TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Discourse

    Score7.1 out of 10
    N/ADiscourse is a community management and moderation product.

    $20

    per month

    Sococo

    Score10 out of 10
    N/ASococo is a remote collaboration tool with integrations with third-party applications such as Google Docs, Atlassian JIRA, and Box.

    $14.99

    per month per seat

    Pricing
    DiscourseSococo
    Editions & Modules
    Starter
    $20
    per month unlimited members and 2 staff
    Pro
    $100
    per month unlimited members and 5 staff
    Business
    $500
    per month unlimited members and 15 staff
    Enterprise
    Contact Sales
    Sococo
    $14.99 or $13.99 if paid annually
    per month per seat
    Sococo Unlimited
    $24.99
    per month per seat
    Offerings
    Pricing Offerings
    DiscourseSococo
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Sococo pricing plan includes a 10 seat minimum and 500 minutes per seat per month. Additional minutes price at $5 per 1,000 minutes. Sococo unlimited include a 100 seat minimum with unlimited minutes per seat per user.
    More Pricing Information
    Features
    DiscourseSococo
    Project Management
    Comparison of Project Management features of Discourse and Sococo
    Feature
    Discourse
    -
    Ratings
    Sococo
    4.7
    3 Ratings
    49% below category average
    Task Management00 Ratings5.01 Ratings
    Scheduling00 Ratings5.01 Ratings
    Workflow Automation00 Ratings4.01 Ratings
    Mobile Access00 Ratings3.03 Ratings
    Search00 Ratings3.02 Ratings
    Visual planning tools00 Ratings8.01 Ratings
    Communication
    Comparison of Communication features of Discourse and Sococo
    Feature
    Discourse
    -
    Ratings
    Sococo
    5.3
    5 Ratings
    40% below category average
    Chat00 Ratings5.05 Ratings
    Notifications00 Ratings5.05 Ratings
    Discussions00 Ratings6.03 Ratings
    Internal knowledgebase00 Ratings5.02 Ratings
    Integrates with GoToMeeting00 Ratings5.01 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings7.01 Ratings
    Integrates with Outlook00 Ratings4.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Discourse and Sococo
    Feature
    Discourse
    -
    Ratings
    Sococo
    4.6
    2 Ratings
    55% below category average
    Versioning00 Ratings6.01 Ratings
    Video files00 Ratings3.01 Ratings
    Audio files00 Ratings3.01 Ratings
    Document collaboration00 Ratings3.01 Ratings
    Access control00 Ratings5.01 Ratings
    Advanced security features00 Ratings6.01 Ratings
    Integrates with Google Drive00 Ratings5.01 Ratings
    Device sync00 Ratings6.02 Ratings
    Best Alternatives
    DiscourseSococo
    Small Businesses
    Higher Logic Thrive
    Score8.9 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Higher Logic Vanilla
    Score5.5 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Verint Community
    Score10 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DiscourseSococo
    Likelihood to Recommend
    8.9
    (3 ratings)
    1.0
    (5 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    6.0
    (1 ratings)
    User Testimonials
    DiscourseSococo
    Likelihood to Recommend
    Civilized Discourse Construction Kit Inc.
    [Discourse is by] far the best online forum platform in the industry. It may be a little pricey for people looking for a cheap option for their hobby forum, but for any type of business that relies on a forum, the pricing is more than fair.
    Incentivized
    Read full review
    Social Communications Company
    We tried Sococo as means of gamifying a natively remote office. It does the job but the tool suffers from a lack of integrations. You will run out of free minutes very quickly and the additional charges are too high to make business sense.
    Read full review
    Pros
    Civilized Discourse Construction Kit Inc.
    • User Privileges : Teams, Trust Levels, Moderation, Private and Public Threads make it possible to have as much transparency, privacy or power decentralization as one wishes.
    • Gamification: Badges and Achievements can be customized for User Activity and frequent readers and writers.
    • Mailing List mode: Users can choose to use forum threads without the User Interface by subscribing via mailing list mode.
    Incentivized
    Read full review
    Social Communications Company
    • Visual layout - the virtual office visible was very helpful because it made the organization feel closer and as a whole, much more connected. Further, you can group departments in your layout, so it gave a good visual understanding of who was part of each 'department/team.'
    • Sound - the sound quality was good overall in meetings, and I liked the realistic sounds for opening and closing an office, etc. It allowed for a real office feel, and this is especially important since a lot of companies offer the option to work from home now - this removes the 'disconnect' that usually exists when working from home.
    • Communication options - it allowed for multiple ways to communicate and places to communicate - i.e., in the auditorium, lunchroom, conference room, or a smaller room. Very realistic and a variety in that sense.
    Incentivized
    Read full review
    Cons
    Civilized Discourse Construction Kit Inc.
    • Some configuration UIs are difficult to follow
    • Not well-suited for managing workflows (grant management as an example)
    • Bulk operations across multiple threads either impossible or difficult to figure out
    Incentivized
    Read full review
    Social Communications Company
    • It would be great if it supported other major browsers. Not everyone has Chrome installed.
    • The ongoing subscription cost is difficult to justify. This is the only reason we stopped using it.
    Incentivized
    Read full review
    Usability
    Civilized Discourse Construction Kit Inc.
    No answers on this topic
    Social Communications Company
    It was easy to use but still needs lots of improvement to collaborate with other tools
    Incentivized
    Read full review
    Support Rating
    Civilized Discourse Construction Kit Inc.
    No answers on this topic
    Social Communications Company
    Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
    Incentivized
    Read full review
    Alternatives Considered
    Civilized Discourse Construction Kit Inc.
    Vanilla's mobile functionality was downright awful and it felt like it was stuck in the 2000s. While they have similar features, Discourse blows them away in almost every department. We don't regret switching at all.
    Incentivized
    Read full review
    Social Communications Company
    I prefer Sococo over Lync/Skype for a few reasons. I feel the user interface is slicker, better voice clarity, easier to hop between calls. And, all call members can go to a common chat room on their own accord instead of one person trying to invite everybody. I also feel that it's easier to share one's screen and swap between different shared screens with Sococo.
    Incentivized
    Read full review
    Return on Investment
    Civilized Discourse Construction Kit Inc.
    • Community Members are eager to jump into the discussion.
    • Conversations can be tracked easier without the risk of being lost in a sea of messages as people tend to construct their posts more carefully than on any workspace messenger.
    • It's open source and configurable with many other add-ons to help integration with other services.
    Incentivized
    Read full review
    Social Communications Company
    • Morning meetings are much simpler with sococo than without. Small powwows with coworkers to work out little bugs are also a lot more enticing since setup is essentially nonexistent.
    • It might be argued that the cost of sococo isn't worth the benefits of simplicity and ease of use.
    Incentivized
    Read full review
    ScreenShots