The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.
N/A
Pricing
Empower
Oracle CRM On Demand
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Empower
Oracle CRM On Demand
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Features
Empower
Oracle CRM On Demand
Sales Force Automation
Comparison of Sales Force Automation features of Empower and Oracle CRM On Demand
Feature
Empower
8.9
3 Ratings
13% above category average
Oracle CRM On Demand
8.9
25 Ratings
13% above category average
Customer data management / contact management
8.83 Ratings
8.025 Ratings
Workflow management
8.83 Ratings
9.024 Ratings
Territory management
8.83 Ratings
8.024 Ratings
Opportunity management
9.82 Ratings
8.025 Ratings
Integration with email client (e.g., Outlook or Gmail)
8.73 Ratings
9.022 Ratings
Contract management
8.73 Ratings
9.024 Ratings
Quote & order management
9.93 Ratings
10.023 Ratings
Interaction tracking
7.63 Ratings
9.024 Ratings
Channel / partner relationship management
9.33 Ratings
10.023 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Empower and Oracle CRM On Demand
Feature
Empower
7.6
3 Ratings
1% below category average
Oracle CRM On Demand
9.7
24 Ratings
23% above category average
Case management
8.23 Ratings
10.024 Ratings
Call center management
7.63 Ratings
10.023 Ratings
Help desk management
7.03 Ratings
9.024 Ratings
Marketing Automation
Comparison of Marketing Automation features of Empower and Oracle CRM On Demand
Feature
Empower
6.1
2 Ratings
24% below category average
Oracle CRM On Demand
8.5
24 Ratings
9% above category average
Lead management
7.02 Ratings
8.024 Ratings
Email marketing
5.12 Ratings
9.022 Ratings
CRM Project Management
Comparison of CRM Project Management features of Empower and Oracle CRM On Demand
Feature
Empower
8.3
2 Ratings
8% above category average
Oracle CRM On Demand
9.0
24 Ratings
16% above category average
Task management
8.02 Ratings
9.023 Ratings
Billing and invoicing management
8.92 Ratings
9.022 Ratings
Reporting
8.02 Ratings
9.023 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Empower and Oracle CRM On Demand
Feature
Empower
9.1
3 Ratings
17% above category average
Oracle CRM On Demand
8.5
24 Ratings
11% above category average
Forecasting
8.83 Ratings
10.024 Ratings
Pipeline visualization
9.92 Ratings
6.623 Ratings
Customizable reports
8.83 Ratings
9.024 Ratings
Customization
Comparison of Customization features of Empower and Oracle CRM On Demand
Feature
Empower
5.6
3 Ratings
31% below category average
Oracle CRM On Demand
8.2
24 Ratings
7% above category average
Custom fields
6.43 Ratings
9.024 Ratings
Custom objects
5.83 Ratings
9.024 Ratings
Scripting environment
3.22 Ratings
5.820 Ratings
API for custom integration
7.02 Ratings
9.023 Ratings
Security
Comparison of Security features of Empower and Oracle CRM On Demand
Feature
Empower
7.0
3 Ratings
18% below category average
Oracle CRM On Demand
9.5
25 Ratings
12% above category average
Single sign-on capability
5.83 Ratings
10.022 Ratings
Role-based user permissions
8.23 Ratings
9.025 Ratings
Social CRM
Comparison of Social CRM features of Empower and Oracle CRM On Demand
Feature
Empower
9.8
2 Ratings
26% above category average
Oracle CRM On Demand
9.0
18 Ratings
18% above category average
Social data
9.92 Ratings
9.018 Ratings
Social engagement
9.82 Ratings
9.018 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Empower and Oracle CRM On Demand
Feature
Empower
7.2
3 Ratings
5% below category average
Oracle CRM On Demand
9.0
22 Ratings
18% above category average
Marketing automation
6.33 Ratings
9.022 Ratings
Compensation management
8.13 Ratings
9.020 Ratings
Platform
Comparison of Platform features of Empower and Oracle CRM On Demand
I have kept very close watch on my net worth, and Empower was an incredibly useful tool in giving me a relatively updated display aggregating all of my personal accounts. Frustratingly it wasn't able to integrate a mutual fund that I own, but it was able to for everything else
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I love how it can aggregate most of my personal accounts, but my mutual fund account that I have with a wealth management firm from home won't integrate with it for some reason.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Had a past participant from 20 years ago, receive a letter from the government saying they might have a retirement account. Empower helped this employee and I didn't have to play detective concerning this person. They back tracked to Merrill Lynch to find this former participant and help her. I was impressed.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info