Likelihood to Recommend It's very easy to collaborate on the same file with team members and create simple concepts and flowcharts that you can use in the development process. It is also very handy for creating graphs and tables for presentations. Since this is a web application, we can use it anywhere, anytime and on any device; which provides great flexibility and accessibility. It also offers the functionality to save your work as you develop it, which is very helpful.
Read full review I have used over a dozen apps of this sort across 50 years of computing. None are even close to being as good!!
Read full review Pros Draw.io offers a lot of shapes and customizability of how the diagrams are laid out. We've been able to create a lot of different things with it, and have barely scratched the surface of the sorts of things that we could do. Draw.io is fairly intuitive in the way that you draw shapes and connect shapes together, I was able to figure it out without a tutorial. Draw.io is fast and performant for me compared with some of the alternatives. Read full review Flow charting Depict a complex process so its easily understood Its structure and organization are very similar to how mainstream apps work. Its huge and expandable feature set blows away all other apps I want the right tools because my time is precious. This is the right choice by far. Read full review Cons One element that was hard to use was converting pre-existing drawings and workflows from Gliffy to Draw.io once our company made the change. While we were able to complete the migration, when going back we noticed, oftentimes, some formatting and dependencies did not make it or were not compatible. While the template repository is vast, it has a heavy focus on network style maps. It would be ideal for added diversity in the templates with a focus on workflows just as much. While the integrations are strong, the cloud collaborative environment could still use some work. While you can save and edit in the cloud. Group editing and live dynamic sharing/editing similar to Microsoft office are still missing. Draw.io could add some version control functionality for ease of rollback, auditing, & comparison. Read full review One-click auto-export feature to a preferred format. Currently, you'd have to go through at least 3 steps to export) More ready-to-use Icon libraries API to adjust vector graphics AI augmentation to provide user input during complex diagramming Read full review Usability It is super easy to use because it works like the mainstream apps. Almost everything's familiar and easy to access
Read full review Support Rating The support for draw.io is pretty decent, considering it is a free website. I had a question one time when I was trying to do something, so I sent an email to their support email and got a response fairly quickly with an answer to my question. They also have some excellent support tools on their support website for helping you get more familiar with their program, and I found that very helpful.
Read full review Needed to contact the support team as I had lost license details. Their response was fast, professional and what's more, very helpful. All the needed data was sent to me and I was able to reinstall Wondershare EdrawMax again.
Read full review Alternatives Considered Draw.io is totally free and it has most of the features a commercial product like Visio would have, so I think it is a go-to. It has good integration with Google Drive and it can export to a variety of files. You are not constrained by some commercial proprietary file format. It can be used in a browser on any device or downloaded as a desktop app.
Read full review Obviously, Visio is considered the Gold standard, But you are locked into the MS ecosystem.
Lucidchart felt less polished and cumbersome to use. ConceptDraw UI was a bit more cluttered and the learning curves were a bit step.
Read full review Return on Investment draw.io has surely impacted our organization positively by saving some crucial time. It has not really impacted much monetarily to be honest. The ROI we got from draw.io is that it has made complex things clear for everyone in our organization. Read full review Intellectual leverage Develops a large-scale trust (good graphics is always appreciated even if its complex to read) Impactful visualization (hard to enumerate) Read full review ScreenShots Wondershare EdrawMax Screenshots