DocuWare vs. OCI API Management

We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.

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Oracle API Manager is well suited in a business or company that make use of Apis to facilitate access of backend services and data sources by the staff or customers or both. It is also imported in situations where all actions in a system need to be attributed to specific users.

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• OCR is very good
• Support
• Ease of use

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Independently Invited by TrustRadius

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• API Manager allows for REST and SOAP API's to be easily created and tracked
• API Manager allows for only certain people/applications to use the API (does this thru a subscriber service it provides)
• It also publishes the API's it is tracking so developers can easily know what interfaces already exist.
• The monitoring ability is a nice feature. The admin person can easily see how and where the APIs are currently being used

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Independently Invited by TrustRadius

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• No active directory integration, this doubles up user management.
• No Outlook integration. Would be nice to be able to interact with Docuware from email.
• No mobile application. We have many remote users that would benefit from this.

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Independently Invited by TrustRadius

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• Absence of Role-Based Access. A finer grain control on what type of users can call certain API Endpoints is needed.
• Performance with third-party databases isn't as fast as using Oracle Database.
• Long learning curve. Although Oracle API Manager provides performance and a vast deal of features, a certain level of expertise is required to effectively make use of them.

Docuware has become a vital part of our organization.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Fairly intuitive for average users.

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Independently Invited by TrustRadius

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We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Oracle API Manager is much easier to learn and understand then IBM Data Power Gateway and IBM API Connect. We selected Oracle API Manager in our company because to have a good intuitive interface with drag and drop features and because beginners and easily get up to speed to use this tool.

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Independently Invited by TrustRadius

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• Allowed us to do multiple hours less data entry per client/per week.
• ROI very quickly.
• Package is customizable so you can scale as needed.

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Independently Invited by TrustRadius

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• Oracle API Manager supports both REST & SOAP API's.
• Secure and attributable connection to back-end services and data sources. In addition to creating API's for querying data, you can also create API endpoints that can manipulate the data in the back-end databases.
• Although Oracle API Manager provides performance and a vast deal of features, to start with it is really important you train your people working on development, deployment and administrators to effectively use Oracle API Manager.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info