315 Ratings
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Score 7.6 out of 100
27 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Drupal

It is great if you're a medium to large-scale operation that is heavily reliant on always having fresh content deployed to your web properties. It is particularly great if you need to localize your website in different countries (landing pages, languages, etc). It can save you a lot of time that would otherwise be spent maintaining separate websites, and deploying often redundant content to the different websites. Every human touchpoint has the potential for error.It is not great if you just need a static website, and you aren't deploying more than just a simple blog. It's not great if you don't have senior-level developers to maintain the site. If you're the type of company that needs your website to be "done" then you've come to the wrong place. A Drupal 8 website is itself a living organism that requires an ongoing commitment.
Kyle Reichelt | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

IBM Web Content Manager is well suited for intranet employee portals, websites which drive extensive marketing content, and e-commerce sites to provide product images and details. It cannot be used a document management system to store large volumes of data as it's purely a web content management system.
Sowmyamaruthi Lattala | TrustRadius Reviewer

Feature Rating Comparison

Security

Drupal
9.2
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Role-based user permissions
Drupal
9.2
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

Platform & Infrastructure

Drupal
8.8
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
API
Drupal
8.8
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Internationalization / multi-language
Drupal
8.8
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

Web Content Creation

Drupal
8.3
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
WYSIWYG editor
Drupal
8.1
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Code quality / cleanliness
Drupal
8.2
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Admin section
Drupal
8.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Page templates
Drupal
8.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Library of website themes
Drupal
8.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Mobile optimization / responsive design
Drupal
9.1
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Publishing workflow
Drupal
8.5
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Form generator
Drupal
8.7
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

Web Content Management

Drupal
8.6
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Content taxonomy
Drupal
8.4
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
SEO support
Drupal
8.4
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Bulk management
Drupal
8.7
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Availability / breadth of extensions
Drupal
8.9
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Community / comment management
Drupal
8.7
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

Pros

Drupal

  • Drupal is great at managing any amount of content, and any type of content. Its flexibility and customizability are two of its greatest strengths.
  • Drupal isn't just a CMS, Drupal lets you build the CMS that website editors will be using. Its backend customization and admin features are awesome and are being expanded by the community all the time.
  • There are thousands of contributed modules and themes freely available. Not only is Drupal open source, but all the best modules and themes people have built are available for free as well!
  • Drupal's community is big, prolific, and welcoming. Not only can you use other's community contributions, but the community is always happy to help others building their own Drupal sites or custom modules and themes for the rest of the community. If you ever get stuck, the forums or Drupal Slack are incredible resources for assistance.
Ben McClure | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

  • Well designed web content management system with clearly defined relationships between the various web content objects such as sites, site areas, authoring templates, presentation templates, library resources, components, web content objects, etc.
  • Can create robust content creation and publishing workflows with workflow stages and workflow actions
  • Web Content can be rendered on multiple devices and browsers in a responsive and adaptive manner.
Anonymous | TrustRadius Reviewer

Cons

Drupal

  • Drupal is complex, it will take time and expertise to shape it into the tool you need it to be for your use case. WordPress can be installed and is ready to go for blogging out-of-the-box, but Drupal will need more setup up front to build out the functionality needed.
  • Finding strong Drupal expertise can be challenging for companies. Although the developer community is over a million strong, there are still few companies that truly have an expert Drupal developer on staff.
  • Drupal can be overkill for small websites with just a few pages or limited functionality. Many new flat file responsive tools can do well to build a basic brochure site without the overhead of a CMS like Drupal.
  • Security is an ongoing struggle for all users of opensource CMS solutions. If you choose Drupal for your website, you will need a plan for security updates to ensure you are one step ahead of the hackers.
Shane Sevo | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

  • Search is not working well. We could not get it work even we worked it with IBM support.
  • Java Applet in Ephox editor is pain. You have to watch that you update your Java version correctly or You cannot edit anything. This might work somehow on enterprise environment with tight workstation configuration. I think that Java Applet editor is the worst part of IBM WCM
  • IBM WCM needs lot of capacity on database and appserver.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Drupal

Drupal 8.2
Based on 18 answers
The time and money invested into this platform were too great to discontinue it at this point. I'm sure it will be in use for a while. We have also spent time training many employees how to use it. All of these things add up to quite an investment in the product. Lastly, it basically fulfills what we need our intranet site to do.
Eric Batson | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 5.7
Based on 6 answers
IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.
Arwa Nababteh | TrustRadius Reviewer

Usability

Drupal

Drupal 10.0
Based on 9 answers
Once you've learned how to use it Drupal is a very logically consistent framework for building and maintaining a robust website. The trick is getting to the point where your understanding of the system is full and correct so that you can use it properly and take advantage of all it offers.
Michael Sypes | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 9.0
Based on 2 answers
New versions has increased user experience facilitating usability.
Alvaro Pariente Alonso | TrustRadius Reviewer

