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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Drip Ecommerce CRM

    Score7 out of 10
    N/ADrip is an ECRM–an Ecommerce CRM offering email marketing automation software specifically for B2C online retailers. The vendor’s value proposition is that with Drip's simple, user-friendly visual campaign builder, users can design email campaigns based on specific subscriber behavior—so they always send the right message, to the right person, at the right time. Drip starts at $41/mo (with email sending and every feature enabled).

    $19

    per month

    Matomo Analytics

    Score9 out of 10
    N/APiwik is an open source analytics platform that enables users to measure web and mobile apps as well as intranet portals. It protects the privacy of users through advanced privacy features and its approach to data ownership. Piwik offers On-premises and Cloud deployment options. Available in over 50 languages, it is fully customisable and vendor-independent. Piwik offers over 70 integrations with Content Management Systems, Ecommerce solutions, Forums as well as other mobile and web platforms.…

    $0

    Pricing
    Drip Ecommerce CRMMatomo Analytics
    Editions & Modules
    Up to 500 people in account
    $19
    per month
    550 - 2,000
    $29
    per month
    2,001 - 5,000
    $89
    per month
    5,001 - 8,000
    $124
    per month
    8,001 - 15,000
    $209
    per month
    15,001 - 22,500
    $329
    per month
    22,501 - 27,500
    $409
    per month
    27,501 - 35,000
    $529
    per month
    35,001 - 50,000
    $699
    per month
    Free download (open source)
    $0
    Free 30 day trial
    $0
    limited to 30 days
    Essential
    $9
    number of pageviews (monthly traffic)
    Business
    $29
    number of pageviews (monthly traffic)
    Enterprise
    $199
    your requirements and monthly traffic
    Content Optimization Bundle
    $579
    per installation
    Growth Bundle
    $1,149
    per installation
    Premium Bundle
    $1,499
    per installation
    Email Support Subscription
    $2,090
    per installation
    Offerings
    Pricing Offerings
    Drip Ecommerce CRMMatomo Analytics
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details—On-premise Edition is free to download and install on one's own servers.
    More Pricing Information
    Community Pulse
    Drip Ecommerce CRMMatomo Analytics
    Considered Both Products
    Drip Global, Inc
    No answer on this topic
    Matomo
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    8 Answers
    Features
    Drip Ecommerce CRMMatomo Analytics
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Drip Ecommerce CRM and Matomo Analytics
    Feature
    Drip Ecommerce CRM
    6.3
    9 Ratings
    24% below category average
    Matomo Analytics
    -
    Ratings
    WYSIWYG email editor6.08 Ratings00 Ratings
    Dynamic content7.06 Ratings00 Ratings
    Ability to test dynamic content5.16 Ratings00 Ratings
    A/B testing8.08 Ratings00 Ratings
    Mobile optimization7.09 Ratings00 Ratings
    Email deliverability reporting8.09 Ratings00 Ratings
    List management2.09 Ratings00 Ratings
    Triggered drip sequences7.09 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Drip Ecommerce CRM and Matomo Analytics
    Feature
    Drip Ecommerce CRM
    6.7
    9 Ratings
    13% below category average
    Matomo Analytics
    -
    Ratings
    Dashboards7.09 Ratings00 Ratings
    Standard reports7.08 Ratings00 Ratings
    Custom reports6.06 Ratings00 Ratings
    Web Analytics
    Comparison of Web Analytics features of Drip Ecommerce CRM and Matomo Analytics
    Feature
    Drip Ecommerce CRM
    -
    Ratings
    Matomo Analytics
    9.8
    2 Ratings
    19% above category average
    Lead Conversion Tracking00 Ratings10.02 Ratings
    Bounce Rate Measurement00 Ratings10.02 Ratings
    Device and Browser Reporting00 Ratings10.02 Ratings
    Pageview Tracking00 Ratings10.02 Ratings
    Event Tracking00 Ratings10.01 Ratings
    Reporting in real-time00 Ratings8.12 Ratings
    Referral Source Tracking00 Ratings10.02 Ratings
    Customizable Dashboards00 Ratings10.02 Ratings
    Best Alternatives
    Drip Ecommerce CRMMatomo Analytics
    Small Businesses
    Mad Mimi
    Score10 out of 10
    StatCounter
    Score9 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Lead Forensics
    Score9 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Chartbeat
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Drip Ecommerce CRMMatomo Analytics
    Likelihood to Recommend
    9.4
    (8 ratings)
    10.0
    (23 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.7
    (13 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    6.7
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Drip Ecommerce CRMMatomo Analytics
    Likelihood to Recommend
    Drip Global, Inc
    If you're looking to take your email program to the next level with automation, you definitely need to consider Drip. Their support team is always timely and helpful whenever we've needed guidance on the platform or using the API. They are constantly improving their tools. It never feels stagnant or lacking in critical features. Their prebuilt workflows make getting started very easy and you can start driving more revenue almost immediately.
    Incentivized
    Read full review
    Matomo
    If you want to balance data-driven marketing and a privacy-minded approach to analytics, Matomo Analytics is for you. It's easy to be compliant with GDPR and other regulations while still having detailed (anonymized) analytics that help inform what content is resonating vs what content is not resonating. And of course you also get all of the rich referral, campaign, and goal conversion data to help you optimize your marketing.
    Incentivized
    Read full review
    Pros
    Drip Global, Inc
    • Simplicity + power. Drip is one of the quickest platforms to use in terms of setting up simple drip email sequences. Yet it also packs enormous power if you need to do complex automation.
