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Employee Navigator vs. FREY Municipal Software

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Employee Navigator

    Score8.7 out of 10
    N/AEmployee Navigator is a benefits-focused HR system from the company of the same name in Maryland.N/A

    FREY

    Score9 out of 10
    N/AFREY Municipal Software (FMS), headquartered in Fort Thomas, Kentucky, develops and refines applications to manage the core public sector functions associated with Budgetary Finance, Payroll and Public Utility Billing and administration. They aim to deliver a suite of "Perpetually Modernized Software Applications" that will supercharge the successful management of the unique procedures found in thousands of community municipal offices throughout the US.N/A
    Pricing
    Employee NavigatorFREY
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Employee NavigatorFREY
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Employee NavigatorFREY
    Small Businesses
    Ease
    Score9.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Ease
    Score9.9 out of 10
    No answers on this topic
    Enterprises
    ADP Mobile Solutions
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Employee NavigatorFREY
    Likelihood to Recommend
    9.0
    (6 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Employee NavigatorFREY
    Likelihood to Recommend
    Employee Navigator
    We are very pleased with the change to [Employee Navigator] as it offers more what we needed. It's very customizable and has many features that can be added or taken away depending on business needs. I'd only say it would be less appropriate for a business quite smaller than ours who needed very little in comparison.
    Incentivized
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    FREY Municipal Software
    If you are a municipality/municipal authority this is a great solution for billing your residents/customers. This software was developed specifically for the Public Sector. For our organization, the integration of this software solution was pretty seamless. The offerings provided by Frey Municipal Software (CUBIC) are likely best suited for a larger municipality (2,500 pop. and above). You will need appropriately trained staff to implement and use it.
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    Pros
    Employee Navigator
    • Time off requests. These are easy to perform and track as an employee and user.
    • Time off approvals. Couldn't be easier. Time of approvals or denials are sent via email and are one-click tasks. Also can be performed in the web UI, but it's so easy.
    • Manager reporting. Managers can easily see reports on employee time off and make decisions based on that.
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    FREY Municipal Software
    • Utility Billing.
    • Invoicing
    • Customer Management.
    • Training and Technical Support.
    • Automation/ Time Management.
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    Cons
    Employee Navigator
    • It is a great stand alone product. We would like it to tie into a more robust HR solution and communicate with payroll.
    • Initially there are a lot of features that are turned off, I like to know what a program is capable of so I can be more strategic in implementing a solution.
    • Having a broker in the middle is both good and bad.
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    FREY Municipal Software
    • Data Entry Enhancements.
    • Product integration with third party apps/vendors.
    • Consolidation of client/customer accounts.
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    Support Rating
    Employee Navigator
    So far, we have had very little reason to call in to Employee Navigator support. Our team who works with them have found it easy and simple to work with them when needed. They aren't able to work on much or divulge how the system works internally, nor what's on the roadmap, but it is still helpful to have timely confirmation.
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    FREY Municipal Software
    No answers on this topic
    Alternatives Considered
    Employee Navigator
    Most of the systems I've used for HRIS systems have been part of the payroll system. What stands out with Employee Navigator is the ability to key your benefit changes into one place, and all vendors are notified of the updates -- no more logging on to three or more sites to make an address change to an employee.
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    FREY Municipal Software
    We evaluated software solutions such as MuniBilling and Utility Billing but were impressed with the comprehensive billing solution and customer service offered by Frey through its CUBIC package.
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    Return on Investment
    Employee Navigator
    • We spent about half the time on open enrollment than we did in the last two years. Employee Navigator was much easier for staff to navigate and be able to complete their open enrollment independently
    • We've saved several thousand dollars in setup fees to link with insurance carriers since moving to Employee Navigator
    Incentivized
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    FREY Municipal Software
    • Time Management (very efficient solution for utility/municipal billing).
    • Frey's customer service and training offerings keep our staff sharp.
    • Customer capture and annual revenues have increased year over year since Frey's adoption.
    Incentivized
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    ScreenShots