Dripos vs. Lightspeed Retail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dripos
Score 7.0 out of 10
N/A
Dripos is a point-of-sale (POS) software for restaurants, that includes includes tool for other areas of operation like delivery, mobile orders, marketing, and team management. Dripos syncs between all ordering platforms, offering a dedicated customer ordering mobile app and the ability to dispatch your own delivery drives or dripos network for drivers. The administrative side of Dripos includes integrated analytics, branded expense cards, and full accounting software.
$149
per month
Lightspeed Retail
Score 9.1 out of 10
N/A
Lightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.N/A
Pricing
DriposLightspeed Retail
Editions & Modules
Flat Price
$149
per month
Basic
$79.00 ($69.00)
per month (when billed annually)
Starter
$119.00 ($99.00)
per month (when billed annually)
Standard
$139.00 ($119.00)
per month (when billed annually)
Advanced
$189.00 ($169.00)
per month (when billed annually)
Pro
$259.00 ($229.00)
per month (when billed annually)
Enterprise
Contact Sales
Offerings
Pricing Offerings
DriposLightspeed Retail
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DriposLightspeed Retail
Best Alternatives
DriposLightspeed Retail
Small Businesses
Square POS
Square POS
Score 9.1 out of 10
Square POS
Square POS
Score 9.1 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.0 out of 10
Epicor Eagle
Epicor Eagle
Score 8.0 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
DriposLightspeed Retail
Likelihood to Recommend
7.0
(1 ratings)
7.7
(13 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
9.8
(4 ratings)
User Testimonials
DriposLightspeed Retail
Likelihood to Recommend
Frostbyte Technologies, Inc
Dripos is a great alternative to Square POS in most use cases. Although the monthly fee is higher than Square's "free," the fact that so many other features are included in that price — loyalty, online ordering, scheduling, team messaging, even payroll — makes it a much better value than paying for those add-ons within Square. It is best suited for quick-serve places with limited menus (I wouldn't yet suggest running a full-service, waiters-at-tables restaurant with it) and employee teams with no more than 20 per location (updates to scheduler may change this assessment soon enough).
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Lightspeed
It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software.
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Pros
Frostbyte Technologies, Inc
  • Connectivity across terminals
  • Reliability
  • Ease of use
  • A+ customer service and tech support
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Lightspeed
  • Lightspeed Retail has great reports that are very easy to read and understand.
  • Lightspeed Retail is great to train new employees on because of its ease of use. There are not lots of different things that you have to learn just basics.
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Cons
Frostbyte Technologies, Inc
  • Needs more user customization options
  • Scheduler piece is clunky (but software is being updated regularly)
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Lightspeed
  • With a larger SKU assortment size, the software really starts to struggle with doing physical inventory after scanning in a few hundred items.
  • Several times throughout each year Lightspeed went down on us (not our internet connection but actually Lightspeed verified).
  • Special order system could use a lot of modern improvements (ability to schedule ahead of time, etc.)
  • Reports are very basic, and will likely require there Lightspeed Analytics to actually get reports useful for day to day operations.
  • Weak system for receiving purchase orders.
  • Does not handle items and cases for reordering very well. Have used multiple Point of Sale systems in the past 10 years that allow to set reorder points based on single items, but reorder the case automatically, Lightspeed has no support for this.
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Usability
Frostbyte Technologies, Inc
No answers on this topic
Lightspeed
Simply well designed with obvious icons per component, making it easy to interface with.
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Support Rating
Frostbyte Technologies, Inc
No answers on this topic
Lightspeed
I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful. One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling. But overall their support is usually quick and friendly.
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Alternatives Considered
Frostbyte Technologies, Inc
Dripos is an affordable upgrade from Square POS, but still less costly than alternatives like Toast or Upserve, and does not require purchase of any specialized equipment outside of card readers (main software works on any iOS or Android devices, and you can mix and match these). Their customer service and tech support are both top-notch and more responsive than any others I've experienced.
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Lightspeed
Lightspeed is faster, sleeker and more modern than our previous POS system. I can’t express enough how easy the online store portion of Lightspeed is - it just intuitive and sometimes, is TOO easy, I feel like I have to be forgetting something. Lightspeed is staying modern and current where our previous POS was not
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Return on Investment
Frostbyte Technologies, Inc
  • Stellar tech support has greatly eliminated problems, and my employees can handle those calls themselves
  • Company is very receptive to product development ideas, and implements changes quickly
  • Cost savings vs Square has been positive
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Lightspeed
  • Certainly has saved money on cash-outs/ accounting due to QuickBooks integration.
  • Faster processing through tills means happier customers and more sales per hour.
  • Expensive product at $5K a year has taken away some profitability for this small business. It's way, way over priced.
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