Likelihood to Recommend EdApp is great if you want to have internal training and do not want to waste time for the agency to understand your business, you do it yourself. It’s great for field structures as it’s built for mobile and built to be snappy - great time saver! It’s not yet great in the area of Power BI dashboards and customizable reports for usage.
Read full review Intellum leads the field in reporting; something I didn't even know I really needed/wanted until we purchased this LMS. While I realize that most Learning Management Systems are designed to support online, auto-assigned content for people to complete on a device, 80% (sometimes more) of our training is delivered in person (we are a quarry company, and our learners do much better with Instructor Led Training). Sometimes it is difficult to find a workaround in Intellum that allows us the flexibility and consistency we require for managing our in-person learning needs.
Read full review Pros It’s quick and easy to set up and build contend It has a great support team It’s massively customizable It keeps adding features It monitors progress of all users Read full review Easy to use interface. The quick options to add content to pages, and drag and drop organization, makes it easy for anyone to jump in and start adding information. Intellum is not just mobile responsive but mobile-friendly. This makes it super easy for people to view our content anywhere they are, any time they want. Intellum support is always quick to respond when we have questions or need help tweaking our setup. They also have a robust selection of self-service training courses available. Read full review Cons Some operations on a big list of users (2000) are complicated Database setup has to be done tagged manually It does not provide an option to send newsletters for selected accounts It would be nice to have more options to manage unused accounts Read full review I think that Intellum can greatly improve the functionality of inactive courses existing in the tool in itself. Reporting is unreliable in Intellum which most of the time requires a lot of manipulation and scrubbing to obtain sufficient information. There is no exact idea of how long the time will be taken to tackle any issue encountered when service tickets are soared. Read full review Likelihood to Renew Most of our needs are met with this platform currently and the customer service has been excellent.
Read full review Usability It’s really easy! After the onboarding with the app I’m able to ‘spit out’ a course within 1hr. That means I can now do pre-work for any meeting and see who did it and also shorten meeting time that usually was wasted on explanation of the topic. The mobile access made it simple for everyone and lead to our field force employees finding time for development between client visits.
Read full review The system has changed since I started using it and it has become more intuitive. As a user and admin, I find that it is fairly easy to navigate.
Read full review Support Rating They have a live person on the line. Easy going and responsive. Problem was resolved within 17mins when I anticipated it would take hours!
Read full review The customer support team is always very helpful and responsive, as is our CSM who goes above and beyond to help us with issues and questions that we have
Read full review Implementation Rating Very satisfied with the support we received from our CSM and team
Read full review Alternatives Considered EdApp has an easier interface. It allows you to start building whole courses with many lessons within first hours of use. It’s design looks more professional which results in a better fit for business environment. Unlike Kahoot!, it’s not recognised as ‘the thing my kids have at school’ - important factor in terms of user approach to content provided in lessons.
Read full review Intellum is in a class of its own. With the good referrals, I got from colleagues in my industry, I was aware that certain processes would be made easier by this software, and we were right. I have seen the positives that have come from this software. It easily takes the cake over its competitors!
Read full review Return on Investment It started ‘binge learning’ thanks to 8min average time needed to complete a lesson It allowed a 93% completion rate for field force training materials (up from 47%) It allowed for easy and attractive implementation of mandatory content (compliance/lex) Read full review The biggest impact Intellum has had on hc1 would be the space for learner engagement. I still have to work hard to direct our clients to the LMS (link from our hc1 solution) but when they do - they love it! Since the pandemic in 2019, hc1 also has noticed a big up tick in the usage of LMS from our clients because of the need for virtual learning. Read full review ScreenShots