Ecwid by Lightspeed vs. WordPerfect Office

Ecwid is absolutely perfect for any business that is looking to start out with online sales and mobile point-of-sale. Many times, business owners may have limited experience in setting up a website or point-of-sale. Having to spend on this expertise with a limited budget can be frustrating. Ecwid allows you to have great results even if you are a novice.

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WordPerfect itself is (IMHO) the best word processor available. Much easier to use (and I think, more intuitive) than Word. It can do things that Word struggles to do. That said, most of the world uses Word and improvements to the interchange functionality would allow it to be used in more situations. I realize that isn't easy - internally, the two products work differently and use very different data models

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• Clarity - there has been very little confusion and need to reach out to Customer Support for help
• Consistency - no big, crazy updates or changes have been made to the format of Ecwid during my time using it, so I know when I log in to preform my business tasks I can always locate what I need and accomplish what is at hand easily
• Simplicity - everything is so clear and straightforward. It's like e-commerce for dummies.

• Built-in publishing to PDF, that supports hyperlinks and watermarks.
• Real-time previews of formatting options.
• The Variables feature allows a variable or placeholder to be placed in multiple locations in a document.

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• Recurring billing - ability to bill subscription customers without having to go to my payment gateway
• Robust order management - very limited in managing orders, therefore I had to subscribe to a different software
• Expensive customization - if you want to customize anything, it is very expensive

• conversion from Word is problematice to put it kindly
• it doesn't offer formatting options over the words, only in the toolbar
• track changes is compared to Word is weak

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The value given by Ecwid is unmatched. When combined with the ease of use of the product, it is a no-brainer to continue to use the product. The only thing that could cause us to switch is if some feature we needed which is not available which is unlikely based on the feature list we reviewed when making the decision to go with them.

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We are married to it for life.

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I gave a 9 instead of a 10 only because I haven't figured out a function or two. I believe it has less to do with Ecwid's overall usability and more to do with my own understanding and skill level, but regardless, it may also have something to do with the limits of Ecwid's functions.

It works fine, few crashes.

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Always available. Very reliable

Good overall performance both in desktop and mobile

I have always received the support I need in a timely manner. I enjoy receiving emails every week on trending business topics and new suggestions. They often serve as a reminder for me to include new e-commerce tools into our strategy. And I've always had great experiences with reaching out to the support team with specific questions.

Corel still offers support. Microsoft doesn't unless you have a paid contract. LibreOffice is all web-based. If you need support, Corel WordPerfect Office is the best option.

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Fast and simple implementation of Ecwid's solutions. Easy to learn and navigate

We sell a product that requires certain controls to sell and most of the companies we researched had specific policies preventing us from selling on their platform. We aren't selling anything dangerous, they are parts of ammunition (the shell casings) and not entire ammunition rounds. Most other vendors restrict the sales of firearms and ammunition, but even when just selling a part used to create ammunition, we were still restricted. I'm not really sure why they restrict sales of products like ours from different vendors. Ecwid had no such restrictions and were happy to confirm that for us.

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WordPerfect Office is not a product like Blackbaud's products, but it does work very well with them. Merging documents from Blackbaud's Raiser's Edge is accomplished very easily through WordPerfect Office and allows better options in many cases than when merging with Microsoft Word. My main uses for WordPerfect Office have been in merging letters, envelopes, and labels and when searching with reveal codes for improper codes in a document.

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Good scalability. I use the second plan and there are 2 more plans that I could use if I needed other features or services

• We have not been able to measure the ROI as of yet, as we cannot get out of the gate with customization required.
• It can be implemented quickly for basic online stores.
• Once the system is configured, ROI will dramatically go up.

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• My office wouldn't be able to make money at all if we didn't use WordPerfect; we use it to generate all of the documents that we use in our business. Granted, if we used Microsoft or another Office suite, we could eventually obtain the results we currently get, but we seem to have positioned our workflow around WordPerfect and to use something else would potentially hinder our productivity.

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