That one tool that made Field Force praise work done by Marketing
October 11, 2022
That one tool that made Field Force praise work done by Marketing
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with EdApp
EdApp is our go to app for creating regional content to train our marketeers and sales tams.
We use it to implement all changes and supplement trainings we have with external providers.
We train our sales teams upon joining and through restructuring.
We explain and implement Agile methodologies using the short courses.
We identify proactive users and monitor their hunger for growth.
We use it to implement all changes and supplement trainings we have with external providers.
We train our sales teams upon joining and through restructuring.
We explain and implement Agile methodologies using the short courses.
We identify proactive users and monitor their hunger for growth.
Pros
- It’s quick and easy to set up and build contend
- It has a great support team
- It’s massively customizable
- It keeps adding features
- It monitors progress of all users
Cons
- Some operations on a big list of users (2000) are complicated
- Database setup has to be done tagged manually
- It does not provide an option to send newsletters for selected accounts
- It would be nice to have more options to manage unused accounts
- It started ‘binge learning’ thanks to 8min average time needed to complete a lesson
- It allowed a 93% completion rate for field force training materials (up from 47%)
- It allowed for easy and attractive implementation of mandatory content (compliance/lex)
- Kahoot!
EdApp has an easier interface. It allows you to start building whole courses with many lessons within first hours of use. It’s design looks more professional which results in a better fit for business environment. Unlike Kahoot!, it’s not recognised as ‘the thing my kids have at school’ - important factor in terms of user approach to content provided in lessons.
Do you think EdApp delivers good value for the price?
Yes
Are you happy with EdApp's feature set?
Yes
Did EdApp live up to sales and marketing promises?
Yes
Did implementation of EdApp go as expected?
Yes
Would you buy EdApp again?
Yes
EdApp Feature Ratings
EdApp Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I paid for premium support as with 2000 accounts there is no room for error. I know when I need help and usually I need it quick. That is why the premium was a no-brainier.
EdApp helped clean up our library and connected multiple versions of the same course (in different languages) that allowed for great ease in reviewing user data and eliminated errors when checking for success rate of our mandatory compliance trainings. This was a job that we should be expected to do ourselves, yet EdApp offered support and allowed us to focus our work on other topics
Using EdApp
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Setting up a course
- Managing users and verification of progress
- Implementation of EdApp to our trainings (onboarding, sales pitch, Agile intros)
- If your library is too complex (too many courses) it can get visually unappealing
- Changing the way accounts are tagged needs to be done manually for each account
Yes - Just as good as desktop. The allow for different view options depending on the device you are using.
I don’t have any issues when having to work with EdApp on a tablet or mobile phone.
It’s great that you access it through your browser and everything is instantly saved in the cloud. Makes it great for collaboration.
I don’t have any issues when having to work with EdApp on a tablet or mobile phone.
It’s great that you access it through your browser and everything is instantly saved in the cloud. Makes it great for collaboration.
Comments
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