Eclipse AI vs. PG Forsta HX Platform
Eclipse AI vs. PG Forsta HX Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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Eclipse AI | N/A | Eclipse AI is a plug-and-play AI tool that detects the risk indicators that lead to customer churn. Eclipse AI allows users to plug in voice-of-customer data from different channels (surveys, reviews, chat logs, phone logs, etc.). Eclipse AI then generates risk mitigations to reduce customer churn based on analysis of the voice-of-customer data and industry best practices. | N/A | |
PG Forsta HX Platform | N/A | The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer. | N/A |
Eclipse AI | PG Forsta HX Platform | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Eclipse AI | PG Forsta HX Platform | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Eclipse AI | PG Forsta HX Platform | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.3 out of 10 | Quadient Inspire Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Eclipse AI | PG Forsta HX Platform | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (19 ratings) |
Usability | - (0 ratings) | 7.1 (5 ratings) |
Support Rating | - (0 ratings) | 8.0 (3 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
Eclipse AI | PG Forsta HX Platform | |
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Likelihood to Recommend | Eclipse AI No answers on this topic | PG Forsta |
Pros | Eclipse AI No answers on this topic | PG Forsta |
Cons | Eclipse AI No answers on this topic | PG Forsta |
Likelihood to Renew | Eclipse AI No answers on this topic | PG Forsta |
Usability | Eclipse AI No answers on this topic | PG Forsta |
Support Rating | Eclipse AI No answers on this topic | PG Forsta |
Implementation Rating | Eclipse AI No answers on this topic | PG Forsta |
Alternatives Considered | Eclipse AI No answers on this topic | PG Forsta |
Return on Investment | Eclipse AI No answers on this topic | PG Forsta |
ScreenShots | Eclipse AI Screenshots |