Dropbox vs. Intermedia Email Plus vs. Rackspace Email

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.5 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Intermedia Email Plus
Score 9.0 out of 10
N/A
Intermedia Email Plus Exchange Email is a combined email productivity and security suite, providing anti-phishing, email archiving, email backup and archiving, as well as access to AnyMeeting web conferencing included via a subscription.N/A
Rackspace Email
Score 10.0 out of 10
N/A
Rackspace Email presents what the vendor describes as a reliable, cost-effective solution for small business email hosting. Hosting services start at 25GB, and services include email migration, spam and virus protection built-in, an upgrade to include archiving, and 24x7x365 support.
$2.99
per month per user
Pricing
DropboxIntermedia Email PlusRackspace Email
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
No answers on this topic
Rackspace Email
$2.99
per month per user
Rackspace Email Plus
$3.99
per month per user
Rackspace Email Plus + Add Archiving
$6.99
per month per user
Offerings
Pricing Offerings
DropboxIntermedia Email PlusRackspace Email
Free Trial
NoNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DropboxIntermedia Email PlusRackspace Email
Features
DropboxIntermedia Email PlusRackspace Email
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
8.4
1348 Ratings
1% above category average
Intermedia Email Plus
-
Ratings
Rackspace Email
-
Ratings
Versioning8.51121 Ratings00 Ratings00 Ratings
Video files8.11100 Ratings00 Ratings00 Ratings
Audio files8.6996 Ratings00 Ratings00 Ratings
Document collaboration8.31169 Ratings00 Ratings00 Ratings
Access control8.91246 Ratings00 Ratings00 Ratings
File search7.91291 Ratings00 Ratings00 Ratings
Device sync8.11240 Ratings00 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
8.8
1277 Ratings
2% above category average
Intermedia Email Plus
-
Ratings
Rackspace Email
-
Ratings
User and role management8.71138 Ratings00 Ratings00 Ratings
File organization8.81258 Ratings00 Ratings00 Ratings
Device management8.81119 Ratings00 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.7
1267 Ratings
1% above category average
Intermedia Email Plus
-
Ratings
Rackspace Email
-
Ratings
Performance8.41256 Ratings00 Ratings00 Ratings
Reliability9.11263 Ratings00 Ratings00 Ratings
Storage Reports8.7963 Ratings00 Ratings00 Ratings
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Dropbox
-
Ratings
Intermedia Email Plus
7.8
1 Ratings
8% below category average
Rackspace Email
-
Ratings
Anti-malware00 Ratings8.01 Ratings00 Ratings
Customizability00 Ratings8.01 Ratings00 Ratings
Data Loss Protection00 Ratings7.01 Ratings00 Ratings
Threat Detection00 Ratings8.01 Ratings00 Ratings
End-to-End Encryption00 Ratings8.01 Ratings00 Ratings
Management Tools00 Ratings8.01 Ratings00 Ratings
Best Alternatives
DropboxIntermedia Email PlusRackspace Email
Small Businesses
SugarSync
SugarSync
Score 4.1 out of 10
Zoho Mail
Zoho Mail
Score 9.2 out of 10
Flywheel
Flywheel
Score 10.0 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Avanan
Avanan
Score 9.8 out of 10
WP Engine
WP Engine
Score 7.2 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Avanan
Avanan
Score 9.8 out of 10
Pantheon
Pantheon
Score 9.8 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
DropboxIntermedia Email PlusRackspace Email
Likelihood to Recommend
8.6
(1348 ratings)
9.0
(1 ratings)
10.0
(2 ratings)
Likelihood to Renew
8.2
(41 ratings)
-
(0 ratings)
-
(0 ratings)
Usability
8.1
(496 ratings)
9.0
(1 ratings)
-
(0 ratings)
Availability
6.8
(3 ratings)
-
(0 ratings)
-
(0 ratings)
Performance
6.0
(8 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
6.6
(38 ratings)
9.0
(1 ratings)
8.0
(1 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
7.5
(4 ratings)
-
(0 ratings)
-
(0 ratings)
Configurability
6.4
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Product Scalability
6.6
(4 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
DropboxIntermedia Email PlusRackspace Email
Likelihood to Recommend
Dropbox
Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it
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Intermedia
This is the perfect solution for businesses that want a scalable solution with a fixed cost per user. Intermedia is amazing with no contracts.
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Rackspace
If you need a trusted email hosting platform, Rackspace is definitely the way to go. Not only is it simple to use, but the help they're willing to provide is also outstanding. Whether you're upgrading (or even downgrading) a service, or have concerns over any use cases, they're great at providing assistance and being diligent to understand your needs. If you only require a simple email for only a few people, it may not be the way to go, but it's hard to beat the price they offer (and the clarity on that pricing as well).
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Pros
Dropbox
  • I can share projects I need feedback on.
  • I can make projects available to editors so that they can do their work.
  • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
  • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
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Intermedia
  • Excellent support
  • Great performance
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Rackspace
  • Racksapce is quick and helpful when contacted for support.
  • Rackspace is easy to set up and run on various email clients.
  • The service is affordable and compares well with any similar services.
  • It has a nice admin panel which is easy to follow and understand.
Read full review
Cons
Dropbox
  • Admid Control Can feels little basic it can be improve by easy access quick tabs for important button.
  • Smart sync behaviour can be little confusing it can be improve by displaying more futuristic way
  • Pricing and storage facility can be improve for really more demanding for a tool can be imporve.
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Intermedia
  • Email filtering is good, but not excellent
  • Office 365 default settings require a little tweaking (registry)
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Rackspace
  • Ticket system - For the most part, it's fine, but you have to log in to see the ticket/case messages. The email notification only lets you know you have a message.
  • Login speed - It takes a bit longer than what most users would like to login to the admin panel.
  • Clicks to control panel - The default screen is the ticket screen. I would prefer the home page immediately include a method to get to my admin tools beyond ticket creation.
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Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
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Intermedia
No answers on this topic
Rackspace
No answers on this topic
Usability
Dropbox
It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
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Intermedia
I love the usability of Intermedia Email Plus. The only downfall isn't their fault. The issue with Office 365 registry settings requires changes to connect to Intermedia Email Plus flawlessly.
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Rackspace
No answers on this topic
Reliability and Availability
Dropbox
I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
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Intermedia
No answers on this topic
Rackspace
No answers on this topic
Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
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Intermedia
No answers on this topic
Rackspace
No answers on this topic
Support Rating
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
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Intermedia
Native English speaking support, excellent response, and quick resolution. Support is amazing at Intermedia.
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Rackspace
Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.
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In-Person Training
Dropbox
The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
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Intermedia
No answers on this topic
Rackspace
No answers on this topic
Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
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Intermedia
No answers on this topic
Rackspace
No answers on this topic
Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
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Intermedia
No answers on this topic
Rackspace
No answers on this topic
Alternatives Considered
Dropbox
I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
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Intermedia
Intermedia Email Plus support is better, costs are comparable or better, and backups are better than the alternatives.
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Rackspace
No answers on this topic
Contract Terms and Pricing Model
Dropbox
I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
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Intermedia
No answers on this topic
Rackspace
No answers on this topic
Scalability
Dropbox
It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
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Intermedia
No answers on this topic
Rackspace
No answers on this topic
Professional Services
Dropbox
Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
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Intermedia
No answers on this topic
Rackspace
No answers on this topic
Return on Investment
Dropbox
  • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
  • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
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Intermedia
  • Scalable for seasonal/variable employee count
  • Easy administration
  • Easy onboarding
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Rackspace
  • We have had little disruption with our emails. I can think of only one problem in the last three years.
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ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.