DonorPerfect vs. NationBuilder

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DonorPerfect
Score 7.9 out of 10
N/A
DonorPerfect is a fundraising software solution, used by fundraisers to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect supports monthly giving success. Dashboard analytics and reporting provide insight into what drives donations, and organizations can send personalized email communications through Constant Contact to donors and supporters. Integrated online forms automatically enter gift information into the…
$99
per month
NationBuilder
Score 7.4 out of 10
N/A
NationBuilder is a content management software offering from NationBuilder.
$35
per month
Pricing
DonorPerfectNationBuilder
Editions & Modules
CORE
$99.00
per month
PLUS
$199
per month
PRO
$649
per month
Starter
$35.00
per month
Pro
$159.00
per month
Offerings
Pricing Offerings
DonorPerfectNationBuilder
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
DonorPerfectNationBuilder
Small Businesses
Bloomerang
Bloomerang
Score 9.1 out of 10
Salsa Engage
Salsa Engage
Score 6.6 out of 10
Medium-sized Companies
Bloomerang
Bloomerang
Score 9.1 out of 10
Bonterra Development + Digital
Bonterra Development + Digital
Score 6.8 out of 10
Enterprises
Blackbaud CRM
Blackbaud CRM
Score 7.4 out of 10

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User Ratings
DonorPerfectNationBuilder
Likelihood to Recommend
7.0
(94 ratings)
7.0
(5 ratings)
Likelihood to Renew
10.0
(9 ratings)
-
(0 ratings)
Usability
9.1
(11 ratings)
-
(0 ratings)
Availability
9.5
(2 ratings)
-
(0 ratings)
Performance
9.5
(2 ratings)
-
(0 ratings)
Support Rating
8.0
(32 ratings)
-
(0 ratings)
In-Person Training
7.5
(2 ratings)
-
(0 ratings)
Online Training
9.0
(2 ratings)
-
(0 ratings)
Implementation Rating
5.5
(7 ratings)
-
(0 ratings)
Configurability
7.5
(2 ratings)
-
(0 ratings)
Ease of integration
7.5
(2 ratings)
-
(0 ratings)
Product Scalability
7.8
(2 ratings)
-
(0 ratings)
Vendor post-sale
7.2
(2 ratings)
-
(0 ratings)
Vendor pre-sale
8.5
(2 ratings)
-
(0 ratings)
User Testimonials
DonorPerfectNationBuilder
Likelihood to Recommend
SofterWare
I love that I can integrate with Donor Search to learn about a person's past giving history to learn more about their interests. DonorPerfect also lets us upload a photo of our donors so we can easily identify them when they visit us or Attend a function. I wish the photo upload offered a larger image and multiple images, some donors send me pics of their visits and pets and it would be great to also store those right in their DP account.
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NationBuilder
If you are managing a nonprofit agency, advocacy group, or political campaign, NationBuilder is likely the best tool available for the job. It has everything you need in one package, excellent support from NationBuilder reps, and plenty of reputable case studies that show its effectiveness. There is also a robust network of capable partners that build custom solutions and provide consulting.
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Pros
SofterWare
  • DonorPerfect is extremely customizable in every possible way. I love that you can customize what you see when you view a donor's record and how you see it. Fields can be active or hidden, and arranged in any way you choose. In addition, you can create custom fields and parameters, which can be used to enter text freely, as a drop-down box, or as selections with check boxes. The other awesome thing about the options for customization is that you can add, remove, or change fields at ANY time. My organization has used DonorPerfect for over 10 years, but just a few days ago, I added a field to the main screen in our donor records that is now relevant and helpful to my colleague and me as we work together. I feel like the possibilities are limitless in making it DonorPerfect your specific needs.
  • DonorPerfect reports are extremely versatile, and can literally be created to produce any data set imaginable. You can create, name, rename, save, and delete any reports in your profile. You can run very broad, lengthy reports, (which generate surprisingly quickly!), or very specific, detailed reports. You can create and save filters for quick use, or start from scratch each time you run a report.
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NationBuilder
  • Great platform for managing website, social media, and donations in a single dashboard.
  • Some particularly helpful features includes turf maps for walking door to door.
  • I really appreciate the included voter files.
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Cons
SofterWare
  • It could provide some of the standard reports fundraisers need as canned reports
  • It could provide optional salutations so you could mail to only one person - not both
  • It could enable us to set up monthly giving categories without using their donation program
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NationBuilder
  • NationBuilder lacks the ability to create a message board.
  • NationBuilder needs to add threaded comments so you can respond to people who comment on your page.
  • NationBuilder needs to make it easier to offer tiered memberships.
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Likelihood to Renew
SofterWare
It is by far the most cost-effective
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NationBuilder
No answers on this topic
Usability
SofterWare
Poor cash batch interface. Almost half of our receipts are generated by cash and this interface does not support our needs very well.
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NationBuilder
No answers on this topic
Reliability and Availability
SofterWare
It's always up when we need it. There are some errors that happen and are not reproducible and cannot be resolved. But [they are] very few and none that cause disruption for the organization.
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NationBuilder
No answers on this topic
Performance
SofterWare
DonorPerfect is as reliable as your internet connection. It is a cloud based application and therefore you cannot pinpoint where the bottleneck is should you have one. But for the most part the app runs quickly.
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NationBuilder
No answers on this topic
Support Rating
SofterWare
Support is so easy. We use chat most often - as we can get someone quickly. The support folks know the product and get answers quickly. If they need to escalate an issue, they do so quickly. The training is great and easily accessible. You can take classes over and over until you completely understand concepts
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NationBuilder
No answers on this topic
In-Person Training
SofterWare
I was able to utilize the support team to train me in areas where I could not figure out how to use the application.
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NationBuilder
No answers on this topic
Online Training
SofterWare
It was decent.
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NationBuilder
No answers on this topic
Implementation Rating
SofterWare
DonorPerfect provides an extremely easy to use importing tool and the support team was awesome. You don't have to do it in house; for a reasonable fee you can get it done by them.
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NationBuilder
No answers on this topic
Alternatives Considered
SofterWare
I have only ever used DonorPerfect, but I have looked into two or three other options over time. I apologize that I cannot recall all their names at this time. What I found was that even though they typically brought more to the table at that time, the cost jump was huge and I couldn't justify the ROI to myself. But DonorPerfect has continued to add to what they offer and I was glad I never changed platforms.
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NationBuilder
I'm not sure. I was not involved at this stage of the decision-making process
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Scalability
SofterWare
[There have been] only two outages since we have started using it and they were extremely information proactive. This should scale easily based on your internet connection.
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NationBuilder
No answers on this topic
Return on Investment
SofterWare
  • Positive - using a standard Donor management system across a wide geographic area has reduced our infrastructure costs and training requirements
  • Negative - We are not realizing the full potential of our donors because we are missing opportunities for engagement, and missing connections and opportunities because DonorPerfect's limitations.
  • Negative - Limited/poorly implemented API has significantly increased our development costs as we struggle to implement DonorPerfect data with other internal systems.
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NationBuilder
  • The NationBuilder ecosystem is a well-connected, supportive bunch and it has been great to be a part of that
  • Most inquiring clients are already aware of NationBuilder's benefits and know what they want to accomplish. This saves time during the on-boarding process
  • NationBuilder's sales team is undereducated about the platform and I have received feedback from clients that they are sharks/difficult to work with. This is a big problem and I have lost business from it
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