Likelihood to Recommend Egynte is best suited for companies that
SharePoint is not the best fit for. This includes managers unfamiliar with
SharePoint specifically, and those really looking for a replacement for a file server in the more traditional Windows sense.
SharePoint has more or less done away with any management that resembles Active Directory or File Explorer. Egnyte's web portal is incredibly straightforward. I would say Egnyte is less suited for companies that have licensing access to
SharePoint already and do not have a ton of files or granular sharing and security needs
Read full review Good scenario: Wanting to have your files stored by an independent group that specializes in secure file storage. The ability to have files stored on servers that are not domestic is a big plus too. We had issues in the past with a solution that went down when the US AWS East Coast servers had an issue; Tresorit is insulated from these problems and appears to handle load balancing as well. Not good scenario: If you want to have outside parties, upload files/share files with you within your Tresorit environment. There is no way of doing this, and this is a real operational problem.
Read full review Pros Sharing files externally with passwords, link expiration and granular control of permissions File syncing across end-user devices using a client installed onto the computer for seamless integration for end-users as if they had mapped a drive directly to their machine Implements 2FA for secure access Read full review Read full review Cons The main drawback of the system that it is lacking in managing the uploading of large or huge files, even though the large files can be easily downloadable but the upload takes a lot of time. While uploading the system sometimes starts lagging and the file after sometimes needs to upload again. Egnyte is lacking in syncing multiple platforms at the same time. It gives access to one platform at a time which somehow hinders the work while migrating a large amount of data. Read full review Shared Folders with outside guests, to collaborate with them (collect uploads). Removal of data-cap on file size, and right now, there is one, and it's an issue when storing rich media (such as startup pitch videos, etc.). Read full review Likelihood to Renew We found that usage of Egnyte in our supported clients, with sufficient bandwidth, provided all the features and stability we required. The billing setup was fair and the support provided was ample for end users and well as our in house admins. There was a concern about high usage clients but this was taken into account during the vetting process.
Read full review Usability Really easy to use the interface. The web browser is very intuitive and I have not had any notable issues with this. It's easy to work on documents as a team, and the only issues we have to tend to come with Apple apps and downloading large files to WebEdit. It's very similar to the filing systems that come on Apple and Windows devices so not a steep learning curve.
Read full review Performance Egnyte works very well across all platforms and as an add-on to other programs. Load time is close to nothing. Reports can be made in no time as well. All in all no performance issues. We can see that it depends on the local network connection. If you're running with fiber there won't be any issues.
Read full review Support Rating I never had to reach out to customer support for Egnyte. I don't know any coworkers who have had to reach out to Egnyte for support either. As far as I am concerned, the support team is doing a good job since I have not had to reach out to them.
Read full review Exceptionally responsive. This is something we needed from our storage provider. We are continuously accessing the information, and downtime or technical issues would be and are unacceptable. We have had no downtime issues so far, and Support has been responsive to us whenever needed. Exactly what we needed from their service.
Read full review Alternatives Considered At the time when this was implemented (over 5 years ago and still in production), there were issues with syncing and reliability that Egnyte did not have, and have continued to impress with. Other providers have improved a lot and Egnyte is fairly costly, but switching costs would be high to move away from it to similar solutions.
Read full review Secure and independently operated. We selected Tresorit for its secure file storage capabilities that the other services (except
SpiderOak ) did not provide. Tresorit is a zero-knowledge system, which gives us a lot of comforts when it comes to secure data storage.
SpiderOak was a close alternative, but they have been in continuous development to provide competitive features, and still haven't provided what we needed (
SpiderOak has promised features for several years at this point).
Read full review Return on Investment Allows us to easily communicate important data securely with other offices (not just sending via email) It allows everyone in our office to be working on the same information at the same time It meshes so well with salesforce that I can't really picture what our practice would look like if we didn't have the combination. Read full review Ensures our business is able to remain operational. Provides comfort on data security and compliance. Read full review ScreenShots