draw.io is an online diagramming tool with integrations with Jira, Google, and Confluence available free online or at cost depending on integration chosen.
$5
per month
Wondershare EdrawMax
Score 9.7 out of 10
N/A
Edraw Max, from Wondershare, is an all-in-one diagram software designed to make it simple to create professional-looking flowcharts, organizational charts, network diagrams, business presentations, building plans, mind maps, science illustration, fashion designs, UML diagrams, workflows, program structures, web design diagrams, electrical engineering diagrams, directional maps, database diagrams and more.
Wondershare products are quite fresh in their approach and innovative. PDFelement also comes across as highly reliable product. I have practically replaced it as my default PDF management tool on Mac (much better over Preview, except Preview seems to load a tiny bit faster).
draw.io can be more suitable for technical documentation for architectures, flow diagrams/charts, and conceptual images of an application infrastructure. However, this tool is not made for business intelligence work nor for dashboarding to monitor the technical components. From the administrative standpoint, this is not well suited for agile ceremony structures like retrospective boards or planning or even quarterly planning boards. The strength of draw.io lies strongly in being a lightweight diagramming tool.
Draw.io offers a lot of shapes and customizability of how the diagrams are laid out. We've been able to create a lot of different things with it, and have barely scratched the surface of the sorts of things that we could do.
Draw.io is fairly intuitive in the way that you draw shapes and connect shapes together, I was able to figure it out without a tutorial.
Draw.io is fast and performant for me compared with some of the alternatives.
The UI is intuitive. It allows a new user to start diagramming almost instantly. Manipulating elements, linking them together, etc. are all easy to do. Draw.io nevertheless a broad variety of diagram templates to help get started and also of shapes to use in diagrams. Some situations can make it a bit tricky to use, such as when having multiple shapes on top of each other (e.g. shapes placed within swimlanes) but that's a minor issue.
The support for draw.io is pretty decent, considering it is a free website. I had a question one time when I was trying to do something, so I sent an email to their support email and got a response fairly quickly with an answer to my question. They also have some excellent support tools on their support website for helping you get more familiar with their program, and I found that very helpful.
Needed to contact the support team as I had lost license details. Their response was fast, professional and what's more, very helpful. All the needed data was sent to me and I was able to reinstall Wondershare EdrawMax again.
draw.io is open-source and free for many uses, which means minimal upfront cost and good value.It works in the browser, also has a desktop version (so you can use offline) which helps teams that may not always be online or want local backups. Useful when you want a diagram tool that “just works” without huge ecosystem lock-in.For organisations that value control, less vendor-dependency, this is a plus.
Obviously, Visio is considered the Gold standard, But you are locked into the MS ecosystem. Lucidchart felt less polished and cumbersome to use. ConceptDraw UI was a bit more cluttered and the learning curves were a bit step.