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Expert Navigation with Employee Navigator
September 25, 2019

Expert Navigation with Employee Navigator

Tristan Dobbs | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Employee Navigator

Employee Navigator is in use across our company for staff paid time off, vacation requests, leave requests, team reporting, asset management, and benefits coverage. Our HR team manages the system itself, though every full-time employee uses and benefits from it. This solves our need for an employee benefits tracking system, but also adds asset tracking.
  • Time off requests. These are easy to perform and track as an employee and user.
  • Time off approvals. Couldn't be easier. Time of approvals or denials are sent via email and are one-click tasks. Also can be performed in the web UI, but it's so easy.
  • Manager reporting. Managers can easily see reports on employee time off and make decisions based on that.
  • Sign-in and authorisation. Employee Navigator does not use SSO or integrate with identity platforms like G Suite. As a security measure, we'd prefer not to use a separate username/password and instead default to an identity provider.
  • Visualisation. Employee Navigator has some great views, however reports are the most useful part of the platform as a manager. We'd like to have visualisation on those reports.
  • Department-based reporting. Right now there is no way for a manager to see 2 levels down for approved time -- it only seems to show you your direct reports' time off.
  • Asset management has reduced device loss and expenses related to replacement or overpurchasing.
  • Time off requests and reports have introduced a method by which we can be alerted if a critical number of team members are not available at once.
Qualtrics is another big name in the space and was something I have a little experience with as a user. It does offer many of the same features, however, the user interface leaves a bit to be desired. Overall, we chose Employee Navigator for the employee experience and ease of use.
So far, we have had very little reason to call in to Employee Navigator support. Our team who works with them have found it easy and simple to work with them when needed. They aren't able to work on much or divulge how the system works internally, nor what's on the roadmap, but it is still helpful to have timely confirmation.

Do you think Employee Navigator delivers good value for the price?

Yes

Are you happy with Employee Navigator's feature set?

Yes

Did Employee Navigator live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Employee Navigator go as expected?

Yes

Would you buy Employee Navigator again?

Yes

Employee Navigator is well suited to introduce the beginning of an HRIS to the organisation. There are excellent features for management to keep track of employee numbers and assets.
Employee Navigator is not so well suited as an employee hub. I think the next step here would be to evolve into a directory service that users can use to look up their coworkers' strengths and other work-related attributes.