Intuitive and User Friendly
January 16, 2024

Intuitive and User Friendly

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Employee Navigator

We use Employee Navigator to manage our benefits enrollment process as well as manage benefits eligibility throughout the year. We use it to link to our payroll system to keep deductions up to date and in synch. We also link to the insurance carriers to keep eligibility files up to date with them so billing is as accurate as possile.
  • We have found that our employees require less assistance with open enrollment or new hire enrollment as the system walks them through the benefit election process in a very simple and straight forward manner
  • Reports available are great. The is a great variety and we can easily make our own when needed.
  • Links with our other systems have worked very well so far.
  • We are relatively new users of Employee Navigator but so far haven't really run into anything that has been an issue.
  • We spent about half the time on open enrollment than we did in the last two years. Employee Navigator was much easier for staff to navigate and be able to complete their open enrollment independently
  • We've saved several thousand dollars in setup fees to link with insurance carriers since moving to Employee Navigator
We have found Employee Navigator to be much more user friendly not only to admin staff but to employees as well. Reporting is much simpler. We can find reports and get accurate information easier.

Do you think Employee Navigator delivers good value for the price?

Yes

Are you happy with Employee Navigator's feature set?

Yes

Did Employee Navigator live up to sales and marketing promises?

Yes

Did implementation of Employee Navigator go as expected?

Yes

Would you buy Employee Navigator again?

Yes

Top notch Benefit management. Setup was straightforward, easy access to reports to match up deductions in payroll, employee engagement was much better than with our last system. Open enrollment reporting helped keep abreast of who still needed to finish open enrollment and who was started but not complete.