Likelihood to Recommend Ecwid is absolutely perfect for any business that is looking to start out with online sales and mobile point-of-sale. Many times, business owners may have limited experience in setting up a website or point-of-sale. Having to spend on this expertise with a limited budget can be frustrating. Ecwid allows you to have great results even if you are a novice.
Read full review nopCommerce is an ideal solution for businesses that want to tailor the customer journey for discovering and purchasing products. The nopCommerce solution is designed to adapt to you, not the other way around. The platform works best when you partner with a solution provider like ourselves. It also works well if you have a team of in-house .NET developers. A one-person shop will likely find less value in a platform like this if they're looking to spin up a small ecommerce site with just a few button clicks.
Read full review Pros Clarity - there has been very little confusion and need to reach out to Customer Support for help Consistency - no big, crazy updates or changes have been made to the format of Ecwid during my time using it, so I know when I log in to preform my business tasks I can always locate what I need and accomplish what is at hand easily Simplicity - everything is so clear and straightforward. It's like e-commerce for dummies. Read full review As I came from Microsoft .Net technical experience with more than 15 years in IT industry, the nopCommerce .Net based open sourced framework is the best eCommerce framework in terms of architectural perspective - such as incorporating with Entity Framework code first approach, Domain Driven Architecture, using ASP.Net MVC, Unit Testing, ...etc. When my client asked for an eCommerce portal, the whole team was struggling from designing a database to identifying the requirements. nopCommerce has everything we need. All the industrial standard eCommerce features are included. It saves hours of database design, application design and also the client's requirements are easily fit into nopCommerce's features. The cost of nopCommerce- the last time we paid was a $200 one time cost for using the production site. It was ridiculously cost effective. As it is opened source, the whole community is supporting and constantly making this framework better and better. I set up a web site within a week using nopCommerce to sell my own products online. It was so easy to use, deploy, and set up. Read full review Cons Recurring billing - ability to bill subscription customers without having to go to my payment gateway Robust order management - very limited in managing orders, therefore I had to subscribe to a different software Expensive customization - if you want to customize anything, it is very expensive Read full review More community templates would be great. Some of the pricing can be a bit tricky, especially configured items... there is a likelihood of mispriced items with the current structure Read full review Likelihood to Renew The value given by Ecwid is unmatched. When combined with the ease of use of the product, it is a no-brainer to continue to use the product. The only thing that could cause us to switch is if some feature we needed which is not available which is unlikely based on the feature list we reviewed when making the decision to go with them.
Read full review Usability I gave a 9 instead of a 10 only because I haven't figured out a function or two. I believe it has less to do with Ecwid's overall usability and more to do with my own understanding and skill level, but regardless, it may also have something to do with the limits of Ecwid's functions.
Read full review Reliability and Availability Always available. Very reliable
Read full review Performance Good overall performance both in desktop and mobile
Read full review Support Rating I have always received the support I need in a timely manner. I enjoy receiving emails every week on trending business topics and new suggestions. They often serve as a reminder for me to include new e-commerce tools into our strategy. And I've always had great experiences with reaching out to the support team with specific questions.
Read full review I have asked numerous questions and the team treats my random questions as if they are critical to the continued success of their product. They really take each users' questions to heart and strive to solve them. I cannot commend them enough on how fast they respond to questions as well as the follow-through given to things thay may or may not even be a part of their platform.
Read full review Implementation Rating Fast and simple implementation of Ecwid's solutions. Easy to learn and navigate
Read full review Go for a plugin based development if you would like to extend nopCommerce. This approach will make it easier for you to upgrade the software.
Anup Kumar Director - Customer Experience & Results, Co Founder
Read full review Alternatives Considered We sell a product that requires certain controls to sell and most of the companies we researched had specific policies preventing us from selling on their platform. We aren't selling anything dangerous, they are parts of ammunition (the shell casings) and not entire ammunition rounds. Most other vendors restrict the sales of firearms and ammunition, but even when just selling a part used to create ammunition, we were still restricted. I'm not really sure why they restrict sales of products like ours from different vendors. Ecwid had no such restrictions and were happy to confirm that for us.
Read full review NopCommerce offers you more flexibility where it comes to customization and scaling your application. The customization and extension is easy as well as the theme and plugin structure adds a large value to the overall system. The API's introduced by nopCommerce makes it more efficient when it comes to integrations and developing a mobile application on top of your eCommerce platform. The customer owns 100% of the source code without any extra fee.
Read full review Scalability Good scalability. I use the second plan and there are 2 more plans that I could use if I needed other features or services
Read full review Return on Investment We have not been able to measure the ROI as of yet, as we cannot get out of the gate with customization required. It can be implemented quickly for basic online stores. Once the system is configured, ROI will dramatically go up. Read full review It has been our sole platform for developing online stores for the last 9 years and our business have been growing year to year. The disadvantage of nopCommerce is that it is not as well known as other competitors, which makes it more difficult to sell. Read full review ScreenShots Ecwid by Lightspeed Screenshots