Document360 vs. WorkRamp

DOC360 is more than just a resource.Doc360 is an indispensable tool for any team seeking something distinctive, visually appealing, and highly efficient. Having tried various Knowledge bases in the past, DOC360 stands out for its exceptional ease of use, functionality and aesthetic appeal earning praise both from me and my team

WorkRamp is well suited for Employee Onboarding, Continuous Training, and Ad Hoc training assignments. We specifically use it to roll out training on new products that roll out so that we don't tie up hours of people's time to meet in person and roll it out in a live setting

• The support team at DOC360 is truly outstanding.
• What sets them apart is their exceptional availability and transparency
• Doc360 consistently strives to improve their products regularly introducing new features that enhances our overall experience

• Flow of information
• Ease of use
• Segmenting information

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Adding support to include large videos and images online.
• Integration with Salesforce.
• Auto correct spellings and word suggestion.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Auto tagging resources by keywords being used can be helpful to the party in charge of maintaining the information.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Document360 is an exceptional knowledge base software that streamlines our documentation processes, empowers collaboration, and enhances our efficiency in training our consultant

WorkRamp has allowed us to keep employees up to date on the most recent trainings so that the entire workforce is working on the same information. It has also allowed us to roll out that training on an ad hoc basis vs gathering everyone together for live training, which can be delayed with calendar conflicts

Document360 is the first knowledge base customer support tool that our organization implemented, and this tool has increased our team's productivity drastically. One of the reasons we purchased this tool was the price. Document360 has a lot of online video tutorials which again helped our decision to purchase this tool.

WorkRamp has better user experience and user interface.

• It boasts expectional customer support with a highly responsive team.
• Their customization is unparalleled offering assistance in tailoring virtually any aspects of the platform for our needs
• The user interface is straightforward and intuitive
• $20,000 annual savings in creating SOP documents.
• $30,000 annual savings+ for customer -facing how to documents
• 10 x improvements of speed of documents getting to our customers

• Increased knowledge for employees
• Shared knowledge for partners
• Quicker onboarding

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info