Gist is a powerful all-in-one platform for sales and service.
Mark Sinclair | TrustRadius Reviewer
December 13, 2019

Gist is a powerful all-in-one platform for sales and service.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Gist

  • Gist provides us with a single, all-in-one software platform with incredible power to support our clients and enhance our sales and marketing. Gist allowed us to replace several very high profile applications like Zendesk, Mailchimp and others with one platform.
  • At the same time, they have additional features well beyond those platforms that we did not expect. That is saving us money and time. More importantly, we can support our clients and potential clients 24 hours a day and seven days a week, and we can serve them with very targeted messaging and help.
  • When it comes to their own support,
    Gist give us very responsive support using their application. From our experience, they care very much about their clients. They have a clear vision for the future and continue to live up to their promises by regularly delivering and releasing new features.
  • We use Gist for live customer support, knowledge base, autoresponder messaging, targeted email drip campaigns, automations, inbound and outbound marketing, contact management, website popup forms, online calendar bookings, tracking activity across our application, our website, and more.
  • Live customer support
  • Knowledge base
  • Email messaging and marketing
  • Autoresponder emails
  • Email drip campaigns
  • Automations
  • Contact management
  • Online bookings
  • Tracking activity across software and website
  • Online forms
  • Sales tracking
  • Nothing is missing for us.
  • Gist is adding new features all the time.
  • Increased sales results
  • Saved costs
  • Saved significant time because we use one app and not many
  • Ensures targeted marketing acivity
  • Supports on boarding for new users
Gist combines all our previous products into one application and adds many more features that would require more apps. Gist is excellent and a no-brainer all-in-one application when compared to having to manage multiple applications at higher cost. The support from the whole Gist team has been extremely responsive.
We have a SaaS product and provide 24/7 support to our clients. Gist is perfect to ensure we deliver great support and also to assist our sales and marketing. We use it for drip mail campaigns, live chat, knowledge base, targeted in app messaging, email marketing, email communications, automations, and so much more. Gist gives us an all in one platform at a significant cost saving, and with features that would have required us to add more applications.

Using Gist

It is very easy to use with excellent support.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
Yes - The mobile system works very well on phone and iPad.