Dripos vs. TouchBistro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dripos
Score 7.0 out of 10
N/A
Dripos is a point-of-sale (POS) software for restaurants, that includes includes tool for other areas of operation like delivery, mobile orders, marketing, and team management. Dripos syncs between all ordering platforms, offering a dedicated customer ordering mobile app and the ability to dispatch your own delivery drives or dripos network for drivers. The administrative side of Dripos includes integrated analytics, branded expense cards, and full accounting software.
$149
per month
TouchBistro
Score 6.0 out of 10
N/A
TouchBistro is a complete mobile POS solution on the iPad for the restaurant industry. It allows users to manage reservations, view the menu, take orders and review sales reports with a few simple touches. Instead of servers repeatedly moving between customers and terminals for order management, servers can remain with customers and instantly submit orders to the kitchen and bar. Servers no longer need to write down an order and then enter it into a distant terminal. TouchBistro's single entry…
$25
per month
Pricing
DriposTouchBistro
Editions & Modules
Flat Price
$149
per month
Gift Cards
$25
per month
Online Ordering
$50
per month
POS License
$69
per month
Reservations
$229
per month
Offerings
Pricing Offerings
DriposTouchBistro
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DriposTouchBistro
Best Alternatives
DriposTouchBistro
Small Businesses
Square POS
Square POS
Score 9.1 out of 10
Square POS
Square POS
Score 9.1 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.0 out of 10
Shopify
Shopify
Score 8.6 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
DriposTouchBistro
Likelihood to Recommend
7.0
(1 ratings)
8.1
(14 ratings)
Usability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
DriposTouchBistro
Likelihood to Recommend
Frostbyte Technologies, Inc
Dripos is a great alternative to Square POS in most use cases. Although the monthly fee is higher than Square's "free," the fact that so many other features are included in that price — loyalty, online ordering, scheduling, team messaging, even payroll — makes it a much better value than paying for those add-ons within Square. It is best suited for quick-serve places with limited menus (I wouldn't yet suggest running a full-service, waiters-at-tables restaurant with it) and employee teams with no more than 20 per location (updates to scheduler may change this assessment soon enough).
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TouchBistro
It's a tried and true system, over the years I have always had a great experience. Capturing sales is easy and it's extremely user friendly and easy to train staff on. While I have tried other systems and they have not been as easy or user friendly there are some more advanced technology and backend capabilities that TouchBistro could work on. Maybe just a little updating.
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Pros
Frostbyte Technologies, Inc
  • Connectivity across terminals
  • Reliability
  • Ease of use
  • A+ customer service and tech support
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TouchBistro
  • Allows the user to set up specific food modifiers that can be used on one or more menu items.
  • Displays the kitchen orders and tracks the time they were received and shows alerts when time is getting late
  • Reporting on staff hours and breaks taken.
  • Flexibility with different tax options.
  • Splitting checks multiple ways
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Cons
Frostbyte Technologies, Inc
  • Needs more user customization options
  • Scheduler piece is clunky (but software is being updated regularly)
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TouchBistro
  • One of my biggest (and only) issues with Touch Bistro is that it doesn’t integrate well with the credit card processing systems we use. Currently, we use Square and while the two systems do communicate, there are some instances, such as paying with gift cards, that take a few extra steps, which can be a pain when you have a long line of customers!
  • Because my credit card processing is separate from Touch Bistro there are a few things that are hard to track. Square does a great job of marketing and tracking the marketing, but it’s not accurate for me due to the fact that I use Touch Bistro as a POS and not Square.
  • I’d love for Touch Bistro to offer more marketing techniques that are easy to use.
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Usability
Frostbyte Technologies, Inc
No answers on this topic
TouchBistro
It's an incredibly easy system to navigate both from a management perspective as well as a service member perspective.Training, programming items and inventory, day to day sales, processing payments, gathering reports and data, gift card sales and processing (with the exception of online for us) is easy and seamless.
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Support Rating
Frostbyte Technologies, Inc
No answers on this topic
TouchBistro
First of all, I hardly ever need support for Touch Bistro, that’s how well it works. In the very instances over the years where I did need to call, customer support was easily accessible and fast and accurate with their responses
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Alternatives Considered
Frostbyte Technologies, Inc
Dripos is an affordable upgrade from Square POS, but still less costly than alternatives like Toast or Upserve, and does not require purchase of any specialized equipment outside of card readers (main software works on any iOS or Android devices, and you can mix and match these). Their customer service and tech support are both top-notch and more responsive than any others I've experienced.
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TouchBistro
Harbortouch has a very robust POS system however it has issues that we do not seem to have with TouchBistro. One of the issues with Harbortouch is if the internet goes down, the credit card reader will not work and actually lock of the POS system causing extra customer wait times while their food is getting cold. TouchBistro's system will still capture the card info even when the internet is down and process it when the internet is working again
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Return on Investment
Frostbyte Technologies, Inc
  • Stellar tech support has greatly eliminated problems, and my employees can handle those calls themselves
  • Company is very receptive to product development ideas, and implements changes quickly
  • Cost savings vs Square has been positive
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TouchBistro
  • The software is easy to understand and use
  • We could not find a case for the iPads that would also fit the third party card reader so we went without. This resulted in card readers breaking off in the charging port rendering the iPad useless.
  • Reports were available in real time, so it was extremely easy to see sales and make quick decisions.
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ScreenShots