Dripos vs. Practice Fusion

Dripos is a great alternative to Square POS in most use cases. Although the monthly fee is higher than Square's "free," the fact that so many other features are included in that price — loyalty, online ordering, scheduling, team messaging, even payroll — makes it a much better value than paying for those add-ons within Square. It is best suited for quick-serve places with limited menus (I wouldn't yet suggest running a full-service, waiters-at-tables restaurant with it) and employee teams with no more than 20 per location (updates to scheduler may change this assessment soon enough).

Incentivized

The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.

Incentivized

• Connectivity across terminals
• Reliability
• Ease of use
• A+ customer service and tech support

Incentivized

• Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
• Charting- Very detailed integration for charting.
• Reporting- We really enjoy the reports we can pull from within the software.

Incentivized

• Needs more user customization options
• Scheduler piece is clunky (but software is being updated regularly)

Incentivized

• Have Physician Assistant as a provider status.
• Make the notes section of each patients account displays towards the top of page and not the bottom.

Incentivized

In my opinion and experience, they have a lack of customization so you have to constantly create hacks to make their system work for your practice.

We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on. When we have tried the live chat feature we have been satisfied with the timeliness and response.

Incentivized

Dripos is an affordable upgrade from Square POS, but still less costly than alternatives like Toast or Upserve, and does not require purchase of any specialized equipment outside of card readers (main software works on any iOS or Android devices, and you can mix and match these). Their customer service and tech support are both top-notch and more responsive than any others I've experienced.

Incentivized

NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.

Incentivized

• Stellar tech support has greatly eliminated problems, and my employees can handle those calls themselves
• Company is very receptive to product development ideas, and implements changes quickly
• Cost savings vs Square has been positive

Incentivized

• PRO -- I know now what I need in an EMR/EHR
• CONS -- They have overcharged me and it has cost me money
• CONS-- They have disregarded my legal rights which makes me unsure of keeping confidential info in their systems and it will cost me money to switch
• CONS--They have cost me money with the time I've wasted to follow up on my own tickets that they refuse to follow up with