TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Egnyte

    Score9.3 out of 10
    N/AEgnyte provides a unified content security and governance solution for collaboration, data security, compliance, and threat detection for multicloud businesses. More than 16,000 organizations trust Egnyte to reduce risks and IT complexity, prevent ransomware and IP theft, and boost employee productivity on any app, any cloud, anywhere.

    $25

    per month

    Evolve IP Unified Communications

    Score8 out of 10
    N/AEvolve IP is a cloud-based business phone system that has integrations with third-party applications such as Google, Salesforce, and Zendesk. It includes features such as call forwarding, call park, voicemail, caller ID, group directory, audio conferencing, and inbound fax messaging.N/A
    Pricing
    EgnyteEvolve IP Unified Communications
    Editions & Modules
    Team (1-10 employees)
    $10
    per employee/per month
    Business (10-100 employees)
    $20
    per employee/per month
    Enterprise (50+ employees)
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    EgnyteEvolve IP Unified Communications
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    EgnyteEvolve IP Unified Communications
    Considered Both Products
    Egnyte
    No answer on this topic
    Evolve IP
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    14 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    No answers on this topic
    Features
    EgnyteEvolve IP Unified Communications
    Cloud PBX
    Comparison of Cloud PBX features of Egnyte and Evolve IP Unified Communications
    Feature
    Egnyte
    -
    Ratings
    Evolve IP Unified Communications
    5.0
    4 Ratings
    45% below category average
    Hosted PBX00 Ratings7.04 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings6.04 Ratings
    User templates00 Ratings5.02 Ratings
    Call reports00 Ratings1.04 Ratings
    Directory of employee names00 Ratings6.04 Ratings
    Call Management
    Comparison of Call Management features of Egnyte and Evolve IP Unified Communications
    Feature
    Egnyte
    -
    Ratings
    Evolve IP Unified Communications
    4.0
    4 Ratings
    69% below category average
    Answering rules00 Ratings5.04 Ratings
    Call recording00 Ratings2.03 Ratings
    Call park00 Ratings5.03 Ratings
    Call screening00 Ratings4.04 Ratings
    Message alerts00 Ratings4.04 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Egnyte and Evolve IP Unified Communications
    Feature
    Egnyte
    -
    Ratings
    Evolve IP Unified Communications
    5.0
    2 Ratings
    45% below category average
    Audio conferencing00 Ratings4.02 Ratings
    Video screen sharing00 Ratings5.01 Ratings
    Instant messaging00 Ratings6.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of Egnyte and Evolve IP Unified Communications
    Feature
    Egnyte
    -
    Ratings
    Evolve IP Unified Communications
    7.0
    2 Ratings
    12% below category average
    Mobile app for iOS00 Ratings7.02 Ratings
    Mobile app for Android00 Ratings7.02 Ratings
    Best Alternatives
    EgnyteEvolve IP Unified Communications
    Small Businesses
    Dashpivot - By Sitemate
    Score10 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EgnyteEvolve IP Unified Communications
    Likelihood to Recommend
    10.0
    (42 ratings)
    1.0
    (4 ratings)
    Likelihood to Renew
    10.0
    (6 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (7 ratings)
    -
    (0 ratings)
    Performance
    8.8
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    7.7
    (4 ratings)
    1.0
    (1 ratings)
    User Testimonials
    EgnyteEvolve IP Unified Communications
    Likelihood to Recommend
    Egnyte
    Egynte is best suited for companies that SharePoint is not the best fit for. This includes managers unfamiliar with SharePoint specifically, and those really looking for a replacement for a file server in the more traditional Windows sense. SharePoint has more or less done away with any management that resembles Active Directory or File Explorer. Egnyte's web portal is incredibly straightforward. I would say Egnyte is less suited for companies that have licensing access to SharePoint already and do not have a ton of files or granular sharing and security needs
    Read full review
    Evolve IP
    I would leave it at the "?" rating because what can you rate them? 1 is too high. The only way they'd be "ok" is if: 1. Your company isn't growing and your users never leave the company. 2. You don't have to call support or make edits to the admin portal. 3. Don't need reporting. 4. Only use a physical phone to make/receive calls. 5. Do not plan to use a softphone or call center system. 6. Enjoy systems or people that frustrate you.
    Incentivized
