A simple and complete solution at a great price.
February 01, 2019

A simple and complete solution at a great price.

Ben McClure | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with draw.io

Draw.io is being used in my organization as a replacement for something like Visio that lives in the cloud. By this I mean creating things like flowcharts, entity relationship diagrams, etc. We're also evaluating it as a potential replacement for Xmind for creating sitemaps and sharing them with clients without requiring them to download any new software.
  • Draw.io offers a lot of shapes and customizability of how the diagrams are laid out. We've been able to create a lot of different things with it, and have barely scratched the surface of the sorts of things that we could do.
  • Draw.io is fairly intuitive in the way that you draw shapes and connect shapes together, I was able to figure it out without a tutorial.
  • Draw.io is fast and performant for me compared with some of the alternatives.
  • Connecting shapes together in slightly less common ways isn't quite as intuitive and took some effort to figure out.
  • It would be nice if the shapes could be auto-positioned and auto-sized accordingly to fit the contents and keep the diagram as neat and tidy as possible.
  • Draw.io has given us a free place to create basic diagrams, and more options for upgrading in the future when we need more, so it saves a bit of money in that regard.
  • Draw.io allows us to share diagrams with our clients without the burden of making them install new software, thus increasing client happiness and making it more likely we'll get return business.
I find Draw.io to be a happy medium between the options available. It doesn't quite offer the flexibility and power of Xmind or Visio, but it lives in the cloud and doesn't require software installations or similar hassles. The main contenders in my mind ended up being Lucidchart and Draw.io, and we ended up using Draw.io primarily for their pricing structure (which starts out at free).
If you need to create a diagram in the cloud, I haven't found a better tool yet. If you need further customizability or export options not offered, then a larger tool might make more sense, but wherever Draw.io can fit in, I think it's the ideal solution.