Super messeger AND email automation all-in-one!
January 30, 2021

Super messeger AND email automation all-in-one!

Christopher Maselli | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Gist

Gist is used by my company both on my services website, on a web hosting website. Anytime we create a new venture, we include the Gist messenger bot as well as connect its email hosting throughout all forms. It connects easily with Elementor, WordPress, and other online services through Zapier.
  • The messenger bot is extremely powerful, automated and usable.
  • The email is FULL email marketing with tags, automations, etc.
  • The support team always gets back to me within 24 hours.
  • The free plan unfortunately doesn't allow for use of webhooks—have to upgrade for that.
  • The interface is completely browser-based and can take a few seconds to refresh.
  • There is SO much you can do, sometimes it's a bit overwhelming.
  • Easily the best value I've found for email services + messenger bot together.
  • Saves time with customer service with the bot.
Gist is slightly slower than ActiveCampaign but MUCH easier to use than Mailchimp. Overall, you can't beat the bang for the buck you get with Gist. And its messenger bot is the best I've used, it works on not only our main site but also our subdomains, kicking the competition to the curb.

Do you think Gist delivers good value for the price?

Yes

Are you happy with Gist's feature set?

Yes

Did Gist live up to sales and marketing promises?

Yes

Did implementation of Gist go as expected?

Yes

Would you buy Gist again?

Yes

Gist does pretty much anything you want it to when it comes to managing your contacts. Sometimes I wish it updated faster, but wait a few beats and it gets there. I really love that I can show a colleague how to use the chat messenger and they understand it right away. Very user friendly!
Fantastic support. Ask a question, get an answer within 24 hours every time. And sometimes within a few minutes. They've always come through for me, helpful and, even when it's an issue on my end, they point me in the right direction.
Gist's messenger is especially powerful and I love that I can embed it on not only my website but other subdomains on my site. Makes it so my visitors can get ahold of me on the fly--and I get notifications by email and on my phone. I can also set up automations so the bot asks questions to try and help the visitor before they need human interaction. Really nice! I also like that Gist has full email marketing, automations, tags, etc.