Dixa vs. Eleveo
Dixa vs. Eleveo
Product | Rating | Most Used By | Product Summary | Starting Price |
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Dixa | N/A | Dixa, headquartered in Copenhagen, offers their VoIP and call center software, featuring browser based phone, email, and live chat, intelligent skill-based call routing and other agent management tools, queue management and prioritization, and other features designed to provide scalable customer support for ecommerce and small businesses. | $39 per month per user | |
Eleveo | N/A | Eleveo (formerly ZOOM International) solutions protect a business by recording contact center interactions like service requests, outbound sales, financial or healthcare transactions, providing solutions for privacy and regulatory requirements, and by capturing customer experience. Eleveo provides 100% global recording coverage in the cloud, on-premise, or in hybrid architecture with a fully Native Cloud WFO suite. | N/A |
Dixa | Eleveo | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | All pricing plans are billed annually with a 5 seat minimum. Monthly pricing is available upon request (includes a surcharge). Many product add-ons available: - Dixa Chatbot - Dixa Quality and Insights - Collaboration Users - Seasonal Agents Service add-ons - Active Guidance: Dixa Platform - Active Guidance: Chatbot & Automation - Custom Card Integration | — | ||||||||||||||
More Pricing Information |
Dixa | Eleveo | |
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Top Pros |
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Top Cons |
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Dixa | Eleveo | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | 8x8 Contact Center Score 7.6 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Genesys Multicloud CX (discontinued) Score 7.5 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Calabrio Teleopti WFM Score 7.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Dixa | Eleveo | |
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Likelihood to Recommend | 9.3 (4 ratings) | 8.7 (9 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
Dixa | Eleveo | |
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Likelihood to Recommend | Dixa | ZOOM International |
Pros | Dixa | ZOOM International |
Cons | Dixa | ZOOM International |
Support Rating | Dixa No answers on this topic | ZOOM International |
Alternatives Considered | Dixa | ZOOM International |
Return on Investment | Dixa | ZOOM International |
ScreenShots | Dixa Screenshots |