Dokan vs. PrestaShop

Dokan is a multi-vendor marketplace. It is usually good for small mom-and-pop shops with less than 1000 items.

Incentivized

This is a great system for small and medium businesses dealing from 1 product to 100,000 products. It is elegant to use and very stable. The system may not be great for converting into a marketplace and the handling of > 1million products. The system is also not suitable for services selling like events, registrations, subscriptions and ticket bookings etc.

• Intuitive back-end functions.
• User-friendly front-end interface.
• Bug fixes and improvements are done often and regularly.

Incentivized

• The PayPal button modality was integrated with the PrestaShop system, which helped our clients to complete payments digitally in just a few seconds, this integrated button allowed to streamline many transactions.
• Performing inventory reviews and modifying the PrestaShop catalog was one of the things that I liked the most, I could make changes to the catalog, make changes to the conditions of the products in the catalog and all those changes were reflected on my website in a instant, no need to wait some time.
• The PrestaShop system created a digital invoice for each client who made the advance payment of a property, which made it even easier to complete the property negotiation. Customers came to our company with the digital invoice for the advance payment and it was easy to identify the property that was paid, thanks to the digital invoice.

Incentivized

• Sign-up procedure could be more explanatory for vendors.
• Sign-up validations could be improved.
• Support for multi-currency and multilingual shops needs to be improved.

Incentivized

• Not a lot of free templates.
• Images can sometimes be too compressed and lose their full quality, so better settings for that could be introduced.
• Being able to change the look of your automatic emails via default settings can also be introduced.

Incentivized

Considering the problems we had and still have, 0.

Compared to other similar multi-vendor marketplace platforms, Dokan has much more features and easier to use and manage.

Incentivized

The lack of performance and the unstable system make it very hard to use it for a serious e-commerce application.

100s of implementation and so far no major security breaches.

Some caching and optimization is definitely needed. However, it is not as bloated as other CMSs with lots of plugins needed.

The support needs to be improved as some of the support representatives do not seem to understand the client's request and keep sending canned responses.

Incentivized

Since we use PrestaShop OpenSource there is only community support. What we found is that many other users fight with the same problems and there seems no solution or input from the PrestaShop developers' side.

It's a no-brainer for e-commerce stores. BigCommerce and Magento both far out-distanced PrestaShop in every major category. If you're just getting into e-commerce, I would highly recommend either BigCommerce or Magento. Their online documentation and support far outweigh any advantages you'd have over going with an open source software like PrestaShop.

Incentivized

This is the best example of "If it's not broken, don't fix it!".

• Positive impact on small to medium shops.
• Needs good advertisement and features to get large shops to sign up.
• Needs more bulk product import and management features.

Incentivized

• It slowed down our Hosting service. Our website took a long time to fully load on our clients' devices due to the high consumption of the integration with the PrestaShop service.
• It provided us with a fast billing service, where our clients obtained invoices in PDF mode for the electronic payments they made for the properties. These digital invoices helped us to recognize the property they wanted faster and streamlined the negotiation process.
• The templates that had an optimized design, were too expensive, this caused that our catalog design was very simple and did not capture the interest of customers.

Incentivized