Likelihood to Recommend Colleague Student is a great solution for smaller schools. I'm not sure it would work well at a large university (10,000 plus students) -- I'm not sure it has capacity to handle that. It is also well suited for universities where departments communicate well with each other. There is so much cross functionality, that if departments don't communicate well, issues could arise if one department makes changes without notifying or talking with other departments about the change
Becky Lambert Dean of Academic Services and Assistant Professor of Higher Education
Read full review Veracross is software that can be highly recommended to anyone in the education industry. Veracross offers a breadth of services varying from administration to student-parent communication. The unique abilities that Veracross offers such as email reminders, attendance management, billing, and payment processing, and attendance tracking have made my job as an administrative support manager so much easier and more productive here at Teachables.
Read full review Pros Colleague offers a single reference point for all student data, which creates consistency and unity across campus and ensures students hear the same information from every source. Colleague recently updated its interface to be more accessible to all people. Previously, it was not accessible through any browser aside from Internet Explorer. Colleague provide helpful user restrictions that prevent departments from altering or erasing data they do not typically use. For example, I cannot change student billing and accidentally wreak havoc for the cashier's office. Read full review mobile-friendly portal for staffulty, parents, and students built-in or easy-to-configure integration with other systems (for example, RankOne and Naviance) targeted messaging based on data within the system "where is student now?" is one-click away Read full review Cons Develop API's that are vendor agnostic rather than selecting specific vendors (Clearinghouse, ImageNow). Colleague tends to be to reactionary to the changing needs in higher education rather than developing the future. Hound clients to pay extra for consulting (consultants are usually bad), rather than helping institutions to use the product. Seems to be the first thing help line personnel jump to rather than working with clients to figure out creative solutions. Rodney Parks University Registrar and Special Assistant to the Provost
Read full review Normally it has everything I need for my work, today I was able to make a video call and chat from my cell phone and this adds more positive points to Veracross. Read full review Likelihood to Renew We will continue to use Veracross for the simple fact that we have one database across all of the departments in our school. Veracross continues to listen to customer feedback and improve and enhance the system.
Read full review Support Rating LOVE the Technical Response Team - the first line of help at Veracross. I can quickly submit a ticket and receive a response knowing that they have looked in our system and know what we are trying to do! Our account manager is also amazing! So nice to have a person within the company who knows our school and our needs!
Read full review Alternatives Considered Ellucian Colleague remains the most cost competitive solution for our organization. Alternative solutions, have had ridiculously high migration costs and ongoing maintenance fees which have not been friendly toward a migration of our existing data. Some the features of the other solutions are very nice to "haves" but the reward has to out-weigh the cost of adoption.
Read full review Veracross has better built-in integrations with other platforms/systems. IT is much simpler and easy to use. It keeps records in a much simpler way and can be accessed through different modes of reporting. It is very easy to keep track of the progress in any training, project, or assignment with Veracross.
Read full review Return on Investment By keeping student's academic work, financial aid, and accounts receivable information in one location we are able to report without the need for data aggregation. Colleague's web applications allow the students themselves to perform tasks such as enrollment without assistance from staff members. Using customized rules that we can set up in Colleague we can trigger events to happen as data is entered. This eliminates the need not only for someone to remember to perform an additional task, but it also saves the time of performing the actual task. Read full review Not sure, but our school has been using it for years, so it must be worth it. Veracross is good about updating and adding features. Nicole Glover Technology Coordinator, Junior Kindergarten-Grade 12
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