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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Empower

    Score8.4 out of 10
    N/AN/AN/A

    Oracle CRM On Demand

    Score9.1 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
    Pricing
    EmpowerOracle CRM On Demand
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    EmpowerOracle CRM On Demand
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    EmpowerOracle CRM On Demand
    Sales Force Automation
    Comparison of Sales Force Automation features of Empower and Oracle CRM On Demand
    Feature
    Empower
    8.9
    3 Ratings
    13% above category average
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    Customer data management / contact management8.83 Ratings8.025 Ratings
    Workflow management8.83 Ratings9.024 Ratings
    Territory management8.83 Ratings8.024 Ratings
    Opportunity management9.82 Ratings8.025 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.73 Ratings9.022 Ratings
    Contract management8.73 Ratings9.024 Ratings
    Quote & order management9.93 Ratings10.023 Ratings
    Interaction tracking7.63 Ratings9.024 Ratings
    Channel / partner relationship management9.33 Ratings10.023 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Empower and Oracle CRM On Demand
    Feature
    Empower
    7.6
    3 Ratings
    1% below category average
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    Case management8.23 Ratings10.024 Ratings
    Call center management7.63 Ratings10.023 Ratings
    Help desk management7.03 Ratings9.024 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Empower and Oracle CRM On Demand
    Feature
    Empower
    6.1
    2 Ratings
    24% below category average
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    Lead management7.02 Ratings8.024 Ratings
    Email marketing5.12 Ratings9.022 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Empower and Oracle CRM On Demand
    Feature
    Empower
    8.3
    2 Ratings
    8% above category average
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    Task management8.02 Ratings9.023 Ratings
    Billing and invoicing management8.92 Ratings9.022 Ratings
    Reporting8.02 Ratings9.023 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Empower and Oracle CRM On Demand
    Feature
    Empower
    9.1
    3 Ratings
    17% above category average
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    Forecasting8.83 Ratings10.024 Ratings
    Pipeline visualization9.92 Ratings6.623 Ratings
    Customizable reports8.83 Ratings9.024 Ratings
    Customization
    Comparison of Customization features of Empower and Oracle CRM On Demand
    Feature
    Empower
    5.6
    3 Ratings
    31% below category average
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    Custom fields6.43 Ratings9.024 Ratings
    Custom objects5.83 Ratings9.024 Ratings
    Scripting environment3.22 Ratings5.820 Ratings
    API for custom integration7.02 Ratings9.023 Ratings
    Security
    Comparison of Security features of Empower and Oracle CRM On Demand
    Feature
    Empower
    7.0
    3 Ratings
    18% below category average
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    Single sign-on capability5.83 Ratings10.022 Ratings
    Role-based user permissions8.23 Ratings9.025 Ratings
    Social CRM
    Comparison of Social CRM features of Empower and Oracle CRM On Demand
    Feature
    Empower
    9.8
    2 Ratings
    26% above category average
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    Social data9.92 Ratings9.018 Ratings
    Social engagement9.82 Ratings9.018 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Empower and Oracle CRM On Demand
    Feature
    Empower
    7.2
    3 Ratings
    5% below category average
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    Marketing automation6.33 Ratings9.022 Ratings
    Compensation management8.13 Ratings9.020 Ratings
    Platform
    Comparison of Platform features of Empower and Oracle CRM On Demand
    Feature
    Empower
    6.3
    2 Ratings
    19% below category average
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    Mobile access6.32 Ratings9.018 Ratings
    Best Alternatives
    EmpowerOracle CRM On Demand
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EmpowerOracle CRM On Demand
    Likelihood to Recommend
    9.5
    (3 ratings)
    10.0
    (26 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (3 ratings)
    9.0
    (2 ratings)
    Support Rating
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    EmpowerOracle CRM On Demand
    Likelihood to Recommend
    Empower ERP
    I have kept very close watch on my net worth, and Empower was an incredibly useful tool in giving me a relatively updated display aggregating all of my personal accounts. Frustratingly it wasn't able to integrate a mutual fund that I own, but it was able to for everything else
    Incentivized
    Read full review
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    Pros
    Empower ERP
    • Keep track of all our employee's 401K accounts
    • They take care of all notices for account holders
    • They take care of all tasks in a timely manner.
    Incentivized
    Read full review
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
    Read full review
    Cons
    Empower ERP
    • Sometimes the tiles are removed automatically or stop working.
    Incentivized
    Read full review
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
    Read full review
    Likelihood to Renew
    Empower ERP
    We have had no problems and will stay with Empower for our 401k needs.
    Incentivized
    Read full review
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    Usability
    Empower ERP
    I love how it can aggregate most of my personal accounts, but my mutual fund account that I have with a wealth management firm from home won't integrate with it for some reason.
    Incentivized
    Read full review
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
    Read full review
    Support Rating
    Empower ERP
    Had a past participant from 20 years ago, receive a letter from the government saying they might have a retirement account. Empower helped this employee and I didn't have to play detective concerning this person. They back tracked to Merrill Lynch to find this former participant and help her. I was impressed.
    Incentivized
    Read full review
    Oracle
    As am using oracle very much satisfy.
    Read full review
    Implementation Rating
    Empower ERP
    No answers on this topic
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
    Read full review
    Alternatives Considered
    Empower ERP
    It stood out when compared for features, legacy, customer support, and on-premises deployment.
    Incentivized
    Read full review
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
    Read full review
    Return on Investment
    Empower ERP
    • It has improved employee experience and is a good tool for management to track things.
    Incentivized
    Read full review
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
    Read full review
    ScreenShots