DocuWare vs. Hudu

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuWare
Score 9.7 out of 10
N/A
DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.
$300
per month
Hudu
Score 9.8 out of 10
N/A
Hudu is an IT documentation system used to organize and enhance IT environments while keeping everything under control. Hudu centralizes IT strategy, enhancing collaboration and efficiency to deliver better information, enable teams to work smarter, and scale as the business grows.
$30
per month per user
Pricing
DocuWareHudu
Editions & Modules
Base
$300
per month
Enterprise
1,500
per month
Pro
Contact sales team
Large Enterpriser
Contact sales team
Self-Hosted
$30
per month per user
Cloud-Hosted
$30
per month per user
Offerings
Pricing Offerings
DocuWareHudu
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details10% discount for annual billing for cloud-hosted and self-hosted plans.
More Pricing Information
Community Pulse
DocuWareHudu
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User Ratings
DocuWareHudu
Likelihood to Recommend
9.0
(6 ratings)
10.0
(1 ratings)
Likelihood to Renew
9.0
(1 ratings)
-
(0 ratings)
Usability
7.0
(1 ratings)
10.0
(1 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
DocuWareHudu
Likelihood to Recommend
DocuWare
We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
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Hudu Technologies, Inc.
We are a smaller organization, but we have multiple locations. For our use, Hudu is great for managing assets for multiple locations. I can see Hudu being well suited for organizations of any size. I can't think of any scenarios where Hudu would not be well suited or appropriate. The cost is minimal, and the cloud hosting has been excellent for us so far.
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Pros
DocuWare
  • OCR is very good
  • Support
  • Ease of use
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Hudu Technologies, Inc.
  • Hudu makes adding assets simple
  • The knowledge base is great asset
  • Makes storing credentials a breeze
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Cons
DocuWare
  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
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Hudu Technologies, Inc.
  • More integrations
  • More robust API
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Likelihood to Renew
DocuWare
Docuware has become a vital part of our organization.
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Hudu Technologies, Inc.
No answers on this topic
Usability
DocuWare
Fairly intuitive for average users.
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Hudu Technologies, Inc.
The usability is extremely simple. It is very easy to navigate, add assets, and link assets. Hudu has many ways to customize assets to meet your needs, and offers some good integrations to help you automate some of that work. The expirations feature is also great, because it helps you to stay ahead of expiring contracts.
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Support Rating
DocuWare
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
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Hudu Technologies, Inc.
No answers on this topic
Alternatives Considered
DocuWare
Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.
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Hudu Technologies, Inc.
Hudu is much cheaper than IT Glue. While it may not have all the features that IT Glue has, it has all of the features that we would need. We tried self hosting BookStack before trying Hudu, because we had heard that is a great alternative without a cost, but we weren't able to make it work the way we wanted it to.
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Return on Investment
DocuWare
  • Allowed us to do multiple hours less data entry per client/per week.
  • ROI very quickly.
  • Package is customizable so you can scale as needed.
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Hudu Technologies, Inc.
  • Hudu has saved many hours by simply being able to find information about our assets in seconds
  • Hudu has allowed us to stay organized, which has saved us many hours or searching through spreadsheets
  • The low cost of Hudu has saved us several dollars financially, compared to other options
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ScreenShots

Hudu Screenshots

Screenshot of a descriptor of Hudu's automations. When it comes to employee onboarding, termination, and other IT support tasks, Hudu processes provide a simple way for controlling SOPs.Screenshot of Hudu Assist, which brings the power of the Hudu interface into the tools your team is already using. Currently available for HaloPSA, Syncro MSP, NinjaOne, ConnectWise Manage, and Autotask PSA.Screenshot of an overview of documentation centralization. The Knowledge Management systemis designed to streamline information sharing and collaboration.Screenshot of a consistent roadmap for technicians to follow. Assign owners, set due dates, and track completion percentage with real-time status reports. Plus, our branded status reports make it easy to inform customers of progress and share results.Screenshot of built-in Rack Management. No need for an external tool, Rack Management is included in Hudu at no additional cost. You can create a consolidated visual of all client racks with label and color coding for easy identification.Screenshot of Hudu's mobile app, browser extensions, Hudu Assist, and CW ScreenConnect.