What users are saying about
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Top Rated
1732 Ratings

Dropbox

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Top Rated
1732 Ratings
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Score 8.4 out of 100
4 Ratings
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Score 9 out of 100

Likelihood to Recommend

Dropbox

I would recommend using Dropbox if you need a clean, organized way to store files long-term. I would not recommend it if the person planned to do editing with a group of collaborators. I think Google Drive is much better suited to that. In Dropbox, it feels more like we all have access to the same document, but we can't collaborate in real-time--we need to take turns editing and re-saving.
Claire Rivero | TrustRadius Reviewer

Xerox DocuShare

Great for SMB companies. Though we have many sites in international locales the distances involved make it unsuited for export outside the contiguous US
Mark Pettigrew | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Dropbox
8.8
Xerox DocuShare
Versioning
Dropbox
8.7
Xerox DocuShare
Video files
Dropbox
8.6
Xerox DocuShare
Audio files
Dropbox
8.8
Xerox DocuShare
Document collaboration
Dropbox
8.5
Xerox DocuShare
Access control
Dropbox
8.9
Xerox DocuShare
File search
Dropbox
8.7
Xerox DocuShare
Device sync
Dropbox
9.2
Xerox DocuShare

Cloud Storage Security & Administration

Dropbox
8.9
Xerox DocuShare
User and role management
Dropbox
8.6
Xerox DocuShare
File organization
Dropbox
9.0
Xerox DocuShare
Device management
Dropbox
9.1
Xerox DocuShare

Cloud Storage Platform

Dropbox
8.9
Xerox DocuShare
Performance
Dropbox
9.0
Xerox DocuShare
Reliability
Dropbox
8.9
Xerox DocuShare
Storage Reports
Dropbox
8.7
Xerox DocuShare

Enterprise Content Management

Dropbox
Xerox DocuShare
9.0
Content capture & imaging
Dropbox
Xerox DocuShare
9.0
File sync, storage & archiving
Dropbox
Xerox DocuShare
9.0
Document management
Dropbox
Xerox DocuShare
9.0
Records management
Dropbox
Xerox DocuShare
8.0
Content search & retrieval
Dropbox
Xerox DocuShare
10.0
Enterprise content collaboration
Dropbox
Xerox DocuShare
9.0

Pros

Dropbox

  • Dropbox has the ability to automatically sync from other sources. When our Appraisers use their tablets to take pictures, it is set up so that the pictures automatically upload to a folder in Dropbox so that the staff back at the office will then have access to the pictures as well.
  • Dropbox is very easy to use. There is a list of folders on the left-hand side. You simply click and go to each folder to pull up files. You can rename the folders, sort by date, etc.
  • Dropbox has several different options for storage size options. An individual can choose a smaller package or a large corporation could choose bigger packages. There is also a free version that is great for saving pictures from an individual phone or another device.
  • Dropbox has a search feature that saves a lot of time. If you aren't sure where the file you need is, use the search function to quickly find it.
  • Dropbox is cloud based so there are no bulky servers taking up space!
Kristen Reeves | TrustRadius Reviewer

Xerox DocuShare

  • Search and retrieval are excellent.
  • The web interface is easy and intuitive.
  • There is a client interface for selected users who require one.
Mark Pettigrew | TrustRadius Reviewer

Cons

Dropbox

  • There are a couple of rare instances where there's a feature which myself and other Dropbox users want but Dropbox has deemed either not needed or not viable. In those cases, it appears there's little we can do to change Dropbox's mind about enabling/adding the feature.
  • Through their website, I don't believe there's an easy way to see which folders are taking up the most space on your account. There have been a couple instances in the past when I needed to know where the majority of my data was being used and it was frustrating to not have that information available.
Brandon Zell | TrustRadius Reviewer

Xerox DocuShare

  • The client could use improvement. It is characterized as a secondary interface by Xerox but for the users who prefer it is their primary entry point.
Mark Pettigrew | TrustRadius Reviewer

Likelihood to Renew

Dropbox

Dropbox 10.0
Based on 19 answers
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Michelle Hidalgo | TrustRadius Reviewer

Xerox DocuShare

No score
No answers yet
No answers on this topic

Usability

Dropbox

Dropbox 8.5
Based on 21 answers
It’s extremely easy to use on any device. I can set access to whole folders or only certain files. I can print, share, and save with very few clicks. I’m able to save high-resolution photos without taking up a ton of space on my phone and can send a link to those files that are too large to email or text.
Jayelynn Willman | TrustRadius Reviewer

Xerox DocuShare

No score
No answers yet
No answers on this topic

Performance

Dropbox

Dropbox 8.8
Based on 6 answers
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Adriano Rosa | TrustRadius Reviewer

Xerox DocuShare

No score
No answers yet
No answers on this topic

Support Rating

Dropbox

Dropbox 7.5
Based on 32 answers
It has not been necessary to go to customer support lately, since everything works perfectly. However, I must add that at the beginning when I started using Dropbox, and I had any doubts about how it worked, customer support was always attentive and found the best solutions effectively.
Arianna Wilson | TrustRadius Reviewer

Xerox DocuShare

No score
No answers yet
No answers on this topic

Implementation Rating

Dropbox

Dropbox 10.0
Based on 2 answers
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Annesa L Lacey | TrustRadius Reviewer

Xerox DocuShare

No score
No answers yet
No answers on this topic

Alternatives Considered

Dropbox

Dropbox is the most user-friendly when compared to similar software applications. It also seems to have the most functionality built into one program with the exception of maybe ShareFile, however, ShareFile comes at a much higher cost. I am skeptical of the security provided by the likes of Wetransfer. OpenDXM is probably the worst out of the bunch. It typically only works on Internet Explorer and requires a specific version of Java.
Jacob Jeffries | TrustRadius Reviewer

Xerox DocuShare

We compared three top solutions at the time of selection and chose Docuhare for its ease of implementation, scalability and price
Mark Pettigrew | TrustRadius Reviewer

Return on Investment

Dropbox

  • Before Dropbox, we were constantly emailing files back and forth to each other, and didn't have the ability to collaborate on a document without multiple versions floating around. Dropbox makes it easy to send a document, gather corrections, and finalize, which saves us time.
  • Dropbox is simple enough to use, but still with sufficient access control, that I can share specific folders with volunteers, board members, or other partners quickly and easily.
Emily Westergaard | TrustRadius Reviewer

Xerox DocuShare

  • Positive impact by reducing fees for secure storage of paper records.
  • Reduction in the use of filing space and materials.
  • Fast, efficient access to accounting data, e.g., invoices and receipts.
Mark Pettigrew | TrustRadius Reviewer

Pricing Details

Dropbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Xerox DocuShare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dropbox
8.7
Xerox DocuShare
9.0

Likelihood to Renew

Dropbox
10.0
Xerox DocuShare

Usability

Dropbox
8.5
Xerox DocuShare

Reliability and Availability

Dropbox
9.0
Xerox DocuShare

Performance

Dropbox
8.8
Xerox DocuShare

Support Rating

Dropbox
7.5
Xerox DocuShare

Online Training

Dropbox
9.0
Xerox DocuShare

Implementation Rating

Dropbox
10.0
Xerox DocuShare

Scalability

Dropbox
8.0
Xerox DocuShare

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