Document 365 vs. OpenText Content Suite Platform

One of the things that I have noticed the most is that it saves a lot of time when working with documents of different formats that need to be converted to PDF. Scanning documents is also one of the best features of this app. Being able to have the history of modifications, and changes in the documents is very important for any sector, as well as the signing of documents online. The issue of authentication every time you need to use it can sometimes cause inconvenience, but then you forget when you have a robust and comfortable tool to work with. I do not recommend this application if the company has different versions of operating systems. It is not the most recommended application.

Incentivized

Great for content management and records even for organizations whose staff are not much experienced in the technical backgrounds as it's easy to use and no previous knowledge on HTML is required. It is great for storing invoices and payment proofs and for organizations dealing with global clients for general use documents.

Incentivized

• Scanning ability.
• Easy to use
• Work with PDF files

Incentivized

• Document Management is being done well since it allows you to put in a corporate folder structure that applies to the business unit you currently work in.
• Records Management works well in this organisation as it allows you to classify the document according to the file plan, as well as manage it according to the retention schedule for tat file plan.
• The ability to collaborate on files works really well. You can share with users within your group, as well as allow other users access to the files for either read access to read/write access.
• Access control of the folder and even individual files allows you to ensure only necessary people can have the right type of access. This is especially welcome in the government environment where document management is of utmost importance.

Incentivized

• Sign in every time you need to use
• NOT support other formats, only PDFs.
• Different features between Windows and MAC for the same app

Incentivized

• The user interface and configurability of that interface lack a lot of flexibility and modern tools.
• There needs to be stronger and more powerful integration to electronic forms and workflow capabilities which are core to modern ECM.
• Management of audit and content history needs to be modernized and made more dynamic and sustainable.

Incentivized

The staff is comfortable with it and I doubt they'd change at this point.

Incentivized

Strong for Core Content and Records Management
Effective for Non-Technical Users (with the right configuration)

Incentivized

I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.

Incentivized

• I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.

Incentivized

OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.

Incentivized

No, it's pretty easy to implement and use.

Incentivized

Basically the recommendation of Document 365 is based on the price-performance ratio against NITRO and Adobe (Really expensive)Ease of use was not decisive in the evaluation.The ease of scanning against NITRO and Adobe is more or less the same.The determining feature of Document 365 is the ease of converting documents to PDF

Incentivized

Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this software.

Incentivized

• Save time when working with documents
• The log in the documents permit more security before sending documents to a customer
• Cost of the tool is really inexpensive for the productivity that the tool cause in the companies.

Incentivized

• With OpenText Content Suite, we can easily keep documents safe
• Document collaboration is easy with OpenText
• We can easily handle invoicing and automation thanks to features such as content capture and imaging.
• With OpenText Content Suite, there is better file sync and archiving

Incentivized