TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Discourse

    Score7 out of 10
    N/ADiscourse is a community management and moderation product.

    $20

    per month

    Firstup

    Score9.1 out of 10
    N/AFirstup (formerly Dynamic Signal & SocialChorus, merged in 2021) offers an Employee Communication and Engagement Platform that aims to create a connected, inclusive, and engaged workforce where people feel valued and empowered to be their best. Firstup can be used to generate UGC, enabling employees to share on-brand content with their social networks​, and keep employees engaged with gamification (e.g. leaderboards, competitions, etc.), and through making their thoughts known through surveys…N/A
    Pricing
    DiscourseFirstup
    Editions & Modules
    Starter
    $20
    per month unlimited members and 2 staff
    Pro
    $100
    per month unlimited members and 5 staff
    Business
    $500
    per month unlimited members and 15 staff
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    DiscourseFirstup
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Best Alternatives
    DiscourseFirstup
    Small Businesses
    Higher Logic Thrive
    Score8.9 out of 10
    Workplace from Meta (discontinued)
    Score8 out of 10
    Medium-sized Companies
    Higher Logic Vanilla
    Score5.5 out of 10
    Workvivo
    Score9.4 out of 10
    Enterprises
    Verint Community
    Score10 out of 10
    Workplace from Meta (discontinued)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DiscourseFirstup
    Likelihood to Recommend
    8.9
    (3 ratings)
    7.7
    (16 ratings)
    User Testimonials
    DiscourseFirstup
    Likelihood to Recommend
    Civilized Discourse Construction Kit Inc.
    [Discourse is by] far the best online forum platform in the industry. It may be a little pricey for people looking for a cheap option for their hobby forum, but for any type of business that relies on a forum, the pricing is more than fair.
    Incentivized
    Read full review
    Firstup (Dynamic Signal + SocialChorus)
    Firstup is a well-suited solution for companies that would like to spread brand awareness and get employees to be their number one ambassadors. Employees like to share/brag about the company they work for so why not use them as a driving force in spreading brand awareness!
    Incentivized
    Read full review
    Pros
    Civilized Discourse Construction Kit Inc.
    • User Privileges : Teams, Trust Levels, Moderation, Private and Public Threads make it possible to have as much transparency, privacy or power decentralization as one wishes.
    • Gamification: Badges and Achievements can be customized for User Activity and frequent readers and writers.
    • Mailing List mode: Users can choose to use forum threads without the User Interface by subscribing via mailing list mode.
    Incentivized
    Read full review
    Firstup (Dynamic Signal + SocialChorus)
    • Intuitive, easy-to-use templates for posts, newsletters and email notifications.
    • Consistent upgrades and innovation that keeps the tool current with other apps.
    • Flexibility on how users can use the tool (i.e. comments, sharing photos, etc.) This decision is left to each organization, individually.
    Read full review
    Cons
    Civilized Discourse Construction Kit Inc.
    • Some configuration UIs are difficult to follow
    • Not well-suited for managing workflows (grant management as an example)
    • Bulk operations across multiple threads either impossible or difficult to figure out
    Incentivized
    Read full review
    Firstup (Dynamic Signal + SocialChorus)
    • We'd love to see a calendar added that would show key upcoming dates.
    • It would be awesome if the Message feature had a drop-down directory you could scroll through vs. requiring you to type a few letters before the potential names came up.
    Incentivized
    Read full review
    Alternatives Considered
    Civilized Discourse Construction Kit Inc.
    Vanilla's mobile functionality was downright awful and it felt like it was stuck in the 2000s. While they have similar features, Discourse blows them away in almost every department. We don't regret switching at all.
    Incentivized
    Read full review
    Firstup (Dynamic Signal + SocialChorus)
    I can't really answer this as the platform was already in place when I took my current role.
    Incentivized
    Read full review
    Return on Investment
    Civilized Discourse Construction Kit Inc.
    • Community Members are eager to jump into the discussion.
    • Conversations can be tracked easier without the risk of being lost in a sea of messages as people tend to construct their posts more carefully than on any workspace messenger.
    • It's open source and configurable with many other add-ons to help integration with other services.
    Incentivized
    Read full review
    Firstup (Dynamic Signal + SocialChorus)
    • We look at the earned media revenue tool that Firstup has, and we have earned media of over $4000 most months. Amazing!
    • We have been recognized by peers, clients, and partner agents who say they always see our Hilldrup news pop up on social media!
    • Marketing has been able to control the voice of the brand while amplifying the message to new audiences - amazing!
    Incentivized
    Read full review
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