Likelihood to Recommend Certify is not well suited for multi-dimensional ERPs. Although Certify 'offers' general ledger dimensions GLD, the use of them is extremely limited. Filtering on any GLD can only be done once. There is not the possibility for creating hierarchies with the dimensions. The only method of exporting is via a flat file or the open API, which I understand is quite limited. This software is for a smaller scaled business that is not trying to track across dimensions or create hierarchies. Data flow is one directional. I cannot emphasize enough the shortcomings of the reporting. The parameters are mostly based on expense dates rather than expense reports. There are entirely too many of them, and some of them perform the function!
Read full review I was assigned to fly from Amsterdam to Silicon Valley as a young professional to present our idea to a huge international corporation. A budget for two nights' lodging and flights as specified in the invitation. I was 24, and this was my first trip to the West Coast, so I knew I wanted to stay longer than two days. I began looking for cheap hotels in order to fit five nights into the budget. I booked something cheap and was looking forward to my trip despite knowing nothing about San Francisco and having done no homework. I grabbed an Uber from the airport when I arrived. When I told the driver where I wanted to go: Tenderloin, he gave me an odd look. This makes Rockettrip less appropriate.
Read full review Pros Integration with Amtrav or other travel booking systems. Certify has a tight integration with travel systems that makes it feel nearly like one cohesive tool. Easy expense options. Use OCR on receipts, import from credit cards and merge items, approve and inquire about expenses. Track your submissions. Easy UI. Friendly and easy to navigate without getting lost. Read full review Rewards employees for being frugal travelers. Saves company a ton of money on T&E. Read full review Cons Reporting: I would like to see more chart availability from the program. We include various data points from Certify in our monthly financial statement package. Currently, we export data from the program and create our own pivot tables to create charts. Dashboard feature: It would be nice to be able to use the data for a specific date and then be able to print that information. Can't think of another one. As stated before, they listen to their customers so prior issues have been addressed and implemented. Read full review Receipts can be auto-uploaded. Sounds great on paper, but sometimes it can misread the numbers, and then you have to manually enter the data anyway. So that can definitely be improved with time. Points that you earn can go to waste if you don’t earn enough of them in a certain amount of time. If there's a change in travel plans, it can lead to a lot of hurdles. Read full review Usability If the integrations with our card programs had succeeded, I expect [Emburse] Certify would have worked well for expense submitters and approvers. During the short time that the American Express Business integration was active, transactions flowed smoothly, and the expense reporting and receipt matching functions were quite good. The [Emburse] Certify mobile app was particularly powerful and easy to use.
Read full review Support Rating The measure of support is how well they respond when you really need them, like when the system is not performing correctly. We have been on the platform less than a year, and there have been at least 2 instances, where the platform was down. The 2nd time was the day before out fiscal year end. And they need a development website. When they are making changes to your LIVE instance, and things go wrong, the client is the first to know about it! I've come to understand that Certify has tiers of support. Those in tier 1, barely know more about the software than the users. I sent a request for a report that shows expense reports currently pending approval and after 5 days of back and forth I was told to build it myself.
Read full review Support staff was always available to help if I had questions
Read full review Alternatives Considered Before Certify, there was only manual expense reports entered for our company. This took too much time for employees too finish and caused a delay of efficiency. With Certify, it is easier to access and finish each report with the right amount of effectiveness and efficiency it needs. Certify is really helpful in saving a lot of time for employees that do not have time.
Read full review Works Recipe scanning is simple. It allows you to easily track and manage your expenses. Automatic debit collection. Tax calculation and information are simple. Support for mobile applications.
Expensify is a highly automated expense calculator that detects and computes all expenses stored in the system. There is no need to add a single transaction. It also allows you to edit data if you discover an incorrect transaction. Overall it was a great experience with
Expensify but create glitches.
Read full review Return on Investment The organization and automatic flow of the expense report to approvers and then AP saves time for all. The user has agreed that it is easier and quicker to prepare the expense report and the managers and AP department finds the automated process to be quicker and more efficient. Time saved is money saved. Certify can recognize if a duplicate expense is submitted or if an expense is submitted too late to be reimbursed according to our policies. This prevents us from reimbursing an expense in error. We use a customized report to track a specific type of expense that gets submitted by our sales team. There is a limit on what can be spent on specific expenses that fall into an entertainment category and the report helps us to stay within the limits. Previously, without this tool, we had spent so much more time manually tracking these expenses and had gone over the limits, creating a deficiency in our processes. Read full review It has helped our organization save a small but discernable margin on travel expenses. Read full review ScreenShots Emburse Certify Screenshots