Reliability and Availability

Drupal

Drupal 9.7
Based on 3 answers
Drupal itself does not tend to have bugs that cause sporadic outages. When deployed on a well-configured LAMP stack, deployment and maintenance problems are minimal, and in general no exotic tuning or configuration is required.For highest uptime, putting a caching proxy like Varnish in front of Drupal (or a CDN that supports dynamic applications).
Peter Wolanin | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

No score
No answers yet
No answers on this topic

Performance

Drupal

Drupal 8.9
Based on 2 answers
Drupal page loads can be slow, as a great many database calls may be required to generate a page. It is highly recommended to use caching systems, both built-in and external to lessen such database loads and improve performance. I haven't had any problems with behind-the-scenes integrations with external systems.
Michael Sypes | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

No score
No answers yet
No answers on this topic

Support Rating

Drupal

Drupal 5.0
Based on 5 answers
As noted earlier, the support of the community can be rather variable, with some modules attracting more attraction and action in their issue queues, but overall, the development community for Drupal is second to none. It probably the single greatest aspect of being involved in this open-source project.
Michael Sypes | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 7.0
Based on 1 answer
We had some issues related with performing and the support was suitable and sucessful.
Alvaro Pariente Alonso | TrustRadius Reviewer

In-Person Training

Drupal

Drupal 8.0
Based on 1 answer
I was part of the team that conducted the training. Our training was fine, but we could have been better informed on Drupal before we started providing it. If we did not have answers to tough questions, we had more technical staff we could consult with. We did provide hands-on practice time for the learners, which I would always recommend. That is where the best learning occurred.
Eric Batson | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

No score
No answers yet
No answers on this topic

Online Training

Drupal

Drupal 6.0
Based on 2 answers
The on-line training was not as ideal as the face-to-face training. It was done remotely and only allowed for the trainers to present information to the learners and demonstrate the platform online. There was not a good way to allow for the learners to practice, ask questions and have them answered all in the same session.
Eric Batson | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

No score
No answers yet
No answers on this topic

Implementation Rating

Drupal

Drupal 5.0
Based on 5 answers
Plan ahead as much you can. You really need to know how to build what you want with the modules available to you, or that you might need to code yourself, in order to make the best use of Drupal. I recommend you analyze the most technically difficult workflows and other aspects of your implementation, and try building some test versions of those first. Get feedback from stakeholders early and often, because you can easily find yourself in a situation where your implementation does 90% of what you want, but, due to something you didn't plan for, foresee, or know about, there's no feasible way to get past the last 10%
Michael Sypes | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 7.0
Based on 1 answer
Implementation was successful due to Websphere application server used.
Alvaro Pariente Alonso | TrustRadius Reviewer

Alternatives Considered

Drupal

All of these products are in the same category, but Drupal has a different level of security, making it a much better choice for either blog platform, Websites or Intranets. The product itself is a much more professional offering, stacking up against the competition on templates, extensions and browser support
Jean Franco | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

Magento and Prestashop are E-commerce CMS platforms. They are used in a different scale of application than WCM.
Concerning Joomla, it's a useful CMS forsmaller website. Once again this is an other scale of application than WCMLiveray can compete WCM 7 concerning the :¤ specific development¤ security¤ responsive
Julien Diet | TrustRadius Reviewer

Scalability

Drupal

Drupal 8.0
Based on 2 answers
Drupal is well known to be scalable, although it requires solid knowledge of MySQL best practices, caching mechanisms, and other server-level best practices. I have never personally dealt with an especially large site, so I can speak well to the issues associated with Drupal scaling.
Michael Sypes | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 9.0
Based on 1 answer
No answer on this topic is available.

Return on Investment

Drupal

  • The Development with Drupal sped up our web development time dramatically. Most of the features that we would have to custom code otherwise are already available in Drupal out of the box or in form of modules.
  • The security of websites we build improved significantly.
  • Thanks to Drupal's great community there is always someone who can answer our questions or help to solve a technical problem we may face during the implementation of our projects.
Armen Danielyan, PMP | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

  • Negative: Very complex architecture for on-premise deployments (too many servers to installed)
  • Positive: Easy customization
  • Negative: Architecture limited to cloud solutions
  • WCM is an old product and needs an update
  • Blog, and community are not integrated in Digital Manager for discussion
  • Templates are not available to integrate basic services (FileNet, more complex BPM , e-commerce)
Jean-Luc Taillandier | TrustRadius Reviewer

Pricing Details

Drupal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Drupal
8.5
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
6.0

Likelihood to Renew

Drupal
8.2
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
5.7

Usability

Drupal
10.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
9.0

Reliability and Availability

Drupal
9.7
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

Performance

Drupal
8.9
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

Support Rating

Drupal
5.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
7.0

In-Person Training

Drupal
8.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

Online Training

Drupal
6.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

Implementation Rating

Drupal
5.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
7.0

Scalability

Drupal
8.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
9.0

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