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DKM (Dynamic Knowledge Management) vs. Higher Logic Thrive

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DKM (Dynamic Knowledge Management)

    Score9 out of 10
    N/AN/AN/A

    Higher Logic Thrive

    Score8.9 out of 10
    N/AHigher Logic Thrive is a private community platform that empowers members, customers, support and product teams to create and manage meaningful, engaging online communities. The solution is designed to keep users coming back. They can find support, best practices, peer-to-peer connections, resources, events, and networking, all in one destination.N/A
    Pricing
    DKM (Dynamic Knowledge Management)Higher Logic Thrive
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DKM (Dynamic Knowledge Management)Higher Logic Thrive
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    DKM (Dynamic Knowledge Management)Higher Logic Thrive
    Considered Both Products
    EKON Modeling Software Systems
    No answer on this topic
    Higher Logic
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    DKM (Dynamic Knowledge Management)Higher Logic Thrive
    Project Management
    Comparison of Project Management features of DKM (Dynamic Knowledge Management) and Higher Logic Thrive
    Feature
    DKM (Dynamic Knowledge Management)
    8.6
    1 Ratings
    11% above category average
    Higher Logic Thrive
    -
    Ratings
    Task Management8.01 Ratings00 Ratings
    Gantt Charts9.01 Ratings00 Ratings
    Scheduling9.01 Ratings00 Ratings
    Workflow Automation9.01 Ratings00 Ratings
    Mobile Access8.01 Ratings00 Ratings
    Search8.01 Ratings00 Ratings
    Visual planning tools9.01 Ratings00 Ratings
    Communication
    Comparison of Communication features of DKM (Dynamic Knowledge Management) and Higher Logic Thrive
    Feature
    DKM (Dynamic Knowledge Management)
    8.8
    1 Ratings
    10% above category average
    Higher Logic Thrive
    -
    Ratings
    Chat9.01 Ratings00 Ratings
    Notifications9.01 Ratings00 Ratings
    Discussions9.01 Ratings00 Ratings
    Surveys9.01 Ratings00 Ratings
    Internal knowledgebase8.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of DKM (Dynamic Knowledge Management) and Higher Logic Thrive
    Feature
    DKM (Dynamic Knowledge Management)
    8.9
    1 Ratings
    10% above category average
    Higher Logic Thrive
    -
    Ratings
    Versioning9.01 Ratings00 Ratings
    Video files9.01 Ratings00 Ratings
    Audio files9.01 Ratings00 Ratings
    Document collaboration8.01 Ratings00 Ratings
    Access control9.01 Ratings00 Ratings
    Advanced security features9.01 Ratings00 Ratings
    Device sync9.01 Ratings00 Ratings
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    User Ratings
    DKM (Dynamic Knowledge Management)Higher Logic Thrive
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.0
    (18 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    6.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    9.8
    (2 ratings)
    User Testimonials
    DKM (Dynamic Knowledge Management)Higher Logic Thrive
    Likelihood to Recommend
    EKON Modeling Software Systems
    DKM (Dynamic Knowledge Management) is well suited to access your document regarding payroll report - payslip, reimbursement and income tax worksheets, form 16 and salary statement. Also easy profile update add you dependent list and previous employee detail information. All the documents get updated with time as far as income tax laws are concerned.
    Incentivized
    Read full review
    Higher Logic
    Higher Logic works very well for our business purposes. We can very easily create new communities when we need to (and this is often!). Our association isn't as concerned with driving engagement, but the tools Higher Logic provides allows us to take a closer look at the engagement level of our committee members when needed
    Incentivized
    Read full review
    Pros
    EKON Modeling Software Systems
    • To access my payroll documents examples payslip, reimbursement, CTC etc.
    • To add my investment details for income tax proofs.
    • Quick logon and awsome user experience.
    Incentivized
    Read full review
    Higher Logic
    • Higher Logic product managers are probably some of the best in the industry. They know their products and aren't pushy in trying to sell them to you. Don't get me wrong, they do try to sell you a product, but they understand that not everyone who is tasked with learning more is also a decision maker. That doesn't stop them from being professional and thorough in their demonstrations or explanation of fees.
    • Their technical support is top notch. Not only do they work to resolve issues, they also work with you to help you with non-issues. Our initial redesign was done by an agency that worked with HL directly to set up the new site. When I was tasked with a mini-redesign this year, HL technical support offered me a lot of insight on how to best do this using just my skills and HL.
    • They offer training on their platforms to ensure your success as an administrator. There is no cost and you can either go to their onsite two days "boot camp" or you can access a plethora of training videos and webinars through their online users' community.
    Incentivized
    Read full review
    Cons
    EKON Modeling Software Systems
    • Reporting and analytics needs improvement quite basic needs some advanced report extraction features.
    • Integration with other HR systems should be provided,
    • There should be linkage with Teams to receive any notification related to salary update or salary being credited.
    Incentivized
    Read full review
    Higher Logic
