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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DonorPerfect

    Score8.4 out of 10
    N/ADonorPerfect is a fundraising software solution, used by fundraisers to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect supports monthly giving success. Dashboard analytics and reporting provide insight into what drives donations, and organizations can send personalized email communications through Constant Contact to donors and supporters. Integrated online forms automatically enter gift…N/A

    MemberClicks

    Score6.2 out of 10
    N/AMemberClicks in Atlanta offers what the company describes as a complete end-to-end AMS, including member database and both application and renewal process document generation and automation.N/A
    Pricing
    DonorPerfectMemberClicks
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DonorPerfectMemberClicks
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    DonorPerfectMemberClicks
    Considered Both Products
    DonorPerfect
    No answer on this topic
    Personify Corp
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    37 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    34 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    36 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    27 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    27 Answers
    No answers on this topic
    Features
    DonorPerfectMemberClicks
    Reporting and Analytics
    Comparison of Reporting and Analytics features of DonorPerfect and MemberClicks
    Feature
    DonorPerfect
    6.4
    1 Ratings
    2% above category average
    MemberClicks
    -
    Ratings
    Reporting and data visualization6.41 Ratings00 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of DonorPerfect and MemberClicks
    Feature
    DonorPerfect
    5.0
    1 Ratings
    12% below category average
    MemberClicks
    -
    Ratings
    Online donation options5.51 Ratings00 Ratings
    Event registration and ticketing4.51 Ratings00 Ratings
    Security and Platform
    Comparison of Security and Platform features of DonorPerfect and MemberClicks
    Feature
    DonorPerfect
    5.5
    1 Ratings
    17% below category average
    MemberClicks
    -
    Ratings
    Role-based user permissions9.11 Ratings00 Ratings
    Mobile access1.81 Ratings00 Ratings
    Integrations5.51 Ratings00 Ratings
    Best Alternatives
    DonorPerfectMemberClicks
    Small Businesses
    Agentforce 360 for Nonprofits
    Score8.6 out of 10
    No answers on this topic
    Medium-sized Companies
    Blackbaud Altru
    Score8.8 out of 10
    No answers on this topic
    Enterprises
    Ellucian CRM Advance
    Score5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DonorPerfectMemberClicks
    Likelihood to Recommend
    7.3
    (95 ratings)
    1.0
    (3 ratings)
    Likelihood to Renew
    10.0
    (9 ratings)
    10.0
    (1 ratings)
    Usability
    7.3
    (12 ratings)
    8.0
    (1 ratings)
    Availability
    9.5
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.5
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (32 ratings)
    9.0
    (1 ratings)
    In-Person Training
    7.5
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.5
    (7 ratings)
    9.0
    (1 ratings)
    Configurability
    7.5
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    7.5
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    7.8
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.5
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    DonorPerfectMemberClicks
    Likelihood to Recommend
    DonorPerfect
    I love that I can integrate with Donor Search to learn about a person's past giving history to learn more about their interests. DonorPerfect also lets us upload a photo of our donors so we can easily identify them when they visit us or Attend a function. I wish the photo upload offered a larger image and multiple images, some donors send me pics of their visits and pets and it would be great to also store those right in their DP account.
    Read full review
    Personify Corp
    Memberclicks is especially designed for associations. I would not recommended to other businesses.
    Incentivized
    Read full review
    Pros
    DonorPerfect
    • DonorPerfect is extremely customizable in every possible way. I love that you can customize what you see when you view a donor's record and how you see it. Fields can be active or hidden, and arranged in any way you choose. In addition, you can create custom fields and parameters, which can be used to enter text freely, as a drop-down box, or as selections with check boxes. The other awesome thing about the options for customization is that you can add, remove, or change fields at ANY time. My organization has used DonorPerfect for over 10 years, but just a few days ago, I added a field to the main screen in our donor records that is now relevant and helpful to my colleague and me as we work together. I feel like the possibilities are limitless in making it DonorPerfect your specific needs.
    • DonorPerfect reports are extremely versatile, and can literally be created to produce any data set imaginable. You can create, name, rename, save, and delete any reports in your profile. You can run very broad, lengthy reports, (which generate surprisingly quickly!), or very specific, detailed reports. You can create and save filters for quick use, or start from scratch each time you run a report.
