Dropbox vs. SmartVault

If I need a specific file or want to access certain movies or music tracks, I download and store it on one device (e.g., PC), where DB is integrated into the file system. I can then effortlessly access this file on any device, like a tablet, where DB is integrated into the file system.

SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.

Incentivized

• It is secure. I haven't had any breaches whilst using Dropbox.
• Its search functions helps me find relevant files and images quickly.
• It backups on a frequent basis that I can take it for granted that my files are being backed up.

• Easy navigation
• Email notifications
• Document previews

• I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
• I’d love to see a carousel that lets me thumb through more quickly
• I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
• AI options for photo editing.
• Easier pdf markups

• They have cut back on support as have many SaaS companies recently.
• The documentation can sometimes be a little difficult to follow.

Incentivized

Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.

Incentivized

Because the program is simpler, it does not use large resources to run, and there are no problems on older operating systems. It is easy to use for both private and business use. It's a bit annoying that the same texts have to be rewritten multiple times. Consider whether you want the truth or for users to actually answer quickly and easily.

Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.

Incentivized

They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.

Incentivized

Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.

Incentivized

I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!

Incentivized

I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.

Dropbox stands out for its simple interface, reliable file syncing, and strong version history compared to other storage platforms. While Google Drive is better for real-time collaboration and OneDrive integrates well with Microsoft Office, Dropbox offers faster file sharing, better organization, and smoother cross-platform access. We chose Dropbox because it’s easy to use, works across different devices, and keeps our files secure and accessible.

Sales team was responsive, price was good, functionality was acceptable

bc i think box.com is better and more affordable

Incentivized

• Being a small business, the pricing is a little steep for my organisation, specially when it's not directly reimbursable to my clients. But the confidence of being able to access all my years of work in a few clicks saves me huge amounts of stress and effort. It's true power comes to light when an unfortunate incident causes panic about probable loss of access to valuable data. It is delightful when it gets resolved without breaking a sweat. Hence, I would say that it is eventually worth every penny.
• I am a designer, and I like to create a lot of options for my work. Each of these options is a potential asset which can be potentially monetised directly, or at a future date. Hence, being able to retrieve it at the right time is priceless.

• has made sharing documents with large numbers of clients easier
• has forced us into using their service, or spending time to find a better alternative, in my experience.
• Speaking personally the product has cost us several thousand dollars over predicted budget costs for a 3-year projection