    Read full review
    Pros
    Egnyte
    • Sharing files externally with passwords, link expiration and granular control of permissions
    • File syncing across end-user devices using a client installed onto the computer for seamless integration for end-users as if they had mapped a drive directly to their machine
    • Implements 2FA for secure access
    Read full review
    Evolve IP
    • One pane of glass to manage multiple sites
    • Zero upfront cost of ownership
    • Flexibility in configuration
    Read full review
    Cons
    Egnyte
    • The main drawback of the system that it is lacking in managing the uploading of large or huge files, even though the large files can be easily downloadable but the upload takes a lot of time.
    • While uploading the system sometimes starts lagging and the file after sometimes needs to upload again.
    • Egnyte is lacking in syncing multiple platforms at the same time. It gives access to one platform at a time which somehow hinders the work while migrating a large amount of data.
    Incentivized
    Read full review
    Evolve IP
    • I'd like to see them build out API functionality for reporting off of call data within the organization. They have a Call Center product that seems to include a fairly robust reporting module, but it would be nice to be able to do some more of this within the standard Phone System product as well.
    Incentivized
    Read full review
    Likelihood to Renew
    Egnyte
    We found that usage of Egnyte in our supported clients, with sufficient bandwidth, provided all the features and stability we required. The billing setup was fair and the support provided was ample for end users and well as our in house admins. There was a concern about high usage clients but this was taken into account during the vetting process.
    Incentivized
    Read full review
    Evolve IP
    No answers on this topic
    Usability
    Egnyte
    Really easy to use the interface. The web browser is very intuitive and I have not had any notable issues with this. It's easy to work on documents as a team, and the only issues we have to tend to come with Apple apps and downloading large files to WebEdit. It's very similar to the filing systems that come on Apple and Windows devices so not a steep learning curve.
    Incentivized
    Read full review
    Evolve IP
    No answers on this topic
    Performance
    Egnyte
    Egnyte works very well across all platforms and as an add-on to other programs. Load time is close to nothing. Reports can be made in no time as well. All in all no performance issues. We can see that it depends on the local network connection. If you're running with fiber there won't be any issues.
    Incentivized
    Read full review
    Evolve IP
    No answers on this topic
    Support Rating
    Egnyte
    I never had to reach out to customer support for Egnyte. I don't know any coworkers who have had to reach out to Egnyte for support either. As far as I am concerned, the support team is doing a good job since I have not had to reach out to them.
    Incentivized
    Read full review
    Evolve IP
    Support? If I could do everything myself with the time I don't have, I would do it better than their support. I don't like saying it that way, but it is the truth. We hired someone from another company that also used Evolve IP and when they found out that is what we used here, he expressed all of the same complaints and stories that we had.
    Incentivized
    Read full review
    Alternatives Considered
    Egnyte
    At the time when this was implemented (over 5 years ago and still in production), there were issues with syncing and reliability that Egnyte did not have, and have continued to impress with. Other providers have improved a lot and Egnyte is fairly costly, but switching costs would be high to move away from it to similar solutions.
    Incentivized
    Read full review
    Evolve IP
    We switched from 8x8 due to voice quality issues.
    Incentivized
    Read full review
    Return on Investment
    Egnyte
    • Allows us to easily communicate important data securely with other offices (not just sending via email)
    • It allows everyone in our office to be working on the same information at the same time
    • It meshes so well with salesforce that I can't really picture what our practice would look like if we didn't have the combination.
    Incentivized
    Read full review
    Evolve IP
    • We have reduce operational expenses by an average of 30 percent by switching to EIP.
    • Higher level of employee engagement with customers (given phone features).
    • Only negativity would be if you have a single point of failure for internet service it proves to be a challenge.
    Read full review
    ScreenShots