DonorScape vs. Salesforce.org Nonprofit Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DonorScape
Score 7.8 out of 10
Mid-Size Companies (51-1,000 employees)
The vendor describes DonorScape as a wealth and philanthropic screening tool built upon Grenzebach Glier and Associates’ decades of experience, that provides strategic counsel to the world’s leading nonprofit institutions. The tool leverages prospect data along with a diverse array of premium giving, consumer and wealth data sources to provide an accurate assessment of prospects’ wealth and—more importantly—their capacity and likelihood to give to an institution. The vendor asserts this makes…N/A
Salesforce.org Nonprofit Cloud
Score 8.6 out of 10
N/A
Salesforce for Nonprofits, the Salesforce.org Nonprofit Cloud, is a nonprofit constituent relationship management platform from Salesforce, which supports constituent engagement, fundraising, and grants. Nonprofit editions contain Salesforce Lightning Edition along with the former Nonprofit Success Pack (NPSP) combined.
$36
per month per user
Pricing
DonorScapeSalesforce.org Nonprofit Cloud
Editions & Modules
No answers on this topic
Sales Cloud - EE
$36
per month per user
Sales + Service Cloud - EE
$48
per month (billed annually) per user
Nonprofit Cloud - EE
$60
per month (billed annually) per user
Nonprofit Cloud - UE
Contact
Offerings
Pricing Offerings
DonorScapeSalesforce.org Nonprofit Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
More Pricing Information
Community Pulse
DonorScapeSalesforce.org Nonprofit Cloud
Top Pros
Top Cons
User Ratings
DonorScapeSalesforce.org Nonprofit Cloud
Likelihood to Recommend
7.8
(2 ratings)
8.8
(29 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
6.9
(2 ratings)
8.8
(16 ratings)
User Testimonials
DonorScapeSalesforce.org Nonprofit Cloud
Likelihood to Recommend
DonorScape by Grenzebach Glier and Associates (GG+A)
DonorScape is well suited for wealth screenings when biographical information is in good form
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Salesforce
If you only want to track donations, I'd go with something simpler. If you want to track donations and programs and connections between them, there may be nothing better. If you have no technical abilities and no budget, restricted yourself solely to what it does as described exactly in the manual. If you can't devote about 0.25FTE to the constant maintenance and upgrades, don't go with it.
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Pros
DonorScape by Grenzebach Glier and Associates (GG+A)
  • Capacity rating
  • Philanthropic history
  • Board history
  • Career history
  • Real estate holdings
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Salesforce
  • NPSP is designed to help with donor management.
  • There are free add-ons for volunteer management.
  • There is a new Program Management Module to better manage program participation and attendance.
  • Campaigns help organize and report on marketing efforts though we use a third-party solution to send out marketing materials.
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Cons
DonorScape by Grenzebach Glier and Associates (GG+A)
  • Ability to download large screenings easily.
  • Ability to interface with our CRM.
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Salesforce
  • Learning curve - very powerful, but takes time to learn
  • Batch processing - takes time and advanced skills to reach efficiency for data entry and certain operations which you want to do in batch
  • Mass email is extremely limited - must choose a third party tool which adds complexity and cost to the system
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Likelihood to Renew
DonorScape by Grenzebach Glier and Associates (GG+A)
No answers on this topic
Salesforce
There is really no other tool to compare and especially since Salesforce for Nonprofits is free!!
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Usability
DonorScape by Grenzebach Glier and Associates (GG+A)
No answers on this topic
Salesforce
I think Salesforce has so much functionality that it makes it difficult in terms of overall usability. Once you can figure it out, it's a 10/10, it's just getting there. If you're willing to do the work to figure it out then you're golden. For what it's worth, I don't know if you're going to find something with this level of functionality that's easier to figure out
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Support Rating
DonorScape by Grenzebach Glier and Associates (GG+A)
DonorScape support has improved over the last few years. They are generally on point, but I have had my fair share of issues that have resulted in disrupted business processes. As of now, they are doing a fine job.
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Salesforce
I have never had bad conversations with any support people with Salesforce but we also have not used them very much. I put it a little less because we are struggling to switch to lightning (some of our custom features do not migrate well) and it feels like the help and support for a little organization is not incredibly helpful unless we want to spend a lot of money.
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Alternatives Considered
DonorScape by Grenzebach Glier and Associates (GG+A)
DonorScape appears to produce fewer false positives and format is user friendly.
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Salesforce
As a cloud native organization with no previous Microsoft infrastructure, Salesforce was a more logical and effective option for us. The suite of products was also far more comprehensive and required less customization. We were able to adopt a "configure not code" approach to our development of systems to support our mission that lowered the cost of upgrades.
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Return on Investment
DonorScape by Grenzebach Glier and Associates (GG+A)
  • DonorScape has helped us positively identify prospects who have turned into donors.
  • DonorScape has helped us make business decisions on hiring based on the number of prospects we have identified.
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Salesforce
  • Salesforce has allowed us to easily track donor communications in one area, which I believe has improved our donor communication overall.
  • Salesforce for Nonprofits has made it easier on my org to track and pull donation-related information and has reduced the amount of time we need to do these regular tasks.
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