| Product | Rating | Most Used By | Product Summary | Starting Price |
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 DonorPerfect | Score8.4 out of 10 | N/A | DonorPerfect is a fundraising software solution, used by fundraisers to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect supports monthly giving success. Dashboard analytics and reporting provide insight into what drives donations, and organizations can send personalized email communications through Constant Contact to donors and supporters. Integrated online forms automatically enter gift… | N/A |
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| Entry-level Setup Fee | No setup fee | ||||||||||
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| Considered Both Products | Chose DonorPerfect It has many more features than either of these applications. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose DonorPerfect I have used Raiser's Edge for many years and was extremely familiar with the product, when I moved to another nonprofit organization that was using DonorPerfect, I needed to get up to speed on DonorPerfect, including the terminology. DonorPefect does a lot of things that RE … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose DonorPerfect Although DonorSnap was less expensive, it did not provide the same ease of use. I purchased DonorSnap because of the price and very quickly realized I made a mistake. We used it less than 6 months before I converted to DonorPerfect. Not all donor management systems are the … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose DonorPerfect DonorPerfect has better features for processing donations and volunteer hours. It also has much easier reporting features for donations. It is easier to use and less expensive for multiple users. The support team is readily available and there is usually no waiting time to … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose DonorPerfect The only other software we ever used went out of business which prompted us to look into what else was out there! Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose DonorPerfect Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose DonorPerfect I have extensively used Salesforce, have spent some time looking into Raiser's Edge and used a couple of CRM that was clearly not intended for use by non-profits. Salesforce had some good points, but there were also some big issues, and we were continually faced with the … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose DonorPerfect Double The Donation is a part of DonorPerfect and we have subscribed to it over the last few years but we do not see a significant and positive impact on donations. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose DonorPerfect We previously used Orange Leap (MPX), which was not nearly as user-friendly. I was pretty much the only one who could navigate that system for creating reports and customized mailing lists. We reviewed Shelby, but found that it didn't have the capacity to create the … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose DonorPerfect Easier user interface and much better support of starting the product. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose DonorPerfect There is no comparison. FundRaiser was not user-friendly, very hard to learn and use, and looked like it was written in DOS. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose DonorPerfect They offer great customer service and are fit for a small nonprofit. Also, they offer a good price and our budget doesn't take a big hit in comparison to other options. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose DonorPerfect We like that DonorPerfect has tried to reach out and listen to its customer's needs. We don't feel that we will get that service anywhere else. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose DonorPerfect Price--the best bang for the buck! Support--always get a call back on the same day! That saves time and money. User Friendliness--have changed personnel 4 times with Donor Perfect useage--little down time in training! Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose DonorPerfect Compass-360 was a disaster for us. It was difficult to use and we were constantly having to manipulate the system to try and get it to work. Raiser's Edge was the only other system that I had previously used - and thought it was what we wanted. However, the cost, especially … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |
| Would buy again | |
100% Would buy again 37 Answers | |
| Delivers good value for the price | |
100% Delivers good value for the price 34 Answers | |
| Happy with the feature set | |
97% Happy with the feature set 36 Answers | |
| Lived up to sales and marketing promises | |
100% Lived up to sales and marketing promises 27 Answers | |
| Implementation went as expected | |
96% Implementation went as expected 27 Answers | |
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| Small Businesses |  Agentforce 360 for Nonprofits Score8.6 out of 10 |
| Medium-sized Companies |  Blackbaud Altru Score8.9 out of 10 |
| Enterprises |  Ellucian CRM Advance Score5 out of 10 |
| All Alternatives | View all alternatives |
| DonorPerfect | |
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| Likelihood to Recommend | 7.3 |
| Likelihood to Renew | 10.0 |
| Usability | 7.3 |
| Availability | 9.5 |
| Performance | 9.5 |
| Support Rating | 8.0 |
| In-Person Training | 7.5 |
| Online Training | 9.0 |
| Implementation Rating | 5.5 |
| Configurability | 7.5 |
| Ease of integration | 7.5 |
| Product Scalability | 7.8 |
| Vendor post-sale | 7.2 |
| Vendor pre-sale | 8.5 |
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