What users are saying about
2 Ratings
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Score 7.8 out of 100
51 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

DonorScape

DonorScape is well suited for wealth screenings when biographical information is in good form
Shelley Kardon | TrustRadius Reviewer

Salesforce Nonprofit Cloud

If you only want to track donations, I'd go with something simpler. If you want to track donations and programs and connections between them, there may be nothing better. If you have no technical abilities and no budget, restricted yourself solely to what it does as described exactly in the manual. If you can't devote about 0.25FTE to the constant maintenance and upgrades, don't go with it.
Terry L Cole | TrustRadius Reviewer

Pros

DonorScape

  • Capacity rating
  • Philanthropic history
  • Board history
  • Career history
  • Real estate holdings
Charlie Houck | TrustRadius Reviewer

Salesforce Nonprofit Cloud

  • NPSP is designed to help with donor management.
  • There are free add-ons for volunteer management.
  • There is a new Program Management Module to better manage program participation and attendance.
  • Campaigns help organize and report on marketing efforts though we use a third-party solution to send out marketing materials.
Karen Mellendorf | TrustRadius Reviewer

Cons

DonorScape

  • Ability to download large screenings easily.
  • Ability to interface with our CRM.
Shelley Kardon | TrustRadius Reviewer

Salesforce Nonprofit Cloud

  • Learning curve - very powerful, but takes time to learn
  • Batch processing - takes time and advanced skills to reach efficiency for data entry and certain operations which you want to do in batch
  • Mass email is extremely limited - must choose a third party tool which adds complexity and cost to the system
Samantha Shain | TrustRadius Reviewer

Likelihood to Renew

DonorScape

No score
No answers yet
No answers on this topic

Salesforce Nonprofit Cloud

Salesforce Nonprofit Cloud 10.0
Based on 1 answer
There is really no other tool to compare and especially since Salesforce for Nonprofits is free!!
Edward Phillips | TrustRadius Reviewer

Usability

DonorScape

No score
No answers yet
No answers on this topic

Salesforce Nonprofit Cloud

Salesforce Nonprofit Cloud 8.0
Based on 1 answer
I think Salesforce has so much functionality that it makes it difficult in terms of overall usability. Once you can figure it out, it's a 10/10, it's just getting there. If you're willing to do the work to figure it out then you're golden. For what it's worth, I don't know if you're going to find something with this level of functionality that's easier to figure out
Jared Lyda | TrustRadius Reviewer

Support Rating

DonorScape

DonorScape 6.9
Based on 2 answers
DonorScape support has improved over the last few years. They are generally on point, but I have had my fair share of issues that have resulted in disrupted business processes. As of now, they are doing a fine job.
Charlie Houck | TrustRadius Reviewer

Salesforce Nonprofit Cloud

Salesforce Nonprofit Cloud 8.4
Based on 16 answers
I have never had bad conversations with any support people with Salesforce but we also have not used them very much. I put it a little less because we are struggling to switch to lightning (some of our custom features do not migrate well) and it feels like the help and support for a little organization is not incredibly helpful unless we want to spend a lot of money.
Anonymous | TrustRadius Reviewer

Alternatives Considered

DonorScape

DonorScape appears to produce fewer false positives and format is user friendly.
Shelley Kardon | TrustRadius Reviewer

Salesforce Nonprofit Cloud

As a cloud native organization with no previous Microsoft infrastructure, Salesforce was a more logical and effective option for us. The suite of products was also far more comprehensive and required less customization. We were able to adopt a "configure not code" approach to our development of systems to support our mission that lowered the cost of upgrades.
Simon Sharkey Woods | TrustRadius Reviewer

Return on Investment

DonorScape

  • DonorScape has helped us positively identify prospects who have turned into donors.
  • DonorScape has helped us make business decisions on hiring based on the number of prospects we have identified.
Charlie Houck | TrustRadius Reviewer

Salesforce Nonprofit Cloud

  • Salesforce has allowed us to easily track donor communications in one area, which I believe has improved our donor communication overall.
  • Salesforce for Nonprofits has made it easier on my org to track and pull donation-related information and has reduced the amount of time we need to do these regular tasks.
Tierra Bishop | TrustRadius Reviewer

Screenshots

Salesforce Nonprofit Cloud

Pricing Details

DonorScape

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Salesforce Nonprofit Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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