Likelihood to Recommend Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
Read full review Magic Software Enterprises
In our experience, the product performs really well when interfacing systems with ERP's through SQL server database tables, but we've even made some interfaces with the web service functionality included with the magic xpi integration platform. Also, we've made some SAP Business One - SAP Business One interfaces, for copying information from one company to another and even between two different ERP systems.
Read full review Pros We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture. Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless. Read full review Magic Software Enterprises
The UI is really simple to use, you have source/destination mapping for the items. The scheduler gives you a lot of options when executing the models. The error handling is usually pretty good and the errors can be corrected fast. Read full review Cons Dynatrace does not monitor easily on AIX OS. Dynatrace does not monitor easily on a C-based application. The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking. Read full review Magic Software Enterprises
Although the scenarios may be online, the main service usually freezes and the processes can't transact any data. With a single restart of the service, the processes will be functioning again. The support for more applications would be nice, even though there is a nice number of them. Most of the main applications in the market are supported. The licensing for the software may be a little confusing; you can't buy individual licenses as they come in packages of four. Read full review Likelihood to Renew We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
Read full review Magic Software Enterprises
Usability I really liked how easy it was to deploy the SaaS vesion of Dynatrace in our environment. We have a lot of tools that have plenty of capability but they don't get a whole lot of use because they would require someone who is an expert to use them. With the SaaS version of Dynatrace, all the admin functions are taken care of by the Dynatrace team (updates, patches, new features, bugs, etc.) and our small shop can focus on getting valuable metrics, alerts and issue resolution from the product.
Read full review Magic Software Enterprises
Reliability and Availability Our environment, it never goes down therefore is always available.
Read full review Magic Software Enterprises
Performance We have not seen where it does slow down an application.
Read full review Magic Software Enterprises
Support Rating Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
Read full review Magic Software Enterprises
In-Person Training We did both online and in house training - they used our system so it made more sense.
Read full review Magic Software Enterprises
Online Training The training was done on our time and with our system.
Read full review Magic Software Enterprises
Implementation Rating Using Dynatrace support services to assist (and lead) the implementation was extremely important.
Read full review Magic Software Enterprises
Alternatives Considered Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
Read full review Magic Software Enterprises
Honestly, we have only used and evaluated magic xpi/xpa platforms because of the recommendation of our SAP Business One main supplier, who has previously used the platform for their developments. So far, we have no regrets with the acquisition of the platform and we are very happy with its performance.
Read full review Scalability Dynatrace can be used to monitor may software tools
Read full review Magic Software Enterprises
Return on Investment Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams. Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four. The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams. Read full review Magic Software Enterprises
The implementation time for this kind of projects has been greatly reduced. Certifying an In-House resource in the Magix xpi and xpa platforms is probably the best option, considering all of the projects that can be developed in the future without the need of an external consultant. The processes that have been automatized with the Magic xpi platform helped reduce human error and the time those processes took to finish. Read full review ScreenShots