Dwolla vs. iATS Payments

If you need to move money using ACH then Dwolla is the number 1 choice. Highly recommend. We shopped several potential partners and Dwolla was better across the board. I count the Dwolla team and my team - they're always there to help and always go above and beyond to help us.

If you need a basic Salesforce integrated payment processor then you could consider using iATS. If you have complex needs and need a complex integration with Salesforce you might want to look elsewhere.

Incentivized

• Seamless integration.
• Quick resolution/response time.

• Excellent customer service
• Can process ACH transactions as recurring donations
• Integrates with Salesforce
• Records name of credit card holder in iATS reports
• Can process recurring donations on a monthly, quarterly, or yearly basis

Incentivized

• Better cut-off times for reporting purposes - sometimes previous day's transactions are reported on the next day's reports.
• Include Discover card transactions in the same deposit with the other cards.
• Take out fees immediately instead of waiting until the end of the month and doing a lump sum.

Incentivized

We have a dedicated Slack channel with multiple team members from across the organization: product, legal and compliance, technology. We have a dedicated relationship manager. Super super responsive. We are so pleased.

There are some situations where i would choose iATS, but there are other excellent competitors that should be considered as well. Which you choose will depend on your particular needs, the size of your organization and what functionality you need

Incentivized

Better service. Better price.

Authorize.Net does not currently integrate with Salesforce which was a critical function that we needed, so we switched to iATS a little over 2 years ago once we implemented our Salesforce database. We are currently in the process of switching to Classy/WePay for the added features and better field mapping capabilities.

Incentivized

• Without Dwolla, we would have to invest a lot more of our company resources and time into accomplishing something that can take as little as 15 minutes. Dwolla's integration is almost invaluable to us.

• Increased donations.
• Increased monthly recurring gifts.
• Decreased use of Discover cards (we discourage using Discover cards).

Incentivized