TrustRadius

Eber vs. Giftbit

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Eber
Score 0.0 out of 10
Small Businesses (1-50 employees)
Eber is a Loyalty Marketing Platform that enables businesses to build loyalty programs that connect and retain their customers. Eber provides a suite of ready-to-use solutions for brands to start engaging customers, drive repeat sales, and build a bigger loyalty customer base. It includes more than 50 integrations with either a shopping cart, POS, and payment gateway. Loyalty made simple: For retailers, F&B, hotels or e-commerce For…
$828
per year per store or per 5000 contacts
Giftbit
Score 9.3 out of 10
Mid-Size Companies (51-1,000 employees)
Giftbit is a rewards platform that lets users buy, send & track digital gift cards. With its web application and API, dedicated customer support, and stats on user behavior and delivery - Giftbit is designed to make it easier to fulfill and manage reward and incentive programs.N/A
Pricing
EberGiftbit
Editions & Modules
Lite
$69
per month (billed annually)
Standard
$299
per month (billed annually)
Scale
$999
per month (billed annually)
Enterprise
$3500
per month (billed annually)
No answers on this topic
Offerings
Pricing Offerings
EberGiftbit
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalOptional
Additional Details——
More Pricing Information
Community Pulse
EberGiftbit
Best Alternatives
EberGiftbit
Small Businesses
Growave
Growave
Score 9.7 out of 10
Growave
Growave
Score 9.7 out of 10
Medium-sized Companies
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
Enterprises
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EberGiftbit
Likelihood to Recommend
-
(0 ratings)
9.4
(10 ratings)
Support Rating
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
EberGiftbit
Likelihood to Recommend
Ebertech Sdn Bhd
No answers on this topic
Giftbit
It's been great to incentivize appointments. I can also see that it would be a good tool to send gifts to existing customers.
Scott Henderson | TrustRadius Reviewer
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Pros
Ebertech Sdn Bhd
No answers on this topic
Giftbit
  • Sending mass brand-templated gift cards
  • Choosing which type of gift card you want (e.g. Starbucks, Amazon)
  • Showing metrics for gift cards
Verified User
Anonymous
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Cons
Ebertech Sdn Bhd
No answers on this topic
Giftbit
  • I didn't love having to buy credits in advance, but since Giftbit recommended how many we'd need to buy, it wasn't terrible.
Verified User
Anonymous
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Support Rating
Ebertech Sdn Bhd
No answers on this topic
Giftbit
When a redemption via the API connected to my community platform provider failed, the support was extremely limited. It was fast but limited. Most common conversations with Giftbit support ended in "unfortunately we cannot help you or your recipient with that issue." I'm not sure if Giftbit deserves 100% of the blame for API issues with Fuel Cycle community platform but the end result is that a user will redeem their points for a reward and would never get it. Once these issues are reported to me, I couldn't help them from the dashboard either as I was unable to review their claim codes, etc. and make it right, resulting in lost $.
Verified User
Anonymous
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Alternatives Considered
Ebertech Sdn Bhd
No answers on this topic
Giftbit
I haven't used any products like Giftbit. Since I have enjoyed my experience with Giftbit, I haven't looked into any other platforms that offer the same things.
BH
Brittany Houchins
Supervisor of Special Events & Graphic Design
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Return on Investment
Ebertech Sdn Bhd
No answers on this topic
Giftbit
  • We now have an easy way to do these fulfillments
  • It's easy to set up an account
  • It alleviates privacy issues on our end
Verified User
Anonymous
Read full review
ScreenShots

Eber Screenshots

Screenshot of the workflow to create automated messages based on specific member events or criteria. • Event-based triggers: Activate messages for occasions like birthdays, anniversaries, or periods of inactivity • Send automated messages via Email or SMS • Customise personalized messages from existing templates for different triggers and member segmentsScreenshot of the centralized member data used to manage and execute multi-channel marketing campaigns. • Access and utilize member information without importing or exporting lists • Send communications via Email, SMS, and Direct Messaging • Segment audiences and schedule automated campaigns based on member data and behaviorsScreenshot of the creation of a customisable points-based reward system • Set custom point values and earning rules for various customer actions. • Define flexible redemption options, and set bonus points for specific purchase actions. • Track point balances and history for each customer in real-time • Automate point expiration and bonus point campaigns.Screenshot of the interface to setup rewards for different channels, control availability, and automate personalized offers. • Customizable reward settings: Choose between in-store or online redemption, set quantity limits, create time-limited offers, and include partner outlets • Automated lifecycle rewards: Deploy rule-based personalized incentives for key member milestones (e.g., Welcome, Birthday, Anniversary) • Omnichannel redemption infrastructure: Enable seamless transactions via Eber website Widget, Member Web App, physical POS systems, and e-commerce platformsScreenshot of engaging game-like elements that can be added to a program. • Choose from a variety of games to run in loyalty programs • Set up various challenges such as quizzes, check-ins, and purchase targets • Connect gamification activities directly to points or rewards system