TrustRadius

Eber vs. Giftbit

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Eber
Score 0.0 out of 10
Small Businesses (1-50 employees)
Eber is a Loyalty Marketing Platform that enables businesses to build loyalty programs that connect and retain their customers. Eber provides a suite of ready-to-use solutions for brands to start engaging customers, drive repeat sales, and build a bigger loyalty customer base. It includes more than 50 integrations with either a shopping cart, POS, and payment gateway. Loyalty made simple: For retailers, F&B, hotels or e-commerce For…
$69
per month (billed annually)
Giftbit
Score 9.3 out of 10
Enterprise companies (1,001+ employees)
Giftbit is a rewards platform that lets users buy, send & track digital gift cards. With its web application and API, dedicated customer support, and stats on user behavior and delivery - Giftbit is designed to make it easier to fulfill and manage reward and incentive programs.N/A
Pricing
EberGiftbit
Editions & Modules
Lite
$69
per month (billed annually)
Standard
$299
per month (billed annually)
Scale
$999
per month (billed annually)
Enterprise
$3500
per month (billed annually)
No answers on this topic
Offerings
Pricing Offerings
EberGiftbit
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional Details——
More Pricing Information
Community Pulse
EberGiftbit
Considered Both Products
Eber

No answer on this topic

Giftbit
Chose Giftbit
I searched for gift card providers and looked at several but none seemed to have the confidence of the internet as much as Giftbit so that's who I went with. It was a good decision.
Verified User
Anonymous
Chose Giftbit
We chose Giftbit because of its ability to electronically send gift cards, no fees on the recipient side, brand customization, and overall user experience of the site. Other sites we found had high fees to create gift cards, would only allow physical cards, or didn't have an …
Verified User
Anonymous
Chose Giftbit
Tremendous offers a more robust way to gift internationally and has much greater capabilities in their email sends.
BH
Brittany Houchins
Supervisor of Special Events & Graphic Design
Chose Giftbit
I haven't used any products like Giftbit. Since I have enjoyed my experience with Giftbit, I haven't looked into any other platforms that offer the same things.
Verified User
Anonymous
Chose Giftbit
This was a smaller cost of entry, and much easier.
Verified User
Anonymous
Chose Giftbit
I have experience with Rybbon, PayPal and Tango Card in addition to Giftbit. From the API perspective of attaching one of these incentive providers to your community platform as its rewards mall it's not even close as Tango Card does the best job hands down. I have not had one …
Best Alternatives
EberGiftbit
Small Businesses
Growave
Growave
Score 9.7 out of 10
Growave
Growave
Score 9.7 out of 10
Medium-sized Companies
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
Enterprises
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EberGiftbit
Likelihood to Recommend
-
(0 ratings)
9.4
(0 ratings)
Support Rating
-
(0 ratings)
5.0
(0 ratings)
User Testimonials
EberGiftbit
Likelihood to Recommend
No answers on this topic
Giftbit will work well for teams of 10 or more, and I can see it scaling to an infinite amount. If you put in the work on the front end, you can really customize the experience of the recipient. The only struggle is that if you have a large amount going out, you need to make sure you have all emails or a place to give out all the unique gift card links. We ran into an issue where some overseas employees couldn't use specific gift cards, but we had already pre-loaded our budgeted amount in credits on the platform.
Verified User
Anonymous
Read full review
Pros
No answers on this topic
  • It has a nice email builder for sending messages along with an incentive code to a person.
  • It segregates my USD balance from my CAN balance at the dashboard level so I can monitor both.
Verified User
Anonymous
Read full review
Cons
No answers on this topic
  • I didn't love having to buy credits in advance, but since Giftbit recommended how many we'd need to buy, it wasn't terrible.
Verified User
Anonymous
Read full review
Support Rating
No answers on this topic
When a redemption via the API connected to my community platform provider failed, the support was extremely limited. It was fast but limited. Most common conversations with Giftbit support ended in "unfortunately we cannot help you or your recipient with that issue." I'm not sure if Giftbit deserves 100% of the blame for API issues with Fuel Cycle community platform but the end result is that a user will redeem their points for a reward and would never get it. Once these issues are reported to me, I couldn't help them from the dashboard either as I was unable to review their claim codes, etc. and make it right, resulting in lost $.
Verified User
Anonymous
Read full review
Alternatives Considered
No answers on this topic
I searched for gift card providers and looked at several but none seemed to have the confidence of the internet as much as Giftbit so that's who I went with. It was a good decision.
Scott Henderson | TrustRadius Reviewer
Read full review
Return on Investment
No answers on this topic
  • Our experience with Giftbit definitely raised staff morale.
  • Love that you are able to customize how much you want to offer on the gift cards
BH
Brittany Houchins
Supervisor of Special Events & Graphic Design
Read full review
ScreenShots

Eber Screenshots

Screenshot of the workflow to create automated messages based on specific member events or criteria. • Event-based triggers: Activate messages for occasions like birthdays, anniversaries, or periods of inactivity • Send automated messages via Email or SMS • Customise personalized messages from existing templates for different triggers and member segmentsScreenshot of the centralized member data used to manage and execute multi-channel marketing campaigns. • Access and utilize member information without importing or exporting lists • Send communications via Email, SMS, and Direct Messaging • Segment audiences and schedule automated campaigns based on member data and behaviorsScreenshot of the creation of a customisable points-based reward system • Set custom point values and earning rules for various customer actions. • Define flexible redemption options, and set bonus points for specific purchase actions. • Track point balances and history for each customer in real-time • Automate point expiration and bonus point campaigns.Screenshot of the interface to setup rewards for different channels, control availability, and automate personalized offers. • Customizable reward settings: Choose between in-store or online redemption, set quantity limits, create time-limited offers, and include partner outlets • Automated lifecycle rewards: Deploy rule-based personalized incentives for key member milestones (e.g., Welcome, Birthday, Anniversary) • Omnichannel redemption infrastructure: Enable seamless transactions via Eber website Widget, Member Web App, physical POS systems, and e-commerce platformsScreenshot of engaging game-like elements that can be added to a program. • Choose from a variety of games to run in loyalty programs • Set up various challenges such as quizzes, check-ins, and purchase targets • Connect gamification activities directly to points or rewards system