Email on Acid vs. Gist

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Email on Acid
Score 7.0 out of 10
N/A
Email On Acid is an email marketing solution built as a standalone product and as an integration into marketing automation tools such as Salesforce Marketing Cloud and Marketo. It includes features such as collaboration, code analysis, and spam filter testing.
$86
month
Gist
Score 9.6 out of 10
N/A
Gist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more.
$29
per month
Pricing
Email on AcidGist
Editions & Modules
The Basics
$86
month
Premium
$132
month
Professional
$499
month
Professional
$29.00
per month
Premium
$99.00
per month
Offerings
Pricing Offerings
Email on AcidGist
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsSave 15% on the monthly cost when billed annually!
More Pricing Information
Features
Email on AcidGist
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Email on Acid
9.2
4 Ratings
13% above category average
Gist
-
Ratings
Mobile optimization10.02 Ratings00 Ratings
Email deliverability reporting8.53 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Email on Acid
9.0
2 Ratings
15% above category average
Gist
-
Ratings
Dashboards8.01 Ratings00 Ratings
Standard reports10.01 Ratings00 Ratings
Chat Analytics and Reports
Comparison of Chat Analytics and Reports features of Product A and Product B
Email on Acid
-
Ratings
Gist
8.6
2 Ratings
7% above category average
Chat history and transcripts00 Ratings8.62 Ratings
Chat reporting00 Ratings8.62 Ratings
Chat and web analytics00 Ratings8.62 Ratings
Best Alternatives
Email on AcidGist
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Score 9.8 out of 10
Medium-sized Companies
VerticalResponse
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Score 10.0 out of 10
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Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Emma by Marigold
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Score 8.7 out of 10
Genesys DX (discontinued)
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Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Email on AcidGist
Likelihood to Recommend
7.2
(5 ratings)
9.6
(112 ratings)
Likelihood to Renew
-
(0 ratings)
8.2
(2 ratings)
Usability
-
(0 ratings)
6.7
(4 ratings)
Support Rating
-
(0 ratings)
8.6
(9 ratings)
User Testimonials
Email on AcidGist
Likelihood to Recommend
Email On Acid Inc.
Great for use during the QA process prior to launching new email marketing campaigns to identify inboxing issues, spam red flags, and inconsistent design across ESPs prior to sending. Not so great for creating emails - better suited for testing them as EOA doesn't integrate with marketing automation platforms, so you'd be doing double work.
Read full review
Gist
If your marketing model is selling products, services, or SAAS where you are doing inbound marketing and your website will do most of the lead generation and conversion, this is a great product. From live chat, support, event tracking, and automation, you could almost put your entire business on autopilot. If your marketing model is mostly outreach to cold leads and conversion, this software currently does not have any type of sales stages or task generation. I would still use Gist for website inbound but use another software for outreach and cold leads then when they become a lead put them into Gist for marketing automation.
Read full review
Pros
Email On Acid Inc.
  • Great intelligent HTML editor
  • Great inbox preview rendering
  • Excellent customer support
Read full review
Gist
  • Customer service via a unified inbox so you dont have to separately monitor your twitter, Facebook or IG account for consumer communication there. Gist unified all into one inbox, better than anyone else I've seen in the market. They archive all communications and tie them back to a single user so you get unified customer history / data.
  • Marketing segmentation and automation: they track user history and behavior across the site and have super detailed segmenting capability, on par with ActiveCampaign's, but better I'd say. Better UI for the marketing admin person, and more unified data than in AC.
  • Live chat and chatbot. Usually it's either one or the other but with Gist you can do both seamlessly.
Read full review
Cons
Email On Acid Inc.
  • Poor interface via Blackbaud
  • Speed
  • Dark mode
Read full review
Gist
  • Plan limits can be confusing. For example, there is a monthly charge for support and a monthly charge for "growth," plus there's a separate charge depending on how many contacts and seats you have. Perhaps this is normal in the industry, but it can make it a little challenging to understand the bill every month.
  • The vast amount of features means development will never be as fast as you'd like it to be (even though they release updates all the time). This may not actually be a valid concern, and it certainly isn't unique to Gist (who doesn't have a wishlist they're waiting on their favorite SaaS to get to?), but I do believe the likelihood of being stuck without your desired feature being developed goes up a lot as the product gets bigger and bigger.
  • Email deliverability has been less than perfect in the past, but it has improved drastically in the last year.
Read full review
Likelihood to Renew
Email On Acid Inc.
No answers on this topic
Gist
Gist is a quite reliable service with a lot of added values. We don't need to pay for different Saas for these important features. If I had an issue the team was super responsive and helpful, that is essential for every business. The email delivery is great, so virtually no email has landed into spam folder
Read full review
Usability
Email On Acid Inc.
No answers on this topic
Gist
It’s pretty simple, but it does a lot so there are more complicated features which depend on an individuals ability for software implementation. I am not an IT expert and I’ve managed to implement everything myself, others that are more tech-minded may find everything easier.
Read full review
Support Rating
Email On Acid Inc.
No answers on this topic
Gist
Fantastic support. Ask a question, get an answer within 24 hours every time. And sometimes within a few minutes. They've always come through for me, helpful and, even when it's an issue on my end, they point me in the right direction.
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Alternatives Considered
Email On Acid Inc.
Email on Acid has more features than Litmus. They offer more email clients to test on and during my time using both tools, had fewer clients that displayed as being down. This was a major time suck especially when testing for specific clients such as Microsoft Outlook.
Read full review
Gist
Gist combines all our previous products into one application and adds many more features that would require more apps. Gist is excellent and a no-brainer all-in-one application when compared to having to manage multiple applications at higher cost. The support from the whole Gist team has been extremely responsive.
Read full review
Return on Investment
Email On Acid Inc.
  • It makes our quality assurance tests efficient
  • Gives confidence to send strong deliverables to clients
Read full review
Gist
  • They are perfect for me as a someone who needs a lot of bang for the buck. The chat messenger device on my website alone has brought me new prospects that I did not have to spend money recruiting.
  • I am able to save hours of time with the automated emails that are GDPR compliant.
  • I don't have to pay for a designer to have excellent looking emails either.
Read full review
ScreenShots

Email on Acid Screenshots

Screenshot of Whether you know HTML or not, our new Campaign Precheck gives you the power to fix email mistakes while you QA, so you can create a message that every subscriber can read and understand.Screenshot of See what your email looks like on more than 70 clients and devices. View the emails in portrait or landscape so you know how your email will look for every subscriber.Screenshot of Test and edit instantly. Simply load up your email and tweak the code in our editor – you’ll see the preview change as you adjust the code.Screenshot of Whether you’re an email marketer or a developer, our tools can help your team streamline the email testing process. Use the “share” link to easily send test results to team members and clients. Our mark-up tool also allows reviewers to draw or comment within the email previews.Screenshot of Image validation makes sure your images render properly on every email client and device, so you can reach more subscribers on more platforms.Screenshot of Email testing, simplified. Send a test email directly from your email service provider or upload your HTML to our system. We’ll help you spot funky formatting, broken links and code problems.

Gist Screenshots

Screenshot of Live ChatScreenshot of Email MarketingScreenshot of Marketing Automation WorkflowsScreenshot of Knowledge BaseScreenshot of Meetings