dotcom-monitor LoadView vs. ManageEngine Site24x7

dotcom-monitor LoadView is great for testing our ability to handle large amounts of visitors and their interactions with our site. It's also great at testing more complex interactions. For us, it's been invaluable for preparing for big events like class registration and wide-scale virtual events. It doesn't work as a CI tool but they do offer other products to serve that purpose.

Incentivized

[Site24x7 All-in-One Monitoring is] well suited in website monitoring where especially for uptime and availability of the website. Due to its cloud nature, the company has servers distributed globally that allow to check site availability from anywhere in the world.

Incentivized

• Load testing
• Emulates user interaction
• Ongoing monitoring of performance

Incentivized

• Very clean website UI. Tests are well categorized and navigation is very simple.
• The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
• The cost of the platform is very cheap and the cost also scales at a low amount.
• No on-premise footprint. All cloud-based.

Incentivized

• Browser compatibility testing
• Continuous projects
• Proactive future planning recommendations

Incentivized

• Ability to edit an existing maintenance schedule, vs creating a new one each time
• Grouping of emails to SMS and non SMS alerts to save on false alerts
• Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.

Incentivized

I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.

Incentivized

dotcom-monitor LoadView is the only product like it that I have used. It's been extremely reliable and the organizations I have worked with who use it have been existing customers. I am sure other products like it exist, but I have never encountered any issues that would persuade me to start evaluating competitors

Incentivized

The biggest difference between Site24x7 and products like PRTG, Nagios, or Icinga, is that Site24x7 is hosted off the network, completely externally. The others do a great job on network alerts-- and some can even be configured to send SMS or phone calls with the right equipment and plugins-- but they usually reside in the network or at least on-site. Hosting them in the cloud might be a way around that, in which case they would be pretty similar to Site24x7 in capability, but without the additional software costs in the case of Nagios and Icinga (both open source).

Incentivized

• Less frustrated users
• Reduced calls to service desk during major events
• Building trust with our constituents because our site is more reliable.

Incentivized

• Cost savings have been substantial at approximately 70%.
• We do suffer delayed email notifications and regular locational failures from 24x7. However, this is easily overcome by extra locational checks.
• Much quicker responses from out of hours teams with the benefit of the mobile app, which is user-friendly.

Incentivized