    • Drip's direct integrations with other systems mean you can easily create hyper-personalized communications and anybody can set this up.
    • Drip's Javascript embed is easy to setup and great for helping to build deeper insights into customer behavior as well as triggering automation.
    Incentivized
    Read full review
    Matomo
    • One of Piwik's strengths is the provision of customizable widgets for different bits of analytics data. The ability to add and remove them, change dates and more makes this a flexible way to visualize data.
    • The visitor log section is also rich, providing date, keywords, actions and more in a single table, which makes it easy to identify your most effective content.
    • And the visitor actions table includes both bounce rate and time on site, so you can quickly tell which pages have the most engagement.
    • Data display is a strength for Piwik, as you have access to overview charts while simultaneously being able to drill deeper.
    Read full review
    Cons
    Drip Global, Inc
    • Possibly more email design templates for "new" users to automation, HTML coding, integrations, webhooks, etc.
    • Any supported integration partners are always good to see. They have expanded in this area, recently.
    • Some sort of WYSIWYG, drag-and-drop email editor, wouldn't hurt.
    • Sometimes, when trying to implement advanced HTML coding to an email template, the code doesn't stick, save or format as "native HTML."
    Incentivized
    Read full review
    Matomo
    • From a user security standpoint it would be useful to provide users the ability to have two-factor authentication. While stats data is not necessarily sensitive in aggregate, some users may feel that certain portions need to be more secure.
    • It would be nice if there was a tighter integration with the Google search/referrer API so that "keyword not defined" would be replaced more often with the actual keyword that is being used to send a visitor to a site.
    • An easier branding method, maybe in the form of an API function set, that pulled branding URLs from a set of database fields would be great as well.
    Read full review
    Likelihood to Renew
    Drip Global, Inc
    No answers on this topic
    Matomo
    At this point, there is not a single conceivable reason as to why we would not renew and continue to use Piwik Analytics. Especially since it is a free program and open source. The product will only get better over time as more people look into it and donate to cause so that development can continue.
    Read full review
    Usability
    Drip Global, Inc
    It’s easy for not just experts, but anyone. Both of my VAs picked it up really quickly
    Incentivized
    Read full review
    Matomo
    Piwik succeeds in presenting me (and my associates and my clients...) large amounts of data in a user friendly way. The interface and functionality can easily be customized. While some enhancements do need technical background (API calls by programming language from the webserver or javascript), others are easy to use (goal / event tracking)
    Read full review
    Support Rating
    Drip Global, Inc
    No answers on this topic
    Matomo
    The best thing about the Matomo support is that they have a forum which basically you can find the answer to almost all of your questions and most of the time you don't need to contact them regarding your questions and problems but if you need help they will answer in a reasonable time slots.
    Incentivized
    Read full review
    Implementation Rating
    Drip Global, Inc
    No answers on this topic
    Matomo
    Only one hiccup when we were using a beta installation. Other than that, smooth sailing.
    Read full review
    Alternatives Considered
    Drip Global, Inc
    Again, this is dependent on the use case. If you are a small- to medium-sized business that doesn't have a sales team, this is likely a great product for you. It is also a good price compared to larger enterprise software. Other software I have used worked better for other companies I worked for, but Drip fits best for my current company.
    Incentivized
    Read full review
    Matomo
    It is much more robust out of the box, easier to set up and more intuitive to use. The reports are set up already and it requires little to no setup after installation to start gathering insights.
    Read full review
    Return on Investment
    Drip Global, Inc
    • Saves hours of typing redundant emails
    • Helps with our retention based on the constant contact with our current clients
    • Keeps our prospects up to date as we move through the stages of the sales cycle which also increases our capacity to handle more volume.
    Incentivized
    Read full review
    Matomo
    • We can see the analytics of our web applications and thus having the insight of the systems' behavior.
    • It helps in improving the performance and scalability of our web application.
    • It helps us improve the user experience on our sites; seeing the user's activity we can take decisions to make it better.
    • A cost-effective tool, since it is free.
    Incentivized
    Read full review
    ScreenShots

    Drip Ecommerce CRM Screenshots

    Screenshot of Get a deeper look into when and how often your customers are up to something. Tracking Events in Drip lets you understand all the times someone takes a peek at their favorite product, when they make a purchase, and more so you can personalize experiences based on real-life behaviors and engagement.Screenshot of Not only do Tags help you quickly see how people interact with your brand, but they also provide an intuitive way of segmenting your people when it comes time to tailor your messaging.Screenshot of Drip’s one-time setup makes it simple to start collecting all the revenue attribution data you need in one place for confident decision-making for the long haul.

    Matomo Analytics Screenshots

    Screenshot of Customizable dashboardScreenshot of ReferrersScreenshot of Mouse scroll HeatmapScreenshot of Web page HeatmapScreenshot of A/B testingScreenshot of Form Analytics overview