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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dynatrace

    Score8.4 out of 10
    N/ADynatrace is an enterprise software platform that provides Application Performance Management (APM), full-stack Observability, and automated operational analytics across multi-cloud and hybrid IT environments. The platform ingests telemetry data—including metrics, logs, traces, and user-experience data—to automate system health monitoring, root-cause fault detection, and digital performance management.

    $0

    per synthetic request

    ReliaQuest GreyMatter

    Score10 out of 10
    N/AReliaQuest offers Open XDR-as-a-Service via ReliaQuest GreyMatter, a cloud-native Open XDR platform that brings together telemetry from any security and business solution—on-premises, in one or multiple clouds--to unify detection, investigation, response and resilience. ReliaQuest combines technology and 24/7/365 security expertise to give organizations the visibility and coverage they require to make their cybersecurity program more effective. ReliaQuest, headquartered in Tampa, boasts hundreds…N/A
    Pricing
    DynatraceReliaQuest GreyMatter
    Editions & Modules
    Synthetic Monitoring
    $0.001
    per synthetic request
    Kubernetes Platform Monitoring
    $0.002
    per hour for any size pod
    Real User Monitoring
    $0.00225
    per session
    Application Security
    $0.018
    per hour for 8 GIB host
    Infrastructure Monitoring
    $0.04
    per hour for any size host
    Full-Stack Monitoring
    $0.08
    per hour for 8 GIB host
    No answers on this topic
    Offerings
    Pricing Offerings
    DynatraceReliaQuest GreyMatter
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DynatraceReliaQuest GreyMatter
    Considered Both Products
    Dynatrace LLC
    No answer on this topic
    ReliaQuest
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    206 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    169 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    201 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    149 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    162 Answers
    No answers on this topic
    Features
    DynatraceReliaQuest GreyMatter
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Dynatrace and ReliaQuest GreyMatter
    Feature
    Dynatrace
    7.8
    1 Ratings
    7% below category average
    ReliaQuest GreyMatter
    -
    Ratings
    Remote monitoring7.31 Ratings00 Ratings
    Network device monitoring7.31 Ratings00 Ratings
    Multiple Server Monitoring8.21 Ratings00 Ratings
    Multi-device monitoring8.21 Ratings00 Ratings
    Automated alerts and notifications8.21 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of Dynatrace and ReliaQuest GreyMatter
    Feature
    Dynatrace
    8.0
    1 Ratings
    1% above category average
    ReliaQuest GreyMatter
    -
    Ratings
    Performance data reports7.31 Ratings00 Ratings
    Customizable reporting8.21 Ratings00 Ratings
    Data visualization9.11 Ratings00 Ratings
    Risk analysis7.31 Ratings00 Ratings
    Best Alternatives
    DynatraceReliaQuest GreyMatter
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    No answers on this topic
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DynatraceReliaQuest GreyMatter
    Likelihood to Recommend
    8.0
    (345 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (13 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (13 ratings)
    -
    (0 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (201 ratings)
    -
    (0 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (8 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DynatraceReliaQuest GreyMatter
    Likelihood to Recommend
    Dynatrace LLC
    Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
    Incentivized
    Read full review
    ReliaQuest
    Our company generates more than a terrabyte of log a day and it can easily go above 2 TB a day. We were using out of the box SOC Solution from splunk to manage our SOC. We lacked the know how of using splunk and also lacked the staff to keep the product up to date to help us tackle the latest threats. We outsourced our SIEM/SOAR service to RQ and they helped us with creating new use cases which addressed the latest threat to our organization. RQ has people who research the latest threats and helps us keep up to date on the day-to-day security operations. RQ also helps with data onboarding if required. So we would recommend RQ to customers who are short-staffed and who lack personnel who could research security threats to keep your organization safe from threat actors.
    Incentivized
    Read full review
    Pros
    Dynatrace LLC
    • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
    • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
    • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
    Incentivized
    Read full review
    ReliaQuest
    • SOC service.
    • Managed services.
    • Correlation searches.
    Incentivized
    Read full review
    Cons
    Dynatrace LLC
    • Dynatrace does not monitor easily on AIX OS.
    • Dynatrace does not monitor easily on a C-based application.
    • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
    Incentivized
    Read full review
    ReliaQuest
    • Some Analysts are relatively fresh to SOC. They sometimes get put into supporting large infrastructures.
    • RQ has a ton of correlation searches that they use to provide end-to-end visibility. Most of them can be restructured to get the same results and this can reduce the number of correlation searches.
    Incentivized
    Read full review
    Likelihood to Renew
    Dynatrace LLC
    We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
    Incentivized
    Read full review
    ReliaQuest
    No answers on this topic
    Usability
    Dynatrace LLC
    Dynatrace is great to use once you understand how to use it correctly and get used to the layout of it. While I do not actively use it every day, whenever I do use it, I do have to get refamiliarized with it. However, once you have your dashboards setup correctly with the data that you want to see when you first login to Dynatrace, it's amazing.
    Incentivized
    Read full review
    ReliaQuest
    No answers on this topic
    Reliability and Availability
    Dynatrace LLC
    Our environment, it never goes down therefore is always available.
    Incentivized
    Read full review
    ReliaQuest
    No answers on this topic
    Performance
    Dynatrace LLC
    We have not seen where it does slow down an application.
    Incentivized
    Read full review
    ReliaQuest
    No answers on this topic
    Support Rating
    Dynatrace LLC
    Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
    Incentivized
    Read full review
    ReliaQuest
    No answers on this topic
    In-Person Training
    Dynatrace LLC
    We did both online and in house training - they used our system so it made more sense.
    Incentivized
    Read full review
    ReliaQuest
    No answers on this topic
    Online Training
    Dynatrace LLC
    The training was done on our time and with our system.
    Incentivized
    Read full review
    ReliaQuest
    No answers on this topic
    Implementation Rating
    Dynatrace LLC
    Using Dynatrace support services to assist (and lead) the implementation was extremely important.
    Incentivized
    Read full review
    ReliaQuest
    No answers on this topic
    Alternatives Considered
    Dynatrace LLC
    Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
    Incentivized
    Read full review
    ReliaQuest
    Reliaquest is vendor agnostic. They have a lot of correlation searches that they use to provide security for your organizations. Compared to other products we have tried we felt that they are the only company that is doing proper market research on the latest and greatest threat to our vertical and coming out with the latest methods to keep up to date. RQ also has a good leadership structure that we could rely on if we run into any escalations. Compared to other products that we tried they try to work with you holding hands trying to resolve your problems.
    Incentivized
    Read full review
    Scalability
    Dynatrace LLC
    Dynatrace can be used to monitor may software tools
    Incentivized
    Read full review
    ReliaQuest
    No answers on this topic
    Return on Investment
    Dynatrace LLC
    • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
    • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
    • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
    Read full review
    ReliaQuest
    • RQ's Greymatter content has enriched our SOC experience because we always felt Splunk's out-of-the-box use cases were not sufficient enough to provide end-to-end coverage.
    • RQ specializes in a lot of big data solutions so that we can rely on them to help us troubleshoot tasks and also make sure our security solutions are working accurately.
    Incentivized
    Read full review
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