What users are saying about
3 Ratings
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17 Ratings
3 Ratings
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Score 8.5 out of 100

Ecwid

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17 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

ecomdash

It would be well suited for a business that is just starting out with inventory management and sells on multiple channels. They are a growing company that is constantly changing and making improvements. I don't think there is another competitor out there that can offer the same features at their price point.It may not be well suit for large organizations.
Anonymous | TrustRadius Reviewer

Ecwid

Ecwid is absolutely perfect for any business that is looking to start out with online sales and mobile point-of-sale. Many times, business owners may have limited experience in setting up a website or point-of-sale. Having to spend on this expertise with a limited budget can be frustrating. Ecwid allows you to have great results even if you are a novice.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

ecomdash
Ecwid
8.7
Product catalog & listings
ecomdash
Ecwid
9.5
Product management
ecomdash
Ecwid
8.8
Bulk product upload
ecomdash
Ecwid
7.8
Branding
ecomdash
Ecwid
8.0
Mobile storefront
ecomdash
Ecwid
9.2
Product variations
ecomdash
Ecwid
9.0
Website integration
ecomdash
Ecwid
9.2
Visual customization
ecomdash
Ecwid
7.8

Online Shopping Cart

ecomdash
Ecwid
8.7
Abandoned cart recovery
ecomdash
Ecwid
8.6
Checkout user experience
ecomdash
Ecwid
8.8

Online Payment System

ecomdash
Ecwid
9.3
eCommerce security
ecomdash
Ecwid
9.3

eCommerce Marketing

ecomdash
Ecwid
8.3
Promotions & discounts
ecomdash
Ecwid
9.0
Personalized recommendations
ecomdash
Ecwid
7.6
SEO
ecomdash
Ecwid
8.3

eCommerce Business Management

ecomdash
Ecwid
7.4
Order processing
ecomdash
Ecwid
8.3
Inventory management
ecomdash
Ecwid
7.7
Shipping
ecomdash
Ecwid
7.1
Custom functionality
ecomdash
Ecwid
6.7

Pros

ecomdash

  • Multi-channel inventory sync: automatic depletion and restoration of inventory with sales and refunds, syncing back to all your channels.
  • Sales order and purchase order management: keep track of things you buy and sell while simultaneously keeping your inventory accurate.
  • Custom upload and export formats: you can make ecomdash work with almost any platform by creating your own formats to upload or export your data.
Sander Kallshian | TrustRadius Reviewer

Ecwid

  • Clarity - there has been very little confusion and need to reach out to Customer Support for help
  • Consistency - no big, crazy updates or changes have been made to the format of Ecwid during my time using it, so I know when I log in to preform my business tasks I can always locate what I need and accomplish what is at hand easily
  • Simplicity - everything is so clear and straightforward. It's like e-commerce for dummies.
Chelsea Wallace | TrustRadius Reviewer

Cons

ecomdash

  • User interface. The whole thing feels clunky.
  • Knowledge-base. Their searchable knowledge base isn't really all that helpful. It feels like it was written as an afterthought.
Anonymous | TrustRadius Reviewer

Ecwid

  • Recurring billing - ability to bill subscription customers without having to go to my payment gateway
  • Robust order management - very limited in managing orders, therefore I had to subscribe to a different software
  • Expensive customization - if you want to customize anything, it is very expensive
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ecomdash

No score
No answers yet
No answers on this topic

Ecwid

Ecwid 9.6
Based on 2 answers
The value given by Ecwid is unmatched. When combined with the ease of use of the product, it is a no-brainer to continue to use the product. The only thing that could cause us to switch is if some feature we needed which is not available which is unlikely based on the feature list we reviewed when making the decision to go with them.
Anonymous | TrustRadius Reviewer

Usability

ecomdash

No score
No answers yet
No answers on this topic

Ecwid

Ecwid 8.9
Based on 7 answers
I gave a 9 instead of a 10 only because I haven't figured out a function or two. I believe it has less to do with Ecwid's overall usability and more to do with my own understanding and skill level, but regardless, it may also have something to do with the limits of Ecwid's functions.
Chelsea Wallace | TrustRadius Reviewer

Reliability and Availability

ecomdash

No score
No answers yet
No answers on this topic

Ecwid

Ecwid 9.1
Based on 1 answer
Always available. Very reliable
Anonymous | TrustRadius Reviewer

Performance

ecomdash

No score
No answers yet
No answers on this topic

Ecwid

Ecwid 8.2
Based on 1 answer
Good overall performance both in desktop and mobile
Anonymous | TrustRadius Reviewer

Support Rating

ecomdash

ecomdash 10.0
Based on 1 answer
eComdash always answers our questions, and they have a call-back system to speak on the phone which is very convenient. The people there actually understand the complexities of the software and understand our problems when we explain them. Things get solved quickly and we feel like they care about the speed of the resolution.
Sander Kallshian | TrustRadius Reviewer

Ecwid

Ecwid 8.4
Based on 7 answers
I have always received the support I need in a timely manner. I enjoy receiving emails every week on trending business topics and new suggestions. They often serve as a reminder for me to include new e-commerce tools into our strategy. And I've always had great experiences with reaching out to the support team with specific questions.
Chelsea Wallace | TrustRadius Reviewer

Implementation Rating

ecomdash

No score
No answers yet
No answers on this topic

Ecwid

Ecwid 8.2
Based on 1 answer
Fast and simple implementation of Ecwid's solutions. Easy to learn and navigate
Anonymous | TrustRadius Reviewer

Alternatives Considered

ecomdash

I have not had first hand experience with inventory management software like ecomdash.
Anonymous | TrustRadius Reviewer

Ecwid

We sell a product that requires certain controls to sell and most of the companies we researched had specific policies preventing us from selling on their platform. We aren't selling anything dangerous, they are parts of ammunition (the shell casings) and not entire ammunition rounds. Most other vendors restrict the sales of firearms and ammunition, but even when just selling a part used to create ammunition, we were still restricted. I'm not really sure why they restrict sales of products like ours from different vendors. Ecwid had no such restrictions and were happy to confirm that for us.
Miles Szkoda | TrustRadius Reviewer

Scalability

ecomdash

No score
No answers yet
No answers on this topic

Ecwid

Ecwid 8.2
Based on 1 answer
Good scalability. I use the second plan and there are 2 more plans that I could use if I needed other features or services
Anonymous | TrustRadius Reviewer

Return on Investment

ecomdash

  • Allowed us to keep inventory in sync across multiple platforms preventing overselling.
  • Allowed us to sync inventory from multiple warehouses.
Anonymous | TrustRadius Reviewer

Ecwid

  • We have not been able to measure the ROI as of yet, as we cannot get out of the gate with customization required.
  • It can be implemented quickly for basic online stores.
  • Once the system is configured, ROI will dramatically go up.
John Beveridge | TrustRadius Reviewer

Screenshots

Pricing Details

ecomdash

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$50

ecomdash Editions & Modules

Additional Pricing Details
Ecomdash starts at $50/Month.

Ecwid

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Ecwid Editions & Modules

Edition
Free$0
Venture$15
Business$35
Unlimited$99
    Additional Pricing Details

    Rating Summary

    Add comparison