    • Reporting is copious but you cannot build your own reports so you may have lots of information in several different reports and have to pick and choose across several to combine manually. Exporting functionality is there but there are some reports that are only a screen shot and you cannot export them.
    Read full review
    Likelihood to Renew
    EKON Modeling Software Systems
    No answers on this topic
    Higher Logic
    They are a great company that offer great products - primarily their community. As they continue to grow and expand their offerings, I believe they will increase the number of products that offer and in turn grow their client base. We use their community, activity synch, and volunteer manager currently.
    Read full review
    Usability
    EKON Modeling Software Systems
    Firstly easy entering your company employee code and password you can enter DKM (Dynamic Knowledge Management) portal.1. My profile- where i can see all details related to me and my bank accounts linked for salary intake.2. Easy access to payslips , reimbursement and income tax sheets.Helpdesk which provide instant support if you are facing any issue in usage .helpdesk option is also provided in DKM (Dynamic Knowledge Management) portal
    Incentivized
    Read full review
    Higher Logic
    The software is not that simple to use when you have to get volunteers involved in the content assembly process. The content management system that is native to Higher Logic could improve to make the task of training volunteers far easier. Given its simplicity, it is hard for the system to rival more developed websites that use advanced CMS software.
    Incentivized
    Read full review
    Support Rating
    EKON Modeling Software Systems
    No answers on this topic
    Higher Logic
    Higher Logic's support is sub-par at best. It can be difficult to get in contact with anyone from the support team, and when you do, it seems as if they don't want to talk to you and don't even have the answers to your questions. Within the past few months, we've contacted them twice and both times have been very disappointing. The first time was to let them know there was an inconsistency between the analytics report and the heat map. They basically said that they already knew about the problem but didn't have any set plans to fix it because they were working on other "more important" things. The second time was for a conference call to go over some additional features that we wanted to implement. And the lady we spoke with seemed very disgusted to have to speak with us and then rushed us off the phone because she had another call.
    Incentivized
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    Alternatives Considered
    EKON Modeling Software Systems
    DKM (Dynamic Knowledge Management) has a broader perspective beyond HR related stuff like technical and operations whereas BambooHR is more targeted towards HR functions so what that product which covers other perpective as well that can benefit employees. Knowledge is accurate and trusted. With fast paced moving organization that will save time and money DKM (Dynamic Knowledge Management) is better it can be bit complex due to vast features but eventually will be more helpful
    Incentivized
    Read full review
    Higher Logic
    We are just in the early stages of looking into HubSpot Service Hub to determine if it will be a viable replacement for Higher Logic Community. We have other uses for the ServiceHub so there is an appeal to have it be a "one stop shop" for us. The big question however is how it will stack up to Higher Logic for the online communities. Candidly, while Higher Logic may be tough to beat in this area, it is something we will be looking closely at in the next 12 months.
    Incentivized
    Read full review
    Return on Investment
    EKON Modeling Software Systems
    • HR work has reduced to great level , instead of sending payslips to each employee has platform to access his present and past records,
    • Easy to reimburse with just basic knowledge required ,
    • A bit i feel negative impact in terms of integration with erp platforms- where its a challenge to do that
    Incentivized
    Read full review
    Higher Logic
    • Understanding preferences-- Higher Logic helps us tap in to how our members want to hear from us.
    • Data collection-- Since we started using Higher Logic the amount of data we get from our members has increased greatly.
    • Consolidation of tools-- Higher Logic replaced 2 or 3 additional SAAS options being utilized by us. This helped save money!
    Incentivized
    Read full review
    ScreenShots

    Higher Logic Thrive Screenshots

    Screenshot of Higher Logic Thrive Community logged in view
Bring members together 24/7. Discussions, Q&A, events, and engagement tools like automation and a mobile app – Higher Logic Thrive Community provides everything you need to bring members back from wherever they are.Screenshot of Higher Logic Thrive Community logged out view
Your value proposition shines on the logged out view of Higher Logic Thrive Community. Use this valuable space to remind members and prospects about the important work your association does.Screenshot of Target groups
Tailor every email or automated campaign with dynamic content, segmentation, and personalization. Integrations with your AMS or online community make adding contacts and creating compound distribution lists a breeze.Screenshot of Message designer
Save time with pre-built email templates and automated campaigns based on nearly two decades of association experience.Screenshot of Reports
Refine your programs with data. Gain insight from email interactions and web tracking so you can refine your offerings and prove ROI.Screenshot of Engagement scoring
See how engaged your members are so you can be sure you are providing value.