    Read full review
    Personify Corp
    • Membership renewal
    • Event ticketing
    • Payments
    Incentivized
    Read full review
    Cons
    DonorPerfect
    • It could provide some of the standard reports fundraisers need as canned reports
    • It could provide optional salutations so you could mail to only one person - not both
    • It could enable us to set up monthly giving categories without using their donation program
    Incentivized
    Read full review
    Personify Corp
    • Memberclick would be better with email sequencing capabilities
    • SMS messaging would also be a nice addition to the platform
    • Eventbrite data collection would be great. ANHC Pro uses Eventbrite instead of the built-in event management system because of Eventbrite markets to a wider audience.
    Incentivized
    Read full review
    Likelihood to Renew
    DonorPerfect
    It is by far the most cost-effective
    Incentivized
    Read full review
    Personify Corp
    Memberclicks helps minimize our staff and software needs.
    Incentivized
    Read full review
    Usability
    DonorPerfect
    Poor cash batch interface. Almost half of our receipts are generated by cash and this interface does not support our needs very well.
    Incentivized
    Read full review
    Personify Corp
    MemberClicks is relatively easy to use and the support team is responsive and helpful.
    Incentivized
    Read full review
    Reliability and Availability
    DonorPerfect
    It's always up when we need it. There are some errors that happen and are not reproducible and cannot be resolved. But [they are] very few and none that cause disruption for the organization.
    Incentivized
    Read full review
    Personify Corp
    No answers on this topic
    Performance
    DonorPerfect
    DonorPerfect is as reliable as your internet connection. It is a cloud based application and therefore you cannot pinpoint where the bottleneck is should you have one. But for the most part the app runs quickly.
    Incentivized
    Read full review
    Personify Corp
    No answers on this topic
    Support Rating
    DonorPerfect
    Support is so easy. We use chat most often - as we can get someone quickly. The support folks know the product and get answers quickly. If they need to escalate an issue, they do so quickly. The training is great and easily accessible. You can take classes over and over until you completely understand concepts
    Read full review
    Personify Corp
    The support staff is knowledgeable and reply to request within one business day, usually sooner.
    Incentivized
    Read full review
    In-Person Training
    DonorPerfect
    I was able to utilize the support team to train me in areas where I could not figure out how to use the application.
    Incentivized
    Read full review
    Personify Corp
    No answers on this topic
    Online Training
    DonorPerfect
    It was decent.
    Incentivized
    Read full review
    Personify Corp
    No answers on this topic
    Implementation Rating
    DonorPerfect
    DonorPerfect provides an extremely easy to use importing tool and the support team was awesome. You don't have to do it in house; for a reasonable fee you can get it done by them.
    Incentivized
    Read full review
    Personify Corp
    MemberClicks implementation process is done in bite size pieces, which helps make it easy.
    Incentivized
    Read full review
    Alternatives Considered
    DonorPerfect
    I have only ever used DonorPerfect, but I have looked into two or three other options over time. I apologize that I cannot recall all their names at this time. What I found was that even though they typically brought more to the table at that time, the cost jump was huge and I couldn't justify the ROI to myself. But DonorPerfect has continued to add to what they offer and I was glad I never changed platforms.
    Incentivized
    Read full review
    Personify Corp
    MemberClicks was one of the first tools I used and really hit off well with it. Prior to this I used to manage everything on Google sheets which was cost effective in short term but considering the amount of time I invested into it in long-term certainly Memberclicks was much more cost-efficient.
    Incentivized
    Read full review
    Scalability
    DonorPerfect
    [There have been] only two outages since we have started using it and they were extremely information proactive. This should scale easily based on your internet connection.
    Incentivized
    Read full review
    Personify Corp
    No answers on this topic
    Return on Investment
    DonorPerfect
    • Positive - using a standard Donor management system across a wide geographic area has reduced our infrastructure costs and training requirements
    • Negative - We are not realizing the full potential of our donors because we are missing opportunities for engagement, and missing connections and opportunities because DonorPerfect's limitations.
    • Negative - Limited/poorly implemented API has significantly increased our development costs as we struggle to implement DonorPerfect data with other internal systems.
    Incentivized
    Read full review
    Personify Corp
    • Achieve higher renewal rates
    • Reduce the hassle of payment collection
    • Standardization of ticketing process
    Incentivized
    Read full review
    ScreenShots