Druva Data Resiliency Cloud vs. Macrium Reflect

Druva Data Resiliency Cloud is excellent for managing especially Cloud Apps, Legal Holds and other Compliance-related functionalities. It also does an excellent job of making sure that the entire backup goes on the cloud without needing any local servers or contingencies. It also provides protection in cases of Ransomware and any similar threats to the backup landscape.

Macrium Reflect is one of the best partition backup applications available in the market. It can also clone drives in addition to making images of partitions and has a very useful feature of creating a bootable recovery drive for restoring partition(s) in case the OS is not booting. There are also different products for varying needs of the end user- Macrium Reflect Server, Workstation, etc. I have restored my system without any errors many times with Macrium.

Incentivized

• Customer onboarding was fantastic. We were assigned dedicated resources that helped us integrate inSync to our needs, including profile creation and application deployment.
• Support has been knowledgeable, competent, and motivated to assist us.
• Pricing is competitive with other solutions, possibly even better.

Incentivized

• Clear interface for creating drive image backups
• Reliable, every day backups
• Accessible log showing successful backups and any failures
• Creates differential backups that are small in size
• Fast, easy method for recovering individual files or folders from an image backup

Incentivized

• Support. Not that the support was bad, but I had a situation where it was "try this" "try that". The support rep was great, I just wish things would have moved quicker.
• When I first started using it, there where a lot of updates going on, so I would learn one thing, the documentation would say something else, and the UI was different. I haven't experienced that since though.
• Credential store - not a huge fan of that.

Incentivized

• Has ransomware protection that could be better at letting users configure exeptions

Incentivized

The product was easy to deploy and has been easy to manage. The current pricing model is also acceptable. With all of this combined, it just makes sense to renew our subscription to the product. The only thing that may change this is if there is a product or service that we need that either they do not function with or if they do not offer

Incentivized

I'm a sucker for software that does exactly what it says it will do, especially if said task is carried out with a minimum of fuss. Initial setup time for Druva Phoenix was minimal, job creation a cinch and monitoring of successful and unsuccessful backups as easy as you like. What's not to love about that?

Incentivized

Sometimes or many times Druva is always available. No downtime issues.

Responsive GUI when needed

Incentivized

I have dealt with MANY support teams in my role as system administer for: Office 365, Concur, Replicon, Webex, Adobe, Dataprise, and MozyPro. The support team at Druva, is far and above the best! They respond quickly, they take action when needed, and they are easy to understand (meaning they don't talk too Techy, to my users). I am very please with all the support we receive from this team!

Incentivized

We have not been opening tickets for support from Macrium at the moment, only for licencing issues, but good attention and fast response by the support team. They respond pretty fast to our emails and fixed our issues giving us a good explanation of our case without any complications. Due to the good functionality of the software we have not opened a ticket for support in years.

Incentivized

They are very well knowledgeable. They conducted a two day training session and they explained each and everything.

As an administrator, if I had a user who needed additional training, it was available. As an Administrator, the product was so easy I didn't need it

Incentivized

Implementation from cloud ranger to Druva Data Resiliency Cloud platform was a seamless integration experience to upgrade the policies and license for continual backup/recovery support. This may be one of the best "set it and forget it" apps for backup solutions, that also allow notifications for failures etc...

Incentivized

We didn't want to run a dedicated server and storage which led us to meet with Druva. Once we met the account team and supporting engineers we were won over with their professionalism and willingness to see any issue to resolution.

Incentivized

Veeam offers Veeam Agent for Microsoft Windows, a product we also install and use. It compares favorably with Macrium Reflect; however, for small firms and individual wanting an added cloud backup of their full hard drive, Macrium wins out in requiring less cloud storage space by a significant margin. ShadowProtect is a rock solid competitor with a higher price and no free version. It is highly dependable, but more complicated to install and set up. The number of technical issues and quality of technical support have ruled out Acronis products. MSP360 Backup has impressive technology, but we encountered issues with restore times and full drive image restores.

Incentivized

Druva Data Resiliency Cloud is built on a cloud-native architecture, which allows it to scale easily and handle large amounts of data. This is one of the reasons why I rate Druva Data Cloud a 10 on scalability. The cloud-native architecture enables the product to automatically scale resources up or down based on the data protection needs of the organization. This means that the product can handle a high volume of data without requiring additional hardware or manual intervention, making it a highly scalable solution. Additionally, Druva Data Resiliency Cloud also supports a wide range of platforms and environments, which allows organizations to protect their data across a diverse set of environments, providing more scalability options.

• In economic terms, Druva is sufficiently economical that recovering the investment made at the time of purchase is easy to achieve.
• Prior to using Druva, we did not have the capacity to grow our ROI to a point where we could begin to see short-term gains.

Incentivized

• Reduce the impact of emergency situations like ransomware attacks, hardware failures, etc.
• Restore the backups quickly and reliably.
• Free version availability for commercial use is an added bonus.

Incentivized