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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Domo

    Score8.5 out of 10
    N/ADomo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.N/A

    Mule ESB

    Score8.3 out of 10
    N/AMule ESB, from Mulesoft, is an open source middleware solution.N/A
    Pricing
    DomoMule ESB
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DomoMule ESB
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DomoMule ESB
    Considered Both Products
    Domo
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    18 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    17 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    19 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    No answers on this topic
    Features
    DomoMule ESB
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Domo and Mule ESB
    Feature
    Domo
    9.8
    72 Ratings
    18% above category average
    Mule ESB
    -
    Ratings
    Pixel Perfect reports9.750 Ratings00 Ratings
    Customizable dashboards9.972 Ratings00 Ratings
    Report Formatting Templates9.765 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Domo and Mule ESB
    Feature
    Domo
    9.5
    71 Ratings
    17% above category average
    Mule ESB
    -
    Ratings
    Drill-down analysis9.670 Ratings00 Ratings
    Formatting capabilities9.669 Ratings00 Ratings
    Integration with R or other statistical packages9.01 Ratings00 Ratings
    Report sharing and collaboration9.971 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Domo and Mule ESB
    Feature
    Domo
    9.0
    69 Ratings
    9% above category average
    Mule ESB
    -
    Ratings
    Publish to Web9.954 Ratings00 Ratings
    Publish to PDF9.656 Ratings00 Ratings
    Report Versioning7.01 Ratings00 Ratings
    Report Delivery Scheduling9.765 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Domo and Mule ESB
    Feature
    Domo
    8.9
    70 Ratings
    11% above category average
    Mule ESB
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)9.870 Ratings00 Ratings
    Location Analytics / Geographic Visualization9.864 Ratings00 Ratings
    Predictive Analytics7.01 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Domo and Mule ESB
    Feature
    Domo
    9.7
    71 Ratings
    13% above category average
    Mule ESB
    -
    Ratings
    Multi-User Support (named login)9.868 Ratings00 Ratings
    Role-Based Security Model9.765 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.669 Ratings00 Ratings
    Report-Level Access Control9.74 Ratings00 Ratings
    Single Sign-On (SSO)10.01 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Domo and Mule ESB
    Feature
    Domo
    9.0
    63 Ratings
    15% above category average
    Mule ESB
    -
    Ratings
    Responsive Design for Web Access8.661 Ratings00 Ratings
    Mobile Application8.752 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.760 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Domo and Mule ESB
    Feature
    Domo
    7.7
    1 Ratings
    1% below category average
    Mule ESB
    -
    Ratings
    REST API8.01 Ratings00 Ratings
    Javascript API8.01 Ratings00 Ratings
    iFrames8.01 Ratings00 Ratings
    Java API8.01 Ratings00 Ratings
    Themeable User Interface (UI)7.01 Ratings00 Ratings
    Customizable Platform (Open Source)7.01 Ratings00 Ratings
    Best Alternatives
    DomoMule ESB
    Small Businesses
    Cyfe
    Score4 out of 10
    No answers on this topic
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    No answers on this topic
    Enterprises
    Sisense
    Score6.9 out of 10
    IBM DataPower Gateway
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DomoMule ESB
    Likelihood to Recommend
    10.0
    (75 ratings)
    9.8
    (5 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.8
    (36 ratings)
    -
    (0 ratings)
    Support Rating
    9.2
    (14 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (21 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.2
    (35 ratings)
    -
    (0 ratings)
    Data Sources
    8.3
    (35 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.5
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    DomoMule ESB
    Likelihood to Recommend
    Domo
    I believe that companies that record large amounts of data about their product, service employers KPIs, etc, can make the best out of Domo for reporting and data analysis, but if a company handles little data and is not recording this consistently, it will not be of much use.
    Read full review
    Salesforce
    If you’re bringing anything into Salesforce you should just invest now into Mule, you will get your money’s worth and find a myriad of uses to build APIs between many other systems. Once you build a component you can easily reuse it as a building block to attach to another source/destination. This makes it easy to ramp up quickly and spread usage of Mule throughout your enterprise. A good value for medium to large companies, but probably cheaper to outsource your job to a consulting firm if you are smaller.
    Incentivized
    Read full review
    Pros
    Domo
    • Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments.
    • Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts.
    • Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it.
    • Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office.
    Incentivized
    Read full review
    Salesforce
    • It is best suited for Rest API development. Mule ESB uses RAML as an API descriptor which is less complex and easy to understand. RAML is an open standard majorly supported by Mulesoft. Once RAML is developed, it is very easy (a few clicks)to create flows corresponding to the resources defined in the RAML. One can also include JSON schema validation in RAML, and with the use of APIkit router, Mule ESB makes the request validation very easy (it's automatic basically.)
    • Mule ESB comes with a large spectrum of community and enterprise connectors. We have connectors for all the major platforms like Facebook, Twitter, Salesforce, SAP, etc. This enables Mule ESB to integrate with the other systems in a faster and more robust way. Mule ESB has many components to fulfill the requirements of each integration (for example batch processing, parallel processing, choice, etc.)
    • Mule API gateway is one of the best tools (modules) of Mulesoft's offering. It supports API governance and management very well. One can easily enforce policies on their APIs with API gateway. It enables some of the must-have features in an API solution (i.e. throttling, oAuth, access levels, etc.)
    • Implementing a CI/CD (DevOps) environment for Mule ESB is a very easy task. Mule majorly uses MAVEN as its build tool, which in turn makes it best suitable for CI/CD approach. Mule also provides MAVEN plugins for auto deployments to the servers. Mule also has a best Unit testing module which is MUnit. MUnit can be used for both Unit and Functional testing, and it is easy to write and generates coverage reports in various formats.
    Incentivized
    Read full review
    Cons
    Domo
    • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
    • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
    • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
    Incentivized
    Read full review
    Salesforce
    • Make sure to not over-engineer shared components. It can complicate development
    • Create a roadmap for where you are going - if not, you may miss components
    • I suggest getting support, otherwise it could be a difficult learning curve
    Incentivized
    Read full review
    Likelihood to Renew
    Domo
    Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
    Read full review
    Salesforce
    No answers on this topic
    Usability
    Domo
    The built-in user support and intuitive design of Domo makes it simple to learn and use. I find I can spend hours drilling deep, or else quickly gain an overview in just a few minutes. This is a great advantage since the flexibility fits well with the demands of my role. I enjoy using Domo since I know it will give me comparative data across almost every variable I might want to explore - I look forward to it!
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Support Rating
    Domo
    Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month? I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Implementation Rating
    Domo
    It is a true web-based application so implementation is much easier and smoother compared to other non-web based BI solutions. Also, they offered consulting services during the implementation process, which was helpful. Also, they provided lots of on-demand training courses and videos, which I liked.
    Incentivized
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    Salesforce
    No answers on this topic
    Alternatives Considered
    Domo
    At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
    Incentivized
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    Salesforce
    It doesn't have API . We have to go for another API manager. But in Mule, it has both API manager and ESB
    Incentivized
    Read full review
    Return on Investment
    Domo
    • I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
    • It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.
    Incentivized
    Read full review
    Salesforce
    • Overall a great tool for complex integrations
    Incentivized
    Read full review
    ScreenShots

    Domo Screenshots

    Product screenshotProduct screenshot