Egencia, part of the Expedia group, offers their corporate travel management program and applications. Egencia supports business travel compliance with authorization workflow, as well as travel expense tracking, travel risk management and policy adherence, mobile app, as well as travel consulting services available on demand.
N/A
Rocketrip
Score 8.5 out of 10
N/A
Rocketrip headquartered in New York offers their travel management platform, supporting budgeting, employee tracking and rewards, and comprehensive reporting.
Overall, Egencia is a good tool for my employees to use when I (or my work partner) aren't available to make the reservations. They can easily access their account and the charges will go on the corporate credit card. This makes it all around easy for the traveling employees.
I was assigned to fly from Amsterdam to Silicon Valley as a young professional to present our idea to a huge international corporation. A budget for two nights' lodging and flights as specified in the invitation. I was 24, and this was my first trip to the West Coast, so I knew I wanted to stay longer than two days. I began looking for cheap hotels in order to fit five nights into the budget. I booked something cheap and was looking forward to my trip despite knowing nothing about San Francisco and having done no homework. I grabbed an Uber from the airport when I arrived. When I told the driver where I wanted to go: Tenderloin, he gave me an odd look. This makes Rockettrip less appropriate.
Customer service was awful. It was a running joke that when we had to call customer service for something (frequent), it was a crap-shoot whether we were going to get someone that knew what they were doing.
The website was not intuitive and sometimes made it difficult to find the flights we wanted. Most of the admins resorted to looking for flights on other services and then searching for that flight specifically in Egencia.
Receipts can be auto-uploaded. Sounds great on paper, but sometimes it can misread the numbers, and then you have to manually enter the data anyway. So that can definitely be improved with time.
Points that you earn can go to waste if you don’t earn enough of them in a certain amount of time.
If there's a change in travel plans, it can lead to a lot of hurdles.
When I had a problem with cancelled and rescheduled flight Egencia team was not helpful at all. They claimed that in their system the flight is still happening hence they will not advise on anything else. I had to spend a lot of time calling the airline to clarify the details and to find out when my flight is happening in the end.
It's not even close! Axios was much more difficult to navigate than Egencia. In my opinion, Egencia more closely mirrors travel booking systems we all use outside of work, which makes training much easier for new users. The ability to automatically download calendar invites, share itineraries, and download PDF receipts is such a big help
Works Recipe scanning is simple. It allows you to easily track and manage your expenses. Automatic debit collection. Tax calculation and information are simple. Support for mobile applications. Expensify is a highly automated expense calculator that detects and computes all expenses stored in the system. There is no need to add a single transaction. It also allows you to edit data if you discover an incorrect transaction. Overall it was a great experience with Expensify but create glitches.
