DocuWare vs. PairSoft

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuWare
Score 8.7 out of 10
N/A
DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.
$300
per month
PairSoft
Score 7.9 out of 10
N/A
PairSoft, the company formed from the March 2021 merger of PaperSave and Paramount Workplace, offers their eponymous procure-to-pay platform for the mid-market and enterprise, with close integration to Microsoft Dynamics, Blackbaud, Oracle, SAP, Acumatica, and Sage ERPs.N/A
Pricing
DocuWarePairSoft
Editions & Modules
Base
$300
per month
Enterprise
1,500
per month
Pro
Contact sales team
Large Enterpriser
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
DocuWarePairSoft
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DocuWarePairSoft
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User Ratings
DocuWarePairSoft
Likelihood to Recommend
9.0
(6 ratings)
5.0
(2 ratings)
Likelihood to Renew
9.0
(1 ratings)
-
(0 ratings)
Usability
7.0
(1 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
DocuWarePairSoft
Likelihood to Recommend
DocuWare
We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
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PairSoft (PaperSave + Paramount Workplace)
PaperSave is ideal for any fundraising company. Its ability to import spreadsheets from queries and import documents into constituent records is an invaluable tool for a fundraiser. Though the program sometimes has its hiccups, overall it serves its intended functions quite well.
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Pros
DocuWare
  • OCR is very good
  • Support
  • Ease of use
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PairSoft (PaperSave + Paramount Workplace)
  • Meta data assignment to documents
  • Easy UI
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Cons
DocuWare
  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
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PairSoft (PaperSave + Paramount Workplace)
  • The interface could be updated.
  • The program sometimes will continue to run in the background after Raiser's Edge is closed.
  • Initial use can be a little confusing to learn.
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Likelihood to Renew
DocuWare
Docuware has become a vital part of our organization.
Read full review
PairSoft (PaperSave + Paramount Workplace)
No answers on this topic
Usability
DocuWare
Fairly intuitive for average users.
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PairSoft (PaperSave + Paramount Workplace)
PaperSave is extremely easy to use and integrate into any fundraising office. If your company is using Blackbaud products, PaperSave will integrate seamlessly with Raiser's Edge and Raiser's Edge NXT. The ability to save documents to records seems like such a simple concept, but because Raiser's Edge doesn't offer this function in its own program, PaperSave is a life saver.
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Performance
DocuWare
No answers on this topic
PairSoft (PaperSave + Paramount Workplace)
Similar to what I mentioned earlier in this review, the main pro of PaperSave for my company is its Raiser's Edge integration. The program loads immediately as soon as Raiser's Edge is launched so there's no need to open separate programs. The documents and queries loaded from PaperSave into Raiser's Edge were simple to upload and read.
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Support Rating
DocuWare
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
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PairSoft (PaperSave + Paramount Workplace)
No answers on this topic
Alternatives Considered
DocuWare
Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.
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PairSoft (PaperSave + Paramount Workplace)
PaperSave works well in part due to its database integration functionality. It allows our team to use Raiser's Edge (our main tool as it's our constituent database) without having to constantly switch back and forth between programs. It's simple enough for new staff members to learn as part of their on-boarding process and hasn't caused any major issues for our team.
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Return on Investment
DocuWare
  • Allowed us to do multiple hours less data entry per client/per week.
  • ROI very quickly.
  • Package is customizable so you can scale as needed.
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PairSoft (PaperSave + Paramount Workplace)
  • Productive transaction documentation.
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ScreenShots