Duda vs. Network Solutions

Duda is great for agencies. There is a good client management area. It's even good for small businesses. They can choose a template and build out their own site. It's easy to customizes a website from a barebones template. There are many customizations in the each widget. The pricing is good for all size businesses. There is no tech headache with updates and backups.

Incentivized

My experience with using Network Solutions hasn't been great. At best, it has almost feature parity with its competitors at a higher price. But when you tack on all the minor annoyances of being given interstitial ads for their other products or discount offers when logging in or performing a transfer, the all too common bugs where a feature doesn't work, and in my experience support takes at least a half-hour to understand your problem before even attempting to fail at a resolution. It just isn't worth it in my opinion. Go with a service with better support, features, security, and lower price.

Incentivized

• Very easy to learn and master
• Builds beautiful, feature rich and easy to maintain cool websites
• Provides an efficient management platform for agencies
• Has a very good and responsive support team
• Is continually expanding features and new add-on partners

Incentivized

• Network solutions supports TXT, MX, and CNAME records.
• DNS changes propagate fairly quickly.
• Network Solutions has a web management portal for maintenance of your account.

Incentivized

• Ecommerce can use some improvement--but this should be taken care of in 2023
• A more robust app marketplace
• More custom widgets

• There appears to be no cPanel. This is something that is standard across just about every hosting company and it makes it easy to quickly find what you're looking for however I have not been able to find one in iPage. This makes it a less than attractive option for me.
• Very slow tech support. Getting someone on the phone takes ages and then once they do put in a ticket for you, it might be weeks until the problem gets resolved. Really unsatisfactory in this regard.

Incentivized

Again, this platform has to be one of the easiest web development sites I have ever used in my life. From creating pages to linking buttons, hiding pages, and more, it makes it so much easier to develop websites for clients, including forms and custom membership login portals. It really is the best.

Incentivized

The backend for managing your domain is very easy to work thru once you learn where everything is and what it is for if you want to do it yourself. The company has toll free phone support 24/7 that can also make changes for you if you are away from your desktop or have an emergency situation where you can't make the change yourself. This is peace of mind knowing that there is help out there should you need it. You don't have to learn the backend if you want to have the Network Solutions customer support team help you. They are secure and won't make changes for anyone who calls, they authenticate you for your protection every time

Incentivized

For the most part I've had excellent interactions with the customer support team I've dealt with at Network Solutions. When I've needed help with something like Wordpress, it hasn't always worked out so well but you can pay their techs for 1 on 1 help with these offerings, you just won't have the support for free. I've often been talked to on upsells for services that I particularly didn't need and found the offers to be annoying when the agents kept pushing me on an upsell instead of addressing my issue. It's hit or miss on that, perhaps it depends on the department you speak with.

Incentivized

I can't speak to why my agency selected Duda, but I can say from personal experience that building a website in Duda is much easier, and backed by better support than any other website builder I've used. Duda allows me, as a web designer, to still create great looking and unique websites. I find that other platforms, while they may provide nice templates, make it very difficult to deviate from the guardrails they put in place. Through the years, even the most basic site that I've built in Duda is significantly better than those built in other platforms

Incentivized

Based on my experience to date, I would rate Network Solutions easily at the bottom of the list. I have not previously and would not select Network Solutions, but have worked with it as related to sites and clients previously set up there.

Incentivized

• Much faster project turnaround
• Easy for non-tech staff to handle some of the work
• Costs are lower than we were paying for less capabilities before we switched to Duda

Incentivized

• Huge time sink for routine activities.
• Higher direct costs than competitors with similar or better features.
• Poor service leading to even more expense of time on the user's side.

